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[GH-ISSUE #1711] [Bug]: Genshin Impact doesn't open anymore after update #1090

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opened 2026-03-03 19:03:43 +03:00 by kerem · 3 comments

kerem commented

2026-03-03 19:03:43 +03:00

Owner

Originally created by @Eevee-obsesser on GitHub (Oct 9, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1711

Describe the bug

After updating the Genshin impact IPA to the newest patch (5.1), it suddenly stopped opening, even though it was working just fine before the update. Whenever I try to open it, I get this message.
Screenshot 2024-10-09 at 9 51 10 AM
No matter if I press "re-open" or "don't reopen", the icon for Genshin Impact disappears from the Dock and I end up having to try opening Genshin from the Playcover Library.
Then the same pop-up shows up and the cycle repeats.
Occasionally I get a crash report saying that Genshin impact quit suddenly when I click re-open.
My Mac is macOS Sequoia 15.0.1

Steps to reproduce

I click Genshin Impact on Playcover. The icon shows up on the dock and then the popup about reopening Genshin shows up. I click re-open and the icon diappears. Either nothing happens and the cycle restarts or I get a crash report about Genshin quitting unexpectedly. I have tried changing the application type to games but nothing changed.

Expected behaviour

I expected for Genshin Impact to open after clicking it on Playcover. I have no login or loading issues.

Crash log

Crashed Thread:        24  Dispatch queue: playcover.toucher

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x000000010ea5213c

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [6439]

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @Eevee-obsesser on GitHub (Oct 9, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1711 ### Describe the bug After updating the Genshin impact IPA to the newest patch (5.1), it suddenly stopped opening, even though it was working just fine before the update. Whenever I try to open it, I get this message. <img width="266" alt="Screenshot 2024-10-09 at 9 51 10 AM" src="https://github.com/user-attachments/assets/29f87574-8b75-47f0-bc00-e97fe6df66d2"> No matter if I press "re-open" or "don't reopen", the icon for Genshin Impact disappears from the Dock and I end up having to try opening Genshin from the Playcover Library. Then the same pop-up shows up and the cycle repeats. Occasionally I get a crash report saying that Genshin impact quit suddenly when I click re-open. My Mac is macOS Sequoia 15.0.1 ### Steps to reproduce I click Genshin Impact on Playcover. The icon shows up on the dock and then the popup about reopening Genshin shows up. I click re-open and the icon diappears. Either nothing happens and the cycle restarts or I get a crash report about Genshin quitting unexpectedly. I have tried changing the application type to games but nothing changed. ### Expected behaviour I expected for Genshin Impact to open after clicking it on Playcover. I have no login or loading issues. ### Crash log ```shell Crashed Thread: 24 Dispatch queue: playcover.toucher Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x000000010ea5213c Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [6439] ``` ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:03:43 +03:00

closed this issue
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kerem commented

2026-03-03 19:03:44 +03:00

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@Catta1997 commented on GitHub (Oct 9, 2024):

try to:

right click on Genshin (Inside Playcover) -> show in finder
shift + double click on Genshin Impact app

@Catta1997 commented on GitHub (Oct 9, 2024): try to: 1) right click on Genshin (Inside Playcover) -> show in finder 2) shift + double click on Genshin Impact app

kerem commented

2026-03-03 19:03:45 +03:00

Author

Owner

@Eevee-obsesser commented on GitHub (Oct 9, 2024):

try to:

right click on Genshin (Inside Playcover) -> show in finder

shift + double click on Genshin Impact app

IT WORKED!! How?????

@Eevee-obsesser commented on GitHub (Oct 9, 2024): > try to: > > 1. right click on Genshin (Inside Playcover) -> show in finder > 2. shift + double click on Genshin Impact app IT WORKED!! How?????

kerem commented

2026-03-03 19:03:45 +03:00

Author

Owner

@Catta1997 commented on GitHub (Oct 9, 2024):

try to:

right click on Genshin (Inside Playcover) -> show in finder

shift + double click on Genshin Impact app

IT WORKED!! How?????

open the app without trying to restore the (broken) state

@Catta1997 commented on GitHub (Oct 9, 2024): > > try to: > > > > 1. right click on Genshin (Inside Playcover) -> show in finder > > 2. shift + double click on Genshin Impact app > > IT WORKED!! How????? open the app without trying to restore the (broken) state

kerem referenced this issue

2026-03-03 19:09:05 +03:00

[PR #1090] [MERGED] Fix environment variables when launching via alias #1810

kerem referenced this issue

2026-03-03 19:09:05 +03:00

[PR #1088] [MERGED] Fix MetalHUD not showing when launching app from alias #1811