[GH-ISSUE #113] Update didn't work?

kerem commented

2026-03-02 02:13:15 +03:00

Owner

Originally created by @kb8zgl on GitHub (Sep 20, 2020).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/113

I recently ran the update.sh just to make sure I was up to date. After running it, I couldn't access the RMM any longer. So, I rolled it back via my snapshot. However, now it seems like new clients can't checkin (tried to install a few new ones and they didn't show up). Not sure where to go next. Recommendations?

Originally created by @kb8zgl on GitHub (Sep 20, 2020). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/113 I recently ran the update.sh just to make sure I was up to date. After running it, I couldn't access the RMM any longer. So, I rolled it back via my snapshot. However, now it seems like new clients can't checkin (tried to install a few new ones and they didn't show up). Not sure where to go next. Recommendations?

kerem closed this issue

2026-03-02 02:13:15 +03:00

kerem commented

2026-03-02 02:13:16 +03:00

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Owner

@dinger1986 commented on GitHub (Sep 20, 2020):

Just checking did it keep on saying your 2fa code was invalid? If so mine did that after the update.

Just had to refresh the page and I logged in fine, then logged out and back on and was working fine.

I don’t know about your current position but you could try upgrading again and see if it goes in after a refresh (if you had the same behaviour as I did)

Daniel Lamb

Technical Director

[cid:logo_2094e808-adcc-455a-a5fd-54265dc137fa.jpg]http://www.flonix.co.uk/

Flonix Limited
Willowview
Redgorton
Perth
PH1 3EL

Phone: 01738 500400

http://www.flonix.co.uk

Company Reg: SC341802

[cid:fb_11c7c55d-b85e-4b3e-b8d8-daabbed1905e.png]https://www.facebook.com/Flonixltd/

From: kb8zgl notifications@github.com
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To: wh1te909/tacticalrmm tacticalrmm@noreply.github.com
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Subject: [wh1te909/tacticalrmm] Update didn't work? (#113)

I recently ran the update.sh just to make sure I was up to date. After running it, I couldn't access the RMM any longer. So, I rolled it back via my snapshot. However, now it seems like new clients can't checkin (tried to install a few new ones and they didn't show up). Not sure where to go next. Recommendations?

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@dinger1986 commented on GitHub (Sep 20, 2020): Just checking did it keep on saying your 2fa code was invalid? If so mine did that after the update. Just had to refresh the page and I logged in fine, then logged out and back on and was working fine. I don’t know about your current position but you could try upgrading again and see if it goes in after a refresh (if you had the same behaviour as I did) Daniel Lamb Technical Director [cid:logo_2094e808-adcc-455a-a5fd-54265dc137fa.jpg]<http://www.flonix.co.uk/> Flonix Limited Willowview Redgorton Perth PH1 3EL Phone: 01738 500400 http://www.flonix.co.uk Company Reg: SC341802 [cid:fb_11c7c55d-b85e-4b3e-b8d8-daabbed1905e.png]<https://www.facebook.com/Flonixltd/> ________________________________ From: kb8zgl <notifications@github.com> Sent: Sunday, September 20, 2020 4:14:07 PM To: wh1te909/tacticalrmm <tacticalrmm@noreply.github.com> Cc: Subscribed <subscribed@noreply.github.com> Subject: [wh1te909/tacticalrmm] Update didn't work? (#113) I recently ran the update.sh just to make sure I was up to date. After running it, I couldn't access the RMM any longer. So, I rolled it back via my snapshot. However, now it seems like new clients can't checkin (tried to install a few new ones and they didn't show up). Not sure where to go next. Recommendations? — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub<https://github.com/wh1te909/tacticalrmm/issues/113>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ABXIVH5EHL4LJS72XEG7CVLSGYL37ANCNFSM4RTV6UZQ>.

kerem commented

2026-03-02 02:13:16 +03:00

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@wh1te909 commented on GitHub (Sep 20, 2020):

there have been some breaking changes recently, and newer agents won't work with and older rmm. please DM me on discord and would like to screenshare and see exactly where the update.sh is failing

@wh1te909 commented on GitHub (Sep 20, 2020): there have been some breaking changes recently, and newer agents won't work with and older rmm. please DM me on discord and would like to screenshare and see exactly where the update.sh is failing

kerem commented

2026-03-02 02:13:16 +03:00

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Owner

@dinger1986 commented on GitHub (Sep 20, 2020):

Is it asking for 2fa?

Daniel Lamb

Technical Director

[cid:logo_2094e808-adcc-455a-a5fd-54265dc137fa.jpg]http://www.flonix.co.uk/

Flonix Limited
Willowview
Redgorton
Perth
PH1 3EL

Phone: 01738 500400

http://www.flonix.co.uk

Company Reg: SC341802

[cid:fb_11c7c55d-b85e-4b3e-b8d8-daabbed1905e.png]https://www.facebook.com/Flonixltd/

From: kb8zgl notifications@github.com
Sent: Sunday, September 20, 2020 8:49:59 PM
To: wh1te909/tacticalrmm tacticalrmm@noreply.github.com
Cc: Daniel Lamb | Flonix Ltd daniel.lamb@flonix.co.uk; Comment comment@noreply.github.com
Subject: Re: [wh1te909/tacticalrmm] Update didn't work? (#113)

I just ran update.sh again and here is the entire capture to see if it is clear what happened. The issue is, it says Bad Credentials (with what I know are my correct credentials - so I can't login).
RMMUpdate.ziphttps://github.com/wh1te909/tacticalrmm/files/5252486/RMMUpdate.zip

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@dinger1986 commented on GitHub (Sep 20, 2020): Is it asking for 2fa? Daniel Lamb Technical Director [cid:logo_2094e808-adcc-455a-a5fd-54265dc137fa.jpg]<http://www.flonix.co.uk/> Flonix Limited Willowview Redgorton Perth PH1 3EL Phone: 01738 500400 http://www.flonix.co.uk Company Reg: SC341802 [cid:fb_11c7c55d-b85e-4b3e-b8d8-daabbed1905e.png]<https://www.facebook.com/Flonixltd/> ________________________________ From: kb8zgl <notifications@github.com> Sent: Sunday, September 20, 2020 8:49:59 PM To: wh1te909/tacticalrmm <tacticalrmm@noreply.github.com> Cc: Daniel Lamb | Flonix Ltd <daniel.lamb@flonix.co.uk>; Comment <comment@noreply.github.com> Subject: Re: [wh1te909/tacticalrmm] Update didn't work? (#113) I just ran update.sh again and here is the entire capture to see if it is clear what happened. The issue is, it says Bad Credentials (with what I know are my correct credentials - so I can't login). RMMUpdate.zip<https://github.com/wh1te909/tacticalrmm/files/5252486/RMMUpdate.zip> — You are receiving this because you commented. Reply to this email directly, view it on GitHub<https://github.com/wh1te909/tacticalrmm/issues/113#issuecomment-695828257>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ABXIVH6TGFAXH5OLEO4GQ4TSGZMGPANCNFSM4RTV6UZQ>.

kerem commented

2026-03-02 02:13:16 +03:00

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@kb8zgl commented on GitHub (Sep 20, 2020):

No it doesn't pop up the 2fa window. Mike

@kb8zgl commented on GitHub (Sep 20, 2020): No it doesn't pop up the 2fa window. Mike

kerem commented

2026-03-02 02:13:16 +03:00

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@wh1te909 commented on GitHub (Sep 20, 2020):

output of update.sh looks good. bad credentials is just the generic error, the issue is something with the nginx config. if you open your browser's dev tools and try to login you'll probably see an error about access to CORS origin denied or something like that. I'll need to see all your configs to see where the CORS error is. Please DM me on discord

@wh1te909 commented on GitHub (Sep 20, 2020): output of update.sh looks good. bad credentials is just the generic error, the issue is something with the nginx config. if you open your browser's dev tools and try to login you'll probably see an error about access to CORS origin denied or something like that. I'll need to see all your configs to see where the CORS error is. Please DM me on discord

kerem commented

2026-03-02 02:13:16 +03:00

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@kb8zgl commented on GitHub (Sep 20, 2020):

Issue appears to be that I ran update.sh as my username instead of the tactical user. Rerunning now. Thanks for pointing me in the right direction.

@kb8zgl commented on GitHub (Sep 20, 2020): Issue appears to be that I ran update.sh as my username instead of the tactical user. Rerunning now. Thanks for pointing me in the right direction.

kerem referenced this issue

2026-03-14 01:55:38 +03:00

[GH-ISSUE #65] Feature Request: Service Checks, PASS if service does not exist #1975

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[GH-ISSUE #113] Update didn't work? #65