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[GH-ISSUE #413] Feature: Greater depth of trees on site, customer #2197

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opened 2026-03-14 02:57:57 +03:00 by kerem · 5 comments

kerem commented

2026-03-14 02:57:57 +03:00

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Originally created by @cm-slu on GitHub (Apr 18, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/413

Having a greater depth of tree structure for site / client management would be a plus.
In our case we are missing a tree below the site.

Originally created by @cm-slu on GitHub (Apr 18, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/413 Having a greater depth of tree structure for site / client management would be a plus. In our case we are missing a tree below the site.

kerem

2026-03-14 02:57:57 +03:00

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kerem commented

2026-03-14 02:58:13 +03:00

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@wh1te909 commented on GitHub (Apr 18, 2021):

what would you want below a site?

@wh1te909 commented on GitHub (Apr 18, 2021): what would you want below a site?

kerem commented

2026-03-14 02:58:18 +03:00

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@cm-slu commented on GitHub (Apr 18, 2021):

Be able to add another child.
If I take some of my customers they can have up to 100 stores.

I would have classified it like that.

Name of one of our agencies> Client name> Client city> ...
I think adding one or two more children would be enough.
The goal is to properly classify the posts.
The ideal would also be to be able to do a search in this tree (like the search function in the peripherals section which is top)

@cm-slu commented on GitHub (Apr 18, 2021): Be able to add another child. If I take some of my customers they can have up to 100 stores. I would have classified it like that. Name of one of our agencies> Client name> Client city> ... I think adding one or two more children would be enough. The goal is to properly classify the posts. The ideal would also be to be able to do a search in this tree (like the search function in the peripherals section which is top)

kerem commented

2026-03-14 02:58:23 +03:00

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@wh1te909 commented on GitHub (Apr 19, 2021):

I don't get it. We have a client with almost 50 stores, so in rmm we have 1 client with 50 sites. Works great.

You have 1 client and then just use sites to categorize them. Doesn't have to be a physical location. I have a client that has a few sites which are physical location but also a site called "Remote Laptops" which is not a physical location but just a way to organize all the company laptops from ppl that work from home.

Anyway, what you want would require a major redesign so not gonna happen anytime soon if ever. I'll leave the ticket open though if someone wants to work on implementing this.

@wh1te909 commented on GitHub (Apr 19, 2021): I don't get it. We have a client with almost 50 stores, so in rmm we have 1 client with 50 sites. Works great. You have 1 client and then just use sites to categorize them. Doesn't have to be a physical location. I have a client that has a few sites which are physical location but also a site called "Remote Laptops" which is not a physical location but just a way to organize all the company laptops from ppl that work from home. Anyway, what you want would require a major redesign so not gonna happen anytime soon if ever. I'll leave the ticket open though if someone wants to work on implementing this.

kerem commented

2026-03-14 02:58:28 +03:00

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@cm-slu commented on GitHub (Apr 19, 2021):

Hello, I understand then we do not touch anything, I will review the initial idea of my organization that I had.
Would it then be possible to just have a site or customer search function in the tree section?

@cm-slu commented on GitHub (Apr 19, 2021): Hello, I understand then we do not touch anything, I will review the initial idea of my organization that I had. Would it then be possible to just have a site or customer search function in the tree section?

kerem commented

2026-03-14 02:58:33 +03:00

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@dinger1986 commented on GitHub (Apr 28, 2021):

search request has already been opened check #317 and add comments to there

@dinger1986 commented on GitHub (Apr 28, 2021): search request has already been opened check #317 and add comments to there

kerem referenced this issue

2026-03-14 07:05:42 +03:00

[GH-ISSUE #2197] [Feature Request] Webhook Alerts need to be selectable #3305