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[GH-ISSUE #870] [App Support]: Duolinguo fails to open #417

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opened 2026-03-03 18:57:41 +03:00 by kerem · 2 comments
kerem commented 2026-03-03 18:57:41 +03:00
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Originally created by @boatliuz on GitHub (Mar 15, 2023).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/870

App Store link

https://apps.apple.com/us/app/duolingo-language-lessons/id570060128?uo=4

Current issues

  • App fails to install
  • App fails to open
  • App crashes randomly during usage
  • App experiences graphical issues or broken UI
  • App fails to connect to servers
  • Other

More details

It occurs crash after clicking app's icon in the main interface.

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               DuolingoMobile [34470]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/DuolingoMobile
Identifier:            com.duolingo.DuolingoMobile
Version:               6.200.1 (6.200.1.1)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-03-15 18:50:44.4353 +0800
OS Version:            macOS 13.2.1 (22D68)
Report Version:        12
Anonymous UUID:        91A27F4F-77A6-80A9-4246-E37E99A49DF5

Sleep/Wake UUID:       DBA7D0B4-E8FA-4633-BB33-9BE76456CD4B

Time Awake Since Boot: 300000 seconds
Time Since Wake:       1298 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x0000000106b4d02c

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [34470]

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   Excess                        	       0x106b4d02c specialized static ExcessDeviceInfo.hardwareMachineName.getter + 544
1   Excess                        	       0x106b4cf40 specialized static ExcessDeviceInfo.hardwareMachineName.getter + 308
2   Excess                        	       0x106b4edc0 InternalExcessEventTracker.getMixpanelProperties(_:) + 488
3   Excess                        	       0x106b4e480 InternalExcessEventTracker.track(_:properties:date:) + 68
4   Excess                        	       0x106b4e3e4 @objc InternalExcessEventTracker.track(_:) + 216
5   Excess                        	       0x106b474d0 CompositeEventTracker.track(_:) + 140
6   Excess                        	       0x106b47580 @objc CompositeEventTracker.track(_:) + 44
7   DuolingoMobile                	       0x104a23bb8 0x104a14000 + 64440
8   DuolingoMobile                	       0x104a2397c 0x104a14000 + 63868
9   Logging                       	       0x107669d10 static LoggingService.trackCrashIfAppDidCrash(userId:) + 680
10  DuolingoMobile                	       0x105038fd8 0x104a14000 + 6442968
11  DuolingoMobile                	       0x104a25520 0x104a14000 + 70944
12  UIKitCore                     	       0x1c552cb10 -[UIApplication _handleDelegateCallbacksWithOptions:isSuspended:restoreState:] + 296
13  UIKitCore                     	       0x1c552bfc8 -[UIApplication _callInitializationDelegatesWithActions:forCanvas:payload:fromOriginatingProcess:] + 2820
14  UIKitCore                     	       0x1c552a29c -[UIApplication _runWithMainScene:transitionContext:completion:] + 988
15  UIKitCore                     	       0x1c5529dd0 -[_UISceneLifecycleMultiplexer completeApplicationLaunchWithFBSScene:transitionContext:] + 108
16  UIKitCore                     	       0x1c55269a4 _UIScenePerformActionsWithLifecycleActionMask + 108
17  UIKitCore                     	       0x1c552971c __101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke + 216
18  UIKitCore                     	       0x1c55294a0 -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] + 332
19  UIKitCore                     	       0x1c5528a38 -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] + 624
20  UIKitCore                     	       0x1c5528724 -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] + 252
21  UIKitCore                     	       0x1c5526f80 __186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke + 148
22  UIKitCore                     	       0x1c5c6d308 +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] + 736
23  UIKitCore                     	       0x1c5d4070c _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 224
24  UIKitCore                     	       0x1c5526b2c -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] + 316
25  UIKitCore                     	       0x1c578c6d4 __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.231 + 556
26  UIKitCore                     	       0x1c5525fd0 -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] + 216
27  UIKitCore                     	       0x1c5525e40 -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] + 244
28  UIKitCore                     	       0x1c551bfd8 -[UIApplication workspace:didCreateScene:withTransitionContext:completion:] + 520
29  UIKitCore                     	       0x1c551bd58 -[UIApplicationSceneClientAgent scene:didInitializeWithEvent:completion:] + 288
30  FrontBoardServices            	       0x1ae8a5ce8 -[FBSScene _callOutQueue_agent_didCreateWithTransitionContext:completion:] + 372
31  FrontBoardServices            	       0x1ae8c93ac __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke.102 + 120
32  FrontBoardServices            	       0x1ae89490c -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] + 196
33  FrontBoardServices            	       0x1ae8c8fc0 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke + 356
34  libdispatch.dylib             	       0x19b20e504 _dispatch_client_callout + 20
35  libdispatch.dylib             	       0x19b211f84 _dispatch_block_invoke_direct + 264
36  FrontBoardServices            	       0x1ae894820 __FBSSERIALQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ + 48
37  FrontBoardServices            	       0x1ae8e35c4 -[FBSSerialQueue _targetQueue_performNextIfPossible] + 220
38  FrontBoardServices            	       0x1ae8947c0 -[FBSSerialQueue _performNextFromRunLoopSource] + 28
39  CoreFoundation                	       0x19b475a08 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
40  CoreFoundation                	       0x19b47599c __CFRunLoopDoSource0 + 176
41  CoreFoundation                	       0x19b47570c __CFRunLoopDoSources0 + 244
42  CoreFoundation                	       0x19b474310 __CFRunLoopRun + 836
43  CoreFoundation                	       0x19b473878 CFRunLoopRunSpecific + 612
44  HIToolbox                     	       0x1a4b53fa0 RunCurrentEventLoopInMode + 292
45  HIToolbox                     	       0x1a4b53c30 ReceiveNextEventCommon + 236
46  HIToolbox                     	       0x1a4b53b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72
47  AppKit                        	       0x19e6f984c _DPSNextEvent + 632
48  AppKit                        	       0x19e6f89dc -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728
49  AppKit                        	       0x19e6ece0c -[NSApplication run] + 464
50  AppKit                        	       0x19e6c4250 NSApplicationMain + 880
51  AppKit                        	       0x19e91e710 _NSApplicationMainWithInfoDictionary + 24
52  UIKitMacHelper                	       0x1b1a0eb04 UINSApplicationMain + 988
53  UIKitCore                     	       0x1c55040fc UIApplicationMain + 148
54  DuolingoMobile                	       0x104a7ce9c 0x104a14000 + 429724
55  dyld                          	       0x19b06be50 start + 2544

Thread 1::  Dispatch queue: com.google.firebase.crashlytics.startup
0   libsystem_kernel.dylib        	       0x19b355fe4 semaphore_timedwait_trap + 8
1   libdispatch.dylib             	       0x19b20eb1c _dispatch_sema4_timedwait + 64
2   libdispatch.dylib             	       0x19b20f11c _dispatch_semaphore_wait_slow + 76
3   FirebaseCrashlytics           	       0x1073110b0 -[FIRCLSInstallIdentifierModel regenerateInstallIDIfNeeded] + 200
4   FirebaseCrashlytics           	       0x10731d874 __91-[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:]_block_invoke_2 + 36
5   libdispatch.dylib             	       0x19b20e504 _dispatch_client_callout + 20
6   libdispatch.dylib             	       0x19b20fd50 _dispatch_once_callout + 32
7   FirebaseCrashlytics           	       0x10731d84c __91-[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:]_block_invoke + 904
8   FirebaseCrashlytics           	       0x1073016a4 FIRCLSApplicationActivity + 72
9   FirebaseCrashlytics           	       0x10731d47c -[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:] + 172
10  FirebaseCrashlytics           	       0x10730c758 -[FIRCLSExistingReportManager processExistingActiveReportPath:dataCollectionToken:asUrgent:] + 152
11  FirebaseCrashlytics           	       0x10730c1c8 -[FIRCLSExistingReportManager sendUnsentReportsWithToken:asUrgent:] + 184
12  FirebaseCrashlytics           	       0x10731cbf4 -[FIRCLSReportManager beginReportUploadsWithToken:blockingSend:] + 112
13  FirebaseCrashlytics           	       0x10731c668 __46-[FIRCLSReportManager startWithProfilingMark:]_block_invoke + 32
14  FBLPromises                   	       0x1066c2e94 __56-[FBLPromise chainOnQueue:chainedFulfill:chainedReject:]_block_invoke.18 + 52
15  libdispatch.dylib             	       0x19b20c9dc _dispatch_call_block_and_release + 32
16  libdispatch.dylib             	       0x19b20e504 _dispatch_client_callout + 20
17  libdispatch.dylib             	       0x19b215c9c _dispatch_lane_serial_drain + 896
18  libdispatch.dylib             	       0x19b216708 _dispatch_lane_invoke + 384
19  libdispatch.dylib             	       0x19b22134c _dispatch_workloop_worker_thread + 652
20  libsystem_pthread.dylib       	       0x19b392100 _pthread_wqthread + 288
21  libsystem_pthread.dylib       	       0x19b390e20 start_wqthread + 8

Thread 2:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 5:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x19b356050 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x19b36811c mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x19b35ec24 mach_msg_overwrite + 452
3   libsystem_kernel.dylib        	       0x19b3563cc mach_msg + 24
4   CoreFoundation                	       0x19b475bb0 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x19b47449c __CFRunLoopRun + 1232
6   CoreFoundation                	       0x19b473878 CFRunLoopRunSpecific + 612
7   Foundation                    	       0x19c37eab8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x19c3f3184 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1c5505610 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x19c3780d0 __NSThread__start__ + 716
11  libsystem_pthread.dylib       	       0x19b39606c _pthread_start + 148
12  libsystem_pthread.dylib       	       0x19b390e2c thread_start + 8

Thread 6:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x19b355fcc semaphore_wait_trap + 8
1   libdispatch.dylib             	       0x19b20eaa0 _dispatch_sema4_wait + 28
2   libdispatch.dylib             	       0x19b20f154 _dispatch_semaphore_wait_slow + 132
3   HIToolbox                     	       0x1a4b69adc _BeginEventReceiptOnThread + 200
4   AppKit                        	       0x19e824130 _NSEventThread + 64
5   libsystem_pthread.dylib       	       0x19b39606c _pthread_start + 148
6   libsystem_pthread.dylib       	       0x19b390e2c thread_start + 8

Thread 7:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 10:: com.google.firebase.crashlytics.MachExceptionServer
0   libsystem_kernel.dylib        	       0x19b359b74 write + 8
1   FirebaseCrashlytics           	       0x107311544 FIRCLSSDKFileLog + 316
2   FirebaseCrashlytics           	       0x107313144 FIRCLSMachExceptionServer + 968
3   libsystem_pthread.dylib       	       0x19b39606c _pthread_start + 148
4   libsystem_pthread.dylib       	       0x19b390e2c thread_start + 8

Thread 11::  Dispatch queue: GULLoggingClientQueue
0   dyld                          	       0x19b09fab8 invocation function for block in dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 84
1   dyld                          	       0x19b09faf4 invocation function for block in dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 144
2   dyld                          	       0x19b07344c dyld4::RuntimeState::withLoadersReadLock(void () block_pointer) + 92
3   dyld                          	       0x19b09f904 dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 720
4   dyld                          	       0x19b09fbec dyld4::APIs::dyld_image_header_containing_address(void const*) + 64
5   libsystem_trace.dylib         	       0x19b13f40c _os_log_impl_flatten_and_send + 2068
6   libsystem_trace.dylib         	       0x19b142094 _os_log_with_args_impl + 404
7   libsystem_asl.dylib           	       0x1a0067940 asl_log + 136
8   GoogleUtilities               	       0x10761702c __GULLogBasic_block_invoke + 68
9   libdispatch.dylib             	       0x19b20c9dc _dispatch_call_block_and_release + 32
10  libdispatch.dylib             	       0x19b20e504 _dispatch_client_callout + 20
11  libdispatch.dylib             	       0x19b215bbc _dispatch_lane_serial_drain + 672
12  libdispatch.dylib             	       0x19b216708 _dispatch_lane_invoke + 384
13  libdispatch.dylib             	       0x19b22134c _dispatch_workloop_worker_thread + 652
14  libsystem_pthread.dylib       	       0x19b392100 _pthread_wqthread + 288
15  libsystem_pthread.dylib       	       0x19b390e20 start_wqthread + 8

Thread 12:
0   libsystem_pthread.dylib       	       0x19b390e18 start_wqthread + 0

Thread 13:: caulk.messenger.shared:17
0   libsystem_kernel.dylib        	       0x19b355fcc semaphore_wait_trap + 8
1   caulk                         	       0x1a487acfc caulk::mach::semaphore::wait_or_error() + 28
2   caulk                         	       0x1a485d634 caulk::concurrent::details::worker_thread::run() + 56
3   caulk                         	       0x1a485d278 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 96
4   libsystem_pthread.dylib       	       0x19b39606c _pthread_start + 148
5   libsystem_pthread.dylib       	       0x19b390e2c thread_start + 8


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x00006000005ee940   x1: 0x0000000000000005   x2: 0x000000000000000d   x3: 0x000000019b3c164b
    x4: 0x0000000000000005   x5: 0x0000000000000000   x6: 0x382c333164615069   x7: 0x0000000000000d80
    x8: 0x00006000005ee961   x9: 0x0000000000000005  x10: 0x0000000000000033  x11: 0x0000000200000003
   x12: 0x0000000000000011  x13: 0x0000000151045f00  x14: 0x00000001f69385d8  x15: 0x00000001f69385d8
   x16: 0x00000001a954047c  x17: 0x0000000000000002  x18: 0x0000000000000000  x19: 0x00006000005ee940
   x20: 0x00006000005ee960  x21: 0x0000000000000006  x22: 0x0000000000000000  x23: 0x000000016b3e85b0
   x24: 0x000000015073b2c0  x25: 0x8fc1420c57558c6e  x26: 0x736172635f707061  x27: 0xe900000000000068
   x28: 0x00000001f79b6048   fp: 0x000000016b3e83f0   lr: 0xd049000106b4cf40
    sp: 0x000000016b3e83b0   pc: 0x0000000106b4d02c cpsr: 0x60001000
   far: 0x00000001f6a43520  esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
       0x106b38000 -        0x106b57fff org.cocoapods.Excess (6.200.1) <4074431b-74c2-347c-9df5-e37f4d12ed80> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/Frameworks/Excess.framework/Excess
       0x104a14000 -        0x105fe7fff com.duolingo.DuolingoMobile (6.200.1) <81b1bd67-02a3-3260-a238-532d0c3098c2> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/DuolingoMobile
       0x107658000 -        0x10766ffff org.cocoapods.Logging (6.200.1) <6b7c27f7-5d08-3ca0-8ca8-e1db8aa3dc5a> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/Frameworks/Logging.framework/Logging
       0x1c5501000 -        0x1c6babfff com.apple.UIKitCore (1.0) <084723e2-f1de-387c-9663-3f30e8c94f26> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x1ae88e000 -        0x1ae929fff com.apple.FrontBoardServices (812.14) <070e3f55-0c75-3fe2-b1c8-ae14522de290> /System/Library/PrivateFrameworks/FrontBoardServices.framework/Versions/A/FrontBoardServices
       0x19b20a000 -        0x19b251fff libdispatch.dylib (*) <4d52c3a5-32e6-37a2-9d6c-23c612038354> /usr/lib/system/libdispatch.dylib
       0x19b3f4000 -        0x19b8cbfff com.apple.CoreFoundation (6.9) <18260df4-69a8-30d3-8175-fb8ae7ae7709> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x1a4b22000 -        0x1a4e55fff com.apple.HIToolbox (2.1.1) <c68fe2e2-e0f3-3caf-ada3-bcc72fba79d0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x19e6c0000 -        0x19f5cbfff com.apple.AppKit (6.9) <88722053-0df0-3d4f-bf55-7e3c2d2c8e29> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1b1a0a000 -        0x1b1b1dfff com.apple.UIKitMacHelper (1.0) <903d10a0-a942-3e2c-97bc-f566001a0e0f> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x19b066000 -        0x19b0f0ba3 dyld (*) <191e84f1-4b95-39c8-b253-1c1ef56c0fa8> /usr/lib/dyld
       0x19b355000 -        0x19b38efeb libsystem_kernel.dylib (*) <3dcd49b9-b3c5-3d90-be40-a3b807cb9cd7> /usr/lib/system/libsystem_kernel.dylib
       0x1072fc000 -        0x10733ffff org.cocoapods.FirebaseCrashlytics (6.200.1) <c917e9ca-f9b0-3746-9f39-6f4bfd7ff737> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/Frameworks/FirebaseCrashlytics.framework/FirebaseCrashlytics
       0x1066bc000 -        0x1066cbfff org.cocoapods.FBLPromises (6.200.1) <0a77f03a-ce34-3c1c-b4d2-2dad02ffffae> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/Frameworks/FBLPromises.framework/FBLPromises
       0x19b38f000 -        0x19b39bffb libsystem_pthread.dylib (*) <9f3b729a-ed04-3e65-adac-d75ad06ebbdc> /usr/lib/system/libsystem_pthread.dylib
       0x19c321000 -        0x19cd5afff com.apple.Foundation (6.9) <c62e0110-c636-396a-9cb6-c3c08392b3fa> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x19b13a000 -        0x19b153fff libsystem_trace.dylib (*) <e71e8d9e-3a87-33e0-b198-31666f5a6ff1> /usr/lib/system/libsystem_trace.dylib
       0x1a0064000 -        0x1a007bff3 libsystem_asl.dylib (*) <97e87061-20ed-3fa4-a5d2-5aa78a2aa0db> /usr/lib/system/libsystem_asl.dylib
       0x10760c000 -        0x107627fff org.cocoapods.GoogleUtilities (6.200.1) <8b57bea8-a59b-344b-aff2-6e7ee23f7235> /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/Frameworks/GoogleUtilities.framework/GoogleUtilities
       0x1a485b000 -        0x1a4884fff com.apple.audio.caulk (1.0) <41def0d0-3b1f-3029-8e99-2c9304571021> /System/Library/PrivateFrameworks/caulk.framework/Versions/A/caulk

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%)
Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
CG backing stores                 3328K        4 
ColorSync                          528K       25 
CoreGraphics                        32K        2 
CoreServices                       256K        1 
CoreUI image data                  160K        1 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           268.3M       44 
MALLOC guard page                  192K       11 
MALLOC_MEDIUM (reserved)         840.0M        7         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
Mach message                        16K        1 
SQLite page cache                  512K        4 
STACK GUARD                       56.2M       13 
Stack                             14.4M       14 
VM_ALLOCATE                        784K       14 
__AUTH                            2852K      499 
__AUTH_CONST                      29.1M      748 
__CTF                               756        1 
__DATA                            21.7M      861 
__DATA_CONST                      38.5M      836 
__DATA_DIRTY                      2804K      309 
__FONT_DATA                        2352        1 
__LINKEDIT                       800.3M       94 
__OBJC_CONST                      6380K      457 
__OBJC_RO                         65.5M        1 
__OBJC_RW                         1988K        1 
__TEXT                           751.7M      867 
dyld private memory                256K        1 
mapped file                      259.8M       32 
shared memory                      896K       15 
===========                     =======  ======= 
TOTAL                              3.5G     4869 
TOTAL, minus reserved VM space     2.3G     4869 



-----------
Full Report
-----------

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Model: Mac14,2, BootROM 8419.80.7, proc 8:4:4 processors, 16 GB, SMC 
Graphics: Apple M2, Apple M2, Built-In
Display: Color LCD, spdisplays_2560x1664Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Nov 30 2022 02:17:16 version 20.10.965.13.8.7.131 FWID 01-1251c18d
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

Issue Language

  • Yes my issue is written in English
Originally created by @boatliuz on GitHub (Mar 15, 2023). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/870 ### App Store link https://apps.apple.com/us/app/duolingo-language-lessons/id570060128?uo=4 ### Current issues - [ ] App fails to install - [X] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [ ] Other ### More details It occurs crash after clicking app's icon in the main interface. ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: DuolingoMobile [34470] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/Duolingo.app/DuolingoMobile Identifier: com.duolingo.DuolingoMobile Version: 6.200.1 (6.200.1.1) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-03-15 18:50:44.4353 +0800 OS Version: macOS 13.2.1 (22D68) Report Version: 12 Anonymous UUID: 91A27F4F-77A6-80A9-4246-E37E99A49DF5 Sleep/Wake UUID: DBA7D0B4-E8FA-4633-BB33-9BE76456CD4B Time Awake Since Boot: 300000 seconds Time Since Wake: 1298 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x0000000106b4d02c Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [34470] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 Excess 0x106b4d02c specialized static ExcessDeviceInfo.hardwareMachineName.getter + 544 1 Excess 0x106b4cf40 specialized static ExcessDeviceInfo.hardwareMachineName.getter + 308 2 Excess 0x106b4edc0 InternalExcessEventTracker.getMixpanelProperties(_:) + 488 3 Excess 0x106b4e480 InternalExcessEventTracker.track(_:properties:date:) + 68 4 Excess 0x106b4e3e4 @objc InternalExcessEventTracker.track(_:) + 216 5 Excess 0x106b474d0 CompositeEventTracker.track(_:) + 140 6 Excess 0x106b47580 @objc CompositeEventTracker.track(_:) + 44 7 DuolingoMobile 0x104a23bb8 0x104a14000 + 64440 8 DuolingoMobile 0x104a2397c 0x104a14000 + 63868 9 Logging 0x107669d10 static LoggingService.trackCrashIfAppDidCrash(userId:) + 680 10 DuolingoMobile 0x105038fd8 0x104a14000 + 6442968 11 DuolingoMobile 0x104a25520 0x104a14000 + 70944 12 UIKitCore 0x1c552cb10 -[UIApplication _handleDelegateCallbacksWithOptions:isSuspended:restoreState:] + 296 13 UIKitCore 0x1c552bfc8 -[UIApplication _callInitializationDelegatesWithActions:forCanvas:payload:fromOriginatingProcess:] + 2820 14 UIKitCore 0x1c552a29c -[UIApplication _runWithMainScene:transitionContext:completion:] + 988 15 UIKitCore 0x1c5529dd0 -[_UISceneLifecycleMultiplexer completeApplicationLaunchWithFBSScene:transitionContext:] + 108 16 UIKitCore 0x1c55269a4 _UIScenePerformActionsWithLifecycleActionMask + 108 17 UIKitCore 0x1c552971c __101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke + 216 18 UIKitCore 0x1c55294a0 -[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] + 332 19 UIKitCore 0x1c5528a38 -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] + 624 20 UIKitCore 0x1c5528724 -[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] + 252 21 UIKitCore 0x1c5526f80 __186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke + 148 22 UIKitCore 0x1c5c6d308 +[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] + 736 23 UIKitCore 0x1c5d4070c _UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion + 224 24 UIKitCore 0x1c5526b2c -[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] + 316 25 UIKitCore 0x1c578c6d4 __64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.231 + 556 26 UIKitCore 0x1c5525fd0 -[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] + 216 27 UIKitCore 0x1c5525e40 -[UIScene scene:didUpdateWithDiff:transitionContext:completion:] + 244 28 UIKitCore 0x1c551bfd8 -[UIApplication workspace:didCreateScene:withTransitionContext:completion:] + 520 29 UIKitCore 0x1c551bd58 -[UIApplicationSceneClientAgent scene:didInitializeWithEvent:completion:] + 288 30 FrontBoardServices 0x1ae8a5ce8 -[FBSScene _callOutQueue_agent_didCreateWithTransitionContext:completion:] + 372 31 FrontBoardServices 0x1ae8c93ac __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke.102 + 120 32 FrontBoardServices 0x1ae89490c -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] + 196 33 FrontBoardServices 0x1ae8c8fc0 __92-[FBSWorkspaceScenesClient createSceneWithIdentity:parameters:transitionContext:completion:]_block_invoke + 356 34 libdispatch.dylib 0x19b20e504 _dispatch_client_callout + 20 35 libdispatch.dylib 0x19b211f84 _dispatch_block_invoke_direct + 264 36 FrontBoardServices 0x1ae894820 __FBSSERIALQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ + 48 37 FrontBoardServices 0x1ae8e35c4 -[FBSSerialQueue _targetQueue_performNextIfPossible] + 220 38 FrontBoardServices 0x1ae8947c0 -[FBSSerialQueue _performNextFromRunLoopSource] + 28 39 CoreFoundation 0x19b475a08 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28 40 CoreFoundation 0x19b47599c __CFRunLoopDoSource0 + 176 41 CoreFoundation 0x19b47570c __CFRunLoopDoSources0 + 244 42 CoreFoundation 0x19b474310 __CFRunLoopRun + 836 43 CoreFoundation 0x19b473878 CFRunLoopRunSpecific + 612 44 HIToolbox 0x1a4b53fa0 RunCurrentEventLoopInMode + 292 45 HIToolbox 0x1a4b53c30 ReceiveNextEventCommon + 236 46 HIToolbox 0x1a4b53b2c _BlockUntilNextEventMatchingListInModeWithFilter + 72 47 AppKit 0x19e6f984c _DPSNextEvent + 632 48 AppKit 0x19e6f89dc -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 728 49 AppKit 0x19e6ece0c -[NSApplication run] + 464 50 AppKit 0x19e6c4250 NSApplicationMain + 880 51 AppKit 0x19e91e710 _NSApplicationMainWithInfoDictionary + 24 52 UIKitMacHelper 0x1b1a0eb04 UINSApplicationMain + 988 53 UIKitCore 0x1c55040fc UIApplicationMain + 148 54 DuolingoMobile 0x104a7ce9c 0x104a14000 + 429724 55 dyld 0x19b06be50 start + 2544 Thread 1:: Dispatch queue: com.google.firebase.crashlytics.startup 0 libsystem_kernel.dylib 0x19b355fe4 semaphore_timedwait_trap + 8 1 libdispatch.dylib 0x19b20eb1c _dispatch_sema4_timedwait + 64 2 libdispatch.dylib 0x19b20f11c _dispatch_semaphore_wait_slow + 76 3 FirebaseCrashlytics 0x1073110b0 -[FIRCLSInstallIdentifierModel regenerateInstallIDIfNeeded] + 200 4 FirebaseCrashlytics 0x10731d874 __91-[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:]_block_invoke_2 + 36 5 libdispatch.dylib 0x19b20e504 _dispatch_client_callout + 20 6 libdispatch.dylib 0x19b20fd50 _dispatch_once_callout + 32 7 FirebaseCrashlytics 0x10731d84c __91-[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:]_block_invoke + 904 8 FirebaseCrashlytics 0x1073016a4 FIRCLSApplicationActivity + 72 9 FirebaseCrashlytics 0x10731d47c -[FIRCLSReportUploader prepareAndSubmitReport:dataCollectionToken:asUrgent:withProcessing:] + 172 10 FirebaseCrashlytics 0x10730c758 -[FIRCLSExistingReportManager processExistingActiveReportPath:dataCollectionToken:asUrgent:] + 152 11 FirebaseCrashlytics 0x10730c1c8 -[FIRCLSExistingReportManager sendUnsentReportsWithToken:asUrgent:] + 184 12 FirebaseCrashlytics 0x10731cbf4 -[FIRCLSReportManager beginReportUploadsWithToken:blockingSend:] + 112 13 FirebaseCrashlytics 0x10731c668 __46-[FIRCLSReportManager startWithProfilingMark:]_block_invoke + 32 14 FBLPromises 0x1066c2e94 __56-[FBLPromise chainOnQueue:chainedFulfill:chainedReject:]_block_invoke.18 + 52 15 libdispatch.dylib 0x19b20c9dc _dispatch_call_block_and_release + 32 16 libdispatch.dylib 0x19b20e504 _dispatch_client_callout + 20 17 libdispatch.dylib 0x19b215c9c _dispatch_lane_serial_drain + 896 18 libdispatch.dylib 0x19b216708 _dispatch_lane_invoke + 384 19 libdispatch.dylib 0x19b22134c _dispatch_workloop_worker_thread + 652 20 libsystem_pthread.dylib 0x19b392100 _pthread_wqthread + 288 21 libsystem_pthread.dylib 0x19b390e20 start_wqthread + 8 Thread 2: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 5:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x19b356050 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x19b36811c mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x19b35ec24 mach_msg_overwrite + 452 3 libsystem_kernel.dylib 0x19b3563cc mach_msg + 24 4 CoreFoundation 0x19b475bb0 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x19b47449c __CFRunLoopRun + 1232 6 CoreFoundation 0x19b473878 CFRunLoopRunSpecific + 612 7 Foundation 0x19c37eab8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x19c3f3184 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1c5505610 -[UIEventFetcher threadMain] + 104 10 Foundation 0x19c3780d0 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x19b39606c _pthread_start + 148 12 libsystem_pthread.dylib 0x19b390e2c thread_start + 8 Thread 6:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x19b355fcc semaphore_wait_trap + 8 1 libdispatch.dylib 0x19b20eaa0 _dispatch_sema4_wait + 28 2 libdispatch.dylib 0x19b20f154 _dispatch_semaphore_wait_slow + 132 3 HIToolbox 0x1a4b69adc _BeginEventReceiptOnThread + 200 4 AppKit 0x19e824130 _NSEventThread + 64 5 libsystem_pthread.dylib 0x19b39606c _pthread_start + 148 6 libsystem_pthread.dylib 0x19b390e2c thread_start + 8 Thread 7: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 8: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 10:: com.google.firebase.crashlytics.MachExceptionServer 0 libsystem_kernel.dylib 0x19b359b74 write + 8 1 FirebaseCrashlytics 0x107311544 FIRCLSSDKFileLog + 316 2 FirebaseCrashlytics 0x107313144 FIRCLSMachExceptionServer + 968 3 libsystem_pthread.dylib 0x19b39606c _pthread_start + 148 4 libsystem_pthread.dylib 0x19b390e2c thread_start + 8 Thread 11:: Dispatch queue: GULLoggingClientQueue 0 dyld 0x19b09fab8 invocation function for block in dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 84 1 dyld 0x19b09faf4 invocation function for block in dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 144 2 dyld 0x19b07344c dyld4::RuntimeState::withLoadersReadLock(void () block_pointer) + 92 3 dyld 0x19b09f904 dyld4::APIs::findImageMappedAt(void const*, dyld3::MachOLoaded const**, bool*, char const**, void const**, unsigned long long*, unsigned char*) + 720 4 dyld 0x19b09fbec dyld4::APIs::dyld_image_header_containing_address(void const*) + 64 5 libsystem_trace.dylib 0x19b13f40c _os_log_impl_flatten_and_send + 2068 6 libsystem_trace.dylib 0x19b142094 _os_log_with_args_impl + 404 7 libsystem_asl.dylib 0x1a0067940 asl_log + 136 8 GoogleUtilities 0x10761702c __GULLogBasic_block_invoke + 68 9 libdispatch.dylib 0x19b20c9dc _dispatch_call_block_and_release + 32 10 libdispatch.dylib 0x19b20e504 _dispatch_client_callout + 20 11 libdispatch.dylib 0x19b215bbc _dispatch_lane_serial_drain + 672 12 libdispatch.dylib 0x19b216708 _dispatch_lane_invoke + 384 13 libdispatch.dylib 0x19b22134c _dispatch_workloop_worker_thread + 652 14 libsystem_pthread.dylib 0x19b392100 _pthread_wqthread + 288 15 libsystem_pthread.dylib 0x19b390e20 start_wqthread + 8 Thread 12: 0 libsystem_pthread.dylib 0x19b390e18 start_wqthread + 0 Thread 13:: caulk.messenger.shared:17 0 libsystem_kernel.dylib 0x19b355fcc semaphore_wait_trap + 8 1 caulk 0x1a487acfc caulk::mach::semaphore::wait_or_error() + 28 2 caulk 0x1a485d634 caulk::concurrent::details::worker_thread::run() + 56 3 caulk 0x1a485d278 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 96 4 libsystem_pthread.dylib 0x19b39606c _pthread_start + 148 5 libsystem_pthread.dylib 0x19b390e2c thread_start + 8 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x00006000005ee940 x1: 0x0000000000000005 x2: 0x000000000000000d x3: 0x000000019b3c164b x4: 0x0000000000000005 x5: 0x0000000000000000 x6: 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spdisplays_2560x1664Retina, Main, MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Nov 30 2022 02:17:16 version 20.10.965.13.8.7.131 FWID 01-1251c18d Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus Thunderbolt Bus: MacBook Air, Apple Inc. Thunderbolt Bus: MacBook Air, Apple Inc. ``` ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:57:41 +03:00
kerem commented 2026-03-03 18:57:42 +03:00
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@XuYicong commented on GitHub (Mar 15, 2023):

remove playtools and try again

<!-- gh-comment-id:1469801261 --> @XuYicong commented on GitHub (Mar 15, 2023): remove playtools and try again
kerem commented 2026-03-03 18:57:42 +03:00
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@ohaiibuzzle commented on GitHub (Apr 14, 2023):

@boatliuz Update: You can now open Duolingo with PlayTools installed

<!-- gh-comment-id:1508416261 --> @ohaiibuzzle commented on GitHub (Apr 14, 2023): @boatliuz Update: You can now open Duolingo with PlayTools installed
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