[GH-ISSUE #1092] When first loading the dashboard, no agents are shown in the list #670

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opened 2026-03-02 02:18:10 +03:00 by kerem · 5 comments

kerem commented

2026-03-02 02:18:10 +03:00

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Originally created by @JoachimVeulemans on GitHub (Apr 24, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1092

Server Info (please complete the following information):

OS: Ubuntu 20.04
Browser: Google Chrome
RMM Version (as shown in top left of web UI): v.0.13.1

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): Agent v2.0.3
Agent OS: Windows 10 Pro, 64 bit v20H2

Describe the bug
When first loading the dashboard, no agents are shown in the list. When clicking on "Workstations", "Servers", "Mixed", "All Clients" or a client, this list refreshes correctly.

To Reproduce
Steps to reproduce the behavior:

Go to 'rmm.DOMAIN.EXTENSION'
See that no agents are showing

Expected behavior
A correct list of agents being displayed.

Originally created by @JoachimVeulemans on GitHub (Apr 24, 2022). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1092 **Server Info (please complete the following information):** - OS: Ubuntu 20.04 - Browser: Google Chrome - RMM Version (as shown in top left of web UI): v.0.13.1 **Installation Method:** - [ ] Standard - [x] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): Agent v2.0.3 - Agent OS: Windows 10 Pro, 64 bit v20H2 **Describe the bug** When first loading the dashboard, no agents are shown in the list. When clicking on "Workstations", "Servers", "Mixed", "All Clients" or a client, this list refreshes correctly. **To Reproduce** Steps to reproduce the behavior: 1. Go to 'rmm.DOMAIN.EXTENSION' 4. See that no agents are showing **Expected behavior** A correct list of agents being displayed.

kerem

2026-03-02 02:18:10 +03:00

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kerem commented

2026-03-02 02:18:11 +03:00

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@silversword411 commented on GitHub (Apr 24, 2022):

Are you sure that it's not just the server only tab being selected by default...and you have no servers?

You also have preferences about this:
https://docs.tacticalrmm.com/tipsntricks/#customize-user-interface

@silversword411 commented on GitHub (Apr 24, 2022): Are you sure that it's not just the server only tab being selected by default...and you have no servers? You also have preferences about this: https://docs.tacticalrmm.com/tipsntricks/#customize-user-interface

kerem commented

2026-03-02 02:18:11 +03:00

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@JoachimVeulemans commented on GitHub (Apr 24, 2022):

Yes, I have the mixed tab as default in my preferences. That was not the behaviour in v.1.12.4.

@JoachimVeulemans commented on GitHub (Apr 24, 2022): Yes, I have the mixed tab as default in my preferences. That was not the behaviour in v.1.12.4.

kerem commented

2026-03-02 02:18:11 +03:00

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@wh1te909 commented on GitHub (Apr 24, 2022):

thanks, this is a bug I was able to replicate. will work on a fix

@wh1te909 commented on GitHub (Apr 24, 2022): thanks, this is a bug I was able to replicate. will work on a fix

kerem commented

2026-03-02 02:18:11 +03:00

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@sadnub commented on GitHub (Apr 24, 2022):