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[GH-ISSUE #1300] FEATURE REQUEST: Output additional details in Agents API #808

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opened 2026-03-02 02:19:11 +03:00 by kerem · 8 comments

kerem commented

2026-03-02 02:19:11 +03:00

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Originally created by @joeldeteves on GitHub (Oct 2, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1300

Is your feature request related to a problem? Please describe.
I am currently working on integrating TacticalRMM with other tools via the API, and I would like to automatically pull inventory from TRMM into SnipeIT.

The problem is, TRMM does not currently provide all the relevant details in the system info that are useful for asset tracking, which means I must categorize all of my assets as Workstations as opposed to Desktops & Laptops, and manually enter serial numbers, etc.

Describe the solution you'd like
I would like TRMM to output the following info into the Agents API:

Form factor
Serial Number
MAC Address
RAM

Describe alternatives you've considered
I can work around it by searching for keywords like "Book" and "Pad" or even chip type "Xeon" but this is hacky at best.

Additional context
It would go under the existing system info with Memory, etc. and be outputted to the API

Originally created by @joeldeteves on GitHub (Oct 2, 2022). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1300 **Is your feature request related to a problem? Please describe.** I am currently working on integrating TacticalRMM with other tools via the API, and I would like to automatically pull inventory from TRMM into SnipeIT. The problem is, TRMM does not currently provide all the relevant details in the system info that are useful for asset tracking, which means I must categorize all of my assets as Workstations as opposed to Desktops & Laptops, and manually enter serial numbers, etc. **Describe the solution you'd like** I would like TRMM to output the following info into the Agents API: - Form factor - Serial Number - MAC Address - RAM **Describe alternatives you've considered** I can work around it by searching for keywords like "Book" and "Pad" or even chip type "Xeon" but this is hacky at best. **Additional context** It would go under the existing system info with Memory, etc. and be outputted to the API

kerem closed this issue

2026-03-02 02:19:11 +03:00

kerem commented

2026-03-02 02:19:12 +03:00

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@wh1te909 commented on GitHub (Oct 2, 2022):

let me know which api endpoint specifically you want this in and I can add it, since there are multiple endpoints that provide this info

@wh1te909 commented on GitHub (Oct 2, 2022): let me know which api endpoint specifically you want this in and I can add it, since there are multiple endpoints that provide this info

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 2, 2022):

Thanks I'm fetching from Agents

@joeldeteves commented on GitHub (Oct 2, 2022): > Thanks I'm fetching from Agents

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 3, 2022):

Since we're on this topic, it would be useful to have the Serial Number and Mac Address as well. I'll update the title of the issue accordingly.

@joeldeteves commented on GitHub (Oct 3, 2022): Since we're on this topic, it would be useful to have the Serial Number and Mac Address as well. I'll update the title of the issue accordingly.

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 3, 2022):

Looks like RAM is missing as well.

@joeldeteves commented on GitHub (Oct 3, 2022): Looks like RAM is missing as well.

kerem commented

2026-03-02 02:19:12 +03:00

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@wh1te909 commented on GitHub (Oct 3, 2022):

I wasn't thinking clearly earlier lol, all of this is already exposed via the API here is the endpoint you want to hit: https://api.example.com/agents/<agent_id>/ replace <agent_id> with the actual agent_id the stuff you want will be in the wmi_detail field

@wh1te909 commented on GitHub (Oct 3, 2022): I wasn't thinking clearly earlier lol, all of this is already exposed via the API here is the endpoint you want to hit: `https://api.example.com/agents/<agent_id>/` replace `<agent_id>` with the actual `agent_id` the stuff you want will be in the `wmi_detail` field

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 3, 2022):

I wasn't thinking clearly earlier lol, all of this is already exposed via the API here is the endpoint you want to hit: https://api.example.com/agents/<agent_id>/ replace <agent_id> with the actual agent_id the stuff you want will be in the wmi_detail field

In that case, it be possible to output those other fields in /agents as well? Because we are essentially looping thru each agent from the list. So to have to drill down via the ID is going to double the amount of CPU work (or Tasks if using Zapier).

It is just these handful of fields which would make parsing through every agent much easier.

Also: it appears Agent by ID does not retrieve the serial number or Mac Address either

@joeldeteves commented on GitHub (Oct 3, 2022): > I wasn't thinking clearly earlier lol, all of this is already exposed via the API here is the endpoint you want to hit: `https://api.example.com/agents/<agent_id>/` replace `<agent_id>` with the actual `agent_id` the stuff you want will be in the `wmi_detail` field In that case, it be possible to output those other fields in /agents as well? Because we are essentially looping thru each agent from the list. So to have to drill down via the ID is going to double the amount of CPU work (or Tasks if using Zapier). It is just these handful of fields which would make parsing through every agent much easier. Also: it appears Agent by ID does not retrieve the serial number or Mac Address either

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 3, 2022):

Adding to my previous comment: There are a couple of fields that are still missing from agent ID:

Form Factor
Serial Number
Mac Address
Model Number e.g. 20VE006UUS

@joeldeteves commented on GitHub (Oct 3, 2022): Adding to my previous comment: There are a couple of fields that are still missing from agent ID: - Form Factor - Serial Number - Mac Address - Model Number e.g. 20VE006UUS

kerem commented

2026-03-02 02:19:12 +03:00

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@joeldeteves commented on GitHub (Oct 3, 2022):

Hi there, my mistake it seems they were buried under WMI.

I had to do some Python-fu to extract it but it is there.

Thank you,

@joeldeteves commented on GitHub (Oct 3, 2022): Hi there, my mistake it seems they were buried under WMI. I had to do some Python-fu to extract it but it is there. Thank you,

kerem referenced this issue

2026-03-14 04:05:38 +03:00

[GH-ISSUE #808] Script Check and Task Issues #2453