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[GH-ISSUE #1913] Documenso (self hosted - Docker - MINIO) throws error when you try to upload a PDF document #555
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opened 2026-02-26 18:47:33 +03:00 by kerem
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Originally created by @Muntasir2001 on GitHub (Jul 20, 2025).
Original GitHub issue: https://github.com/documenso/documenso/issues/1913
Issue Description
It seems like documenso throws an error after you upload a PDF on dashboard.
This is the error it throws
Payload:
Steps to Reproduce
Docker setup
.env
Expected Behavior
The document should upload and should be visible on the dashboard
Current Behavior
As soon as you upload, documenso shows error but surprisingly, the document is uploaded to MINIO.
Screenshots (optional)
No response
Operating System [e.g., Windows 10]
MacOS
Browser [e.g., Chrome, Firefox]
Arc Browser
Version [e.g., 2.0.1]
Version 1.97.0 (63507)
Please check the boxes that apply to this issue report.
@github-actions[bot] commented on GitHub (Jul 20, 2025):
Thank you for opening your first issue and for being a part of the open signing revolution!
One of our team members will review it and get back to you as soon as it possible 💚
Meanwhile, please feel free to hop into our community in Discord
@cch1985 commented on GitHub (Jul 20, 2025):
Quick Fixes to Try:
Fix the internal URL - try using the container IP instead of hostname:
yamlenvironment:
or
Add container hostname explicitly:
yamldocumenso:
image: documenso/documenso:v1.12.1
container_name: documenso
hostname: documenso # Add this line
... rest of config
Ensure all containers are on same network:
yamlservices:
documenso:
# ... your config
networks:
- documenso-network
documenso-postgres:
# ... your config
networks:
- documenso-network
minio:
# ... your config
networks:
- documenso-network
networks:
documenso-network:
driver: bridge
Debug Steps:
Check if containers can communicate: docker exec -it documenso ping minio
Verify MinIO is accessible: docker exec -it documenso curl http://minio:9000
Check Documenso logs: docker logs documenso
The fact that files upload to MinIO but processing fails suggests the upload works but internal PDF processing can't reach required services.
@Muntasir2001 commented on GitHub (Jul 21, 2025):
Thanks
I will try these and let you know how it goes
@Muntasir2001 commented on GitHub (Jul 22, 2025):
So I have tried this and I get the same error:
@Muntasir2001 commented on GitHub (Jul 22, 2025):
I ran
docker exec -it documenso ping minioand it was able to ping minio.This command
docker exec -it documenso curl http://minio:9000/failed to run as CURL doesn't existOCI runtime exec failed: exec failed: unable to start container process: exec: "curl": executable file not found in $PATH: unknown@fyusuf-a commented on GitHub (Aug 12, 2025):
I have the same problem and I am trying to debug it.
@Muntasir2001 : in order to have curl, you can follow these steps:
@Muntasir2001 commented on GitHub (Aug 12, 2025):
Ah great thanks
I will try that but I am 99% sure documenso is able to communicate with
minio.I have done a bit of digging and I think I know the cause behind it.
The browsers tries to use http://minio:9001 URL to show the PDF in preview mode on Documenso. The thing is, that URL is for internal use only and browers won't be able to read that.
I think there must be something like
NEXT_PUBLIC_UPLOAD_ENDPOINTtoo for the external apps like browsers to show the documents in preview mode.For now, I am using Cloudflare R2 storage but I think this is kind of like a bug.
@fyusuf-a commented on GitHub (Aug 12, 2025):
It seems that the
fetchin question is inpackages/lib/server-only-pdf/flatten-form.ts.Documenso tries to fetch a Noto font using
NEXT_PUBLIC_WEB_APP_URL. I think it should useNEXT_PRIVATE_INTERNAL_WEBAPP_URLbecause the fetch seems to occur on the server. Should I make a PR?@Muntasir2001 I made a quickfix in my docker-compose.yml:
But I am pretty sure it would fail if there was another port binding.
@Muntasir2001 commented on GitHub (Aug 12, 2025):
Sorry what was the fix you made here again?
Was it the
NEXT_PRIVATE_INTERNAL_WEBAPP_URL?@fyusuf-a commented on GitHub (Aug 13, 2025):
Yes, for me, it was using the same port internally and externally.
@ephraimduncan commented on GitHub (Aug 23, 2025):
@Muntasir2001 did it fix it for you???
@Muntasir2001 commented on GitHub (Aug 23, 2025):
Hi
Sorry I didn't get the chance to test this. Am I testing the PR? Or the docker compose you have shared? @fyusuf-a
@ephraimduncan commented on GitHub (Aug 27, 2025):
The docker compose
@marcozac commented on GitHub (Aug 27, 2025):
Hello, I'm facing a similar issue.
Using
NEXT_PRIVATE_UPLOAD_ENDPOINT="http://minio:9000"the files are correctly uploaded to minio, but there is afetch failederror when the browser tries to get the file from the same address, that obviously is not reachable.Using instead
NEXT_PRIVATE_UPLOAD_ENDPOINT="http://127.0.0.1:9000"(or localhost), if the minio port is forwarded, the browser can fetch the file, but the upload fails, probably because the minio port is forwarded to the host, not to the documenso container.I fixed the problem with
NEXT_PRIVATE_UPLOAD_ENDPOINT="http://minio.localhost:9000"and addingminio.localhost:host-gatewayto documenso extra hosts.This a part of my compose file:
@Manalisatpute commented on GitHub (Sep 10, 2025):
Yeah I also faced the same issue working with minio
services:
documenso:
depends_on:
- minio
image: documenso/documenso:latest
environment:
- NEXT_PRIVATE_UPLOAD_ENDPOINT="http://minio.localhost:9000"
extra_hosts:
- 'minio.localhost:host-gateway'
# ...
making the above changes provided by @ marcozac helped me and I can store the document in minio and also can preview it in both documenso and minio
@racso-dev commented on GitHub (Oct 13, 2025):
Hey @cch1985, I have a similar issue, except I'm not using minio. My problem is indeed tied to the fact that my documenso instance when uploading refers to my public url. I tried setting the NEXT_PRIVATE_INTERNAL_WEBAPP_URL to localhost:3000 but It keeps on using the public url, can you confirm that setting NEXT_PRIVATE_INTERNAL_WEBAPP_URL is working properly on your end?