[GH-ISSUE #1480] Linux Agent is not fully functional anymore after upgrade to 0.15.9 #924

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opened 2026-03-02 02:19:57 +03:00 by kerem · 3 comments
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Originally created by @3gmgithub on GitHub (Apr 12, 2023).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1480

Server Info (please complete the following information):

  • OS: Debian 11
  • Browser: Chrome
  • RMM Version (as shown in top left of web UI): 0.15.9

Installation Method:

  • Standard
  • Docker

Agent Info (please complete the following information):

  • Agent version (as shown in the 'Summary' tab of the agent from web UI):
  • Agent OS: Ubuntu 22.04

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:
Right-Click Take-Control, no connect button
Installed on Two Ubuntu 22.04 Clients today different hardware

Expected behavior
Right-Click Take-Control should have a connect button

Screenshots
See here

Additional context
Already installed clients do have a connect button.
Remote background Terminal and File Browser do not work (No connect button), but processes do show.

Originally created by @3gmgithub on GitHub (Apr 12, 2023). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1480 **Server Info (please complete the following information):** - OS: Debian 11 - Browser: Chrome - RMM Version (as shown in top left of web UI): 0.15.9 **Installation Method:** - [X] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): - Agent OS: Ubuntu 22.04 **Describe the bug** A clear and concise description of what the bug is. **To Reproduce** Steps to reproduce the behavior: Right-Click Take-Control, no connect button Installed on Two Ubuntu 22.04 Clients today different hardware **Expected behavior** Right-Click Take-Control should have a connect button **Screenshots** ![See here](https://files.xtekcrypt.com/f.php?h=0QCh_ClJ&p=1) **Additional context** Already installed clients do have a connect button. Remote background Terminal and File Browser do not work (No connect button), but processes do show.
kerem closed this issue 2026-03-02 02:19:58 +03:00
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Owner

@3gmgithub commented on GitHub (Apr 12, 2023):

Ok so I found that if I am remoted in using ScreenConnect and I install from the GUI the installation ends up like the description in this issue. However, if I use SSH and install without the GUI it works fine.

<!-- gh-comment-id:1505963686 --> @3gmgithub commented on GitHub (Apr 12, 2023): Ok so I found that if I am remoted in using ScreenConnect and I install from the GUI the installation ends up like the description in this issue. However, if I use SSH and install without the GUI it works fine.
Author
Owner

@wh1te909 commented on GitHub (Apr 13, 2023):

did you try using the red "Recover Connection" button that should fix it, this happens when trmm doesn't have the mesh agent's id. the recover will resync it

<!-- gh-comment-id:1507574822 --> @wh1te909 commented on GitHub (Apr 13, 2023): did you try using the red "Recover Connection" button that should fix it, this happens when trmm doesn't have the mesh agent's id. the recover will resync it
Author
Owner

@3gmgithub commented on GitHub (Apr 13, 2023):

I will give that a try the next time I encounter this. Thanks!

<!-- gh-comment-id:1507656638 --> @3gmgithub commented on GitHub (Apr 13, 2023): I will give that a try the next time I encounter this. Thanks!
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starred/tacticalrmm#924
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