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[GH-ISSUE #1038] Getting "Network Error" When trying to sign in #634

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opened 2026-03-02 02:17:53 +03:00 by kerem · 3 comments

kerem commented

2026-03-02 02:17:53 +03:00

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Originally created by @estoat on GitHub (Mar 31, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1038

Server Info (please complete the following information):

OS: Debian 10
Browser: Firefox
RMM Version" 0.10.5:

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version: v1.7.2
Agent OS: Windows 10

Describe the bug
When I try to sign in from a device not on my network I get "Network error" After hitting the login button. However I can sign in when using my internal network.

To Reproduce
Steps to reproduce the behavior:

Go to the login page
Try to login
See error

Expected behavior
I would normally expect to sign in

Screenshots

Originally created by @estoat on GitHub (Mar 31, 2022). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1038 **Server Info (please complete the following information):** - OS: Debian 10 - Browser: Firefox - RMM Version" 0.10.5: **Installation Method:** - [X] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version: v1.7.2 - Agent OS: Windows 10 **Describe the bug** When I try to sign in from a device not on my network I get "Network error" After hitting the login button. However I can sign in when using my internal network. **To Reproduce** Steps to reproduce the behavior: 1. Go to the login page 2. Try to login 3. See error **Expected behavior** I would normally expect to sign in **Screenshots** ![image](https://user-images.githubusercontent.com/64144455/161020734-299a1e4a-4381-428a-958d-a9802fb4a4e4.png)

kerem closed this issue

2026-03-02 02:17:53 +03:00

kerem commented

2026-03-02 02:17:54 +03:00

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Owner

@dinger1986 commented on GitHub (Mar 31, 2022):

are you doing anything with proxys?

@dinger1986 commented on GitHub (Mar 31, 2022): are you doing anything with proxys?

kerem commented

2026-03-02 02:17:54 +03:00

Author

Owner

@estoat commented on GitHub (Mar 31, 2022):

Yes I am using Nginx Proxy Pass, I am using 3, rmm, mesh and api. An example of them is below
server {

server_name mesh.mydomain;

location / {
proxy_pass http://192.168.0.46;
proxy_set_header Host $host;
}

listen 80;

}

server{
server_name mesh.mydomain;

location / {
proxy_pass https://192.168.0.46;
proxy_set_header Host $host;
}
listen 443 ssl; # managed by Certbot
ssl_certificate /etc/letsencrypt/live/rmm.ostfray.cyou/fullchain.pem; # managed by Certbot
ssl_certificate_key /etc/letsencrypt/live/rmm.ostfray.cyou/privkey.pem; # managed by Certbot
include /etc/letsencrypt/options-ssl-nginx.conf; # managed by Certbot
ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem; # managed by Certbot

}

@estoat commented on GitHub (Mar 31, 2022): > Yes I am using Nginx Proxy Pass, I am using 3, rmm, mesh and api. An example of them is below server { server_name mesh.mydomain; location / { proxy_pass http://192.168.0.46; proxy_set_header Host $host; } listen 80; } server{ server_name mesh.mydomain; location / { proxy_pass https://192.168.0.46; proxy_set_header Host $host; } listen 443 ssl; # managed by Certbot ssl_certificate /etc/letsencrypt/live/rmm.ostfray.cyou/fullchain.pem; # managed by Certbot ssl_certificate_key /etc/letsencrypt/live/rmm.ostfray.cyou/privkey.pem; # managed by Certbot include /etc/letsencrypt/options-ssl-nginx.conf; # managed by Certbot ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem; # managed by Certbot }

kerem commented

2026-03-02 02:17:54 +03:00

Author

Owner

@dinger1986 commented on GitHub (Mar 31, 2022):

ok, if it works internally but not externally through the proxy theres something wrong with your proxy config, this isnt supported configs, you can possibly get assistance on #unsupported on discord but closing on here

@dinger1986 commented on GitHub (Mar 31, 2022): ok, if it works internally but not externally through the proxy theres something wrong with your proxy config, this isnt supported configs, you can possibly get assistance on #unsupported on discord but closing on here

kerem referenced this issue

2026-03-14 03:40:27 +03:00

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