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[GH-ISSUE #1015] Permission Denied #619
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Originally created by @rwcloudridgeworks on GitHub (Mar 22, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1015
Server Info (please complete the following information):
Installation Method:
Standard
Agent OS: Linux
Describe the bug
When running the script it gives a Permissions Denied when creating the /tmp folder (Line 58)
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Stop install of RMM
Screenshots
If applicable, add screenshots to help explain your problem.
@wh1te909 commented on GitHub (Mar 22, 2022):
looks like same issue as https://github.com/amidaware/tacticalrmm/issues/1017
@silversword411 commented on GitHub (Mar 24, 2022):
Please confirm, closing in 7 days if no additions
@wh1te909 commented on GitHub (Mar 25, 2022):
fixed in 0.12.1
@rwcloudridgeworks commented on GitHub (Mar 29, 2022):
Hi,
I am running V0.12.1 , created a linux install file again, went to run it and the same Permission Denied?
Any help would be greatly appreciated
Regard
s
@rwcloudridgeworks commented on GitHub (Mar 30, 2022):
Any ideas or suggestions?
@dinger1986 commented on GitHub (Mar 30, 2022):
devs are very busy at the moment and really a question for them
@silversword411 commented on GitHub (Mar 30, 2022):
This is probably better debugged in Discord, but would like to see:
System info (os/where/version/who installed cpanel etc)
Run debug install of agent, lots of private info in there, so make sure it's privately sent not posted publicly.
Need to be able to replicate before we can debug/fix.
@silversword411 commented on GitHub (Mar 31, 2022):
If this is a duplicate, let's close this ticket and troubleshoot this cpanel-related specific issue on the other ticket. If you think it's different please post other details
@wh1te909 commented on GitHub (Mar 31, 2022):
the other ticket was closed as well and seems to have been resolved, so i'll re-open this one as it's not a duplicate.
@rwcloudridgeworks can you please paste the contents of the install script you're using (just remove the sensitive info/urls at the top of the script) I just want to make sure you're using the script from 0.12.1 because that tmp directory that's being created doesn't look right, it should be falling back to the
/rootdir not/tmp@rwcloudridgeworks commented on GitHub (Apr 1, 2022):
#!/usr/bin/env bash
if [ $EUID -ne 0 ]; then
echo "ERROR: Must be run as root"
exit 1
fi
HAS_SYSTEMD=$(ps --no-headers -o comm 1)
if [ "${HAS_SYSTEMD}" != 'systemd' ]; then
echo "This install script only supports systemd"
echo "Please install systemd or manually create the service using your systems's service manager"
exit 1
fi
agentDL='https://agents.tacticalrmm.com/api/v1/linuxagents/?version=2.0.1&arch=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
meshDL='https://xxxxxxxxxxx.co.uk/meshagents?id=IVQGfjjmFS8Xhu1KHQGR1TF4QeC9ELIAyozmb47GcoO9bM7ra05tE5EJ$i$v6pbu&installflags=0&meshinstall=6'
apiURL='https://api.xxxxxxxxxx.co.uk'
token='xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'
clientID='2'
siteID='20'
agentType='server'
proxy=''
agentBinPath='/usr/local/bin'
binName='tacticalagent'
agentBin="${agentBinPath}/${binName}"
agentConf='/etc/tacticalagent'
agentSvcName='tacticalagent.service'
agentSysD="/etc/systemd/system/${agentSvcName}"
meshDir='/opt/tacticalmesh'
meshSystemBin="${meshDir}/meshagent"
meshSvcName='meshagent.service'
meshSysD="/lib/systemd/system/${meshSvcName}"
deb=(ubuntu debian raspbian kali)
rhe=(fedora rocky centos rhel amzn arch opensuse)
set_locale_deb() {
locale-gen "en_US.UTF-8"
localectl set-locale LANG=en_US.UTF-8
. /etc/default/locale
}
set_locale_rhel() {
localedef -c -i en_US -f UTF-8 en_US.UTF-8 > /dev/null 2>&1
localectl set-locale LANG=en_US.UTF-8
. /etc/locale.conf
}
RemoveOldAgent() {
if [ -f "${agentSysD}" ]; then
systemctl disable --now ${agentSvcName}
rm -f ${agentSysD}
systemctl daemon-reload
fi
}
InstallMesh() {
if [ -f /etc/os-release ]; then
distroID=$(. /etc/os-release; echo $ID)
if [[ " ${deb[]} " =~ " ${distroID} " ]]; then
set_locale_deb
elif [[ " ${rhe[]} " =~ " ${distroID} " ]]; then
set_locale_rhel
else
set_locale_rhel
fi
fi
}
RemoveMesh() {
if [ -f "${meshSystemBin}" ]; then
${meshSystemBin} -uninstall
sleep 1
fi
}
Uninstall() {
RemoveMesh
RemoveOldAgent
}
if [ $# -ne 0 ] && [ $1 == 'uninstall' ]; then
Uninstall
exit 0
fi
RemoveOldAgent
echo "Downloading tactical agent..."
wget -q -O ${agentBin} "${agentDL}"
chmod +x ${agentBin}
MESH_NODE_ID=""
if [ $# -ne 0 ] && [ $1 == '--nomesh' ]; then
echo "Skipping mesh install"
else
if [ -f "${meshSystemBin}" ]; then
RemoveMesh
fi
echo "Downloading and installing mesh agent..."
InstallMesh
sleep 2
echo "Getting mesh node id..."
MESH_NODE_ID=$(${agentBin} -m nixmeshnodeid)
fi
if [ ! -d "${agentBinPath}" ]; then
echo "Creating ${agentBinPath}"
mkdir -p ${agentBinPath}
fi
if [ $# -ne 0 ] && [ $1 == '--debug' ]; then
INSTALL_CMD="${agentBin} -m install -api ${apiURL} -client-id ${clientID} -site-id ${siteID} -agent-type ${agentType} -auth ${token} -log debug"
else
INSTALL_CMD="${agentBin} -m install -api ${apiURL} -client-id ${clientID} -site-id ${siteID} -agent-type ${agentType} -auth ${token}"
fi
if [ "${MESH_NODE_ID}" != '' ]; then
INSTALL_CMD+=" -meshnodeid ${MESH_NODE_ID}"
fi
if [ "${proxy}" != '' ]; then
INSTALL_CMD+=" -proxy ${proxy}"
fi
eval ${INSTALL_CMD}
tacticalsvc="$(cat << EOF
[Unit]
Description=Tactical RMM Linux Agent
[Service]
Type=simple
ExecStart=${agentBin} -m svc
User=root
Group=root
Restart=always
RestartSec=5s
LimitNOFILE=1000000
KillMode=process
[Install]
WantedBy=multi-user.target
EOF
)"
echo "${tacticalsvc}" | tee ${agentSysD} > /dev/null
systemctl daemon-reload
systemctl enable --now ${agentSvcName}
@ninjamonkey198206 commented on GitHub (Aug 5, 2022):
Is this still an issue, or could this be closed?
@rwcloudridgeworks commented on GitHub (Aug 23, 2022):
Good morning, all
I the server restarted last night and will not load do a force update and got the below errors
npm ERR! code ENOLOCK
npm ERR! audit This command requires an existing lockfile.
npm ERR! audit Try creating one first with: npm i --package-lock-only
npm ERR! audit Original error: loadVirtual requires existing shrinkwrap file
npm ERR! A complete log of this run can be found in:
npm ERR! /root/.npm/_logs/2022-08-23T11_09_27_491Z-debug-0.log
steve
Kind regards
Stephen Oxley
Managing Director
01132166777Tel: 07793444814
@.***
2 Kerry Hill, Horsforth, Leeds. LS18 4AY
www.ridgeworks.co.uk
Please note - Support requests must be
emailed to: @.**
P Please consider the environment before printing this e-mail.
Ridgeworks DS Ltd accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.Please click to view our terms and conditions or here for our Privacy Policy.
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Registered office: 2 Kerry Hill Horsforth Leeds LS18 4AY
From: dinger1986 @.>
Sent: 30 March 2022 09:57
To: amidaware/tacticalrmm @.>
Cc: Stephen Oxley @.>; Author @.>
Subject: Re: [amidaware/tacticalrmm] Permission Denied (Issue #1015)
devs are very busy at the moment and really a question for them
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Reply to this email directly, view it on GitHubhttps://github.com/amidaware/tacticalrmm/issues/1015#issuecomment-1082808175, or unsubscribehttps://github.com/notifications/unsubscribe-auth/APASS6MGQMQOCUUL7R2JRDLVCQJM5ANCNFSM5RK56IHQ.
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@dinger1986 commented on GitHub (Aug 23, 2022):
This sounds like a different issue.
@rwcloudridgeworks commented on GitHub (Aug 23, 2022):
What do you think the issue is ?
Steve
Kind regards
Stephen Oxley
Managing Director
01132166777Tel: 07793444814
@.***
2 Kerry Hill, Horsforth, Leeds. LS18 4AY
www.ridgeworks.co.uk
Please note - Support requests must be
emailed to: @.**
P Please consider the environment before printing this e-mail.
Ridgeworks DS Ltd accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.Please click to view our terms and conditions or here for our Privacy Policy.
Ridgeworks DS LTD is a company registered in England and Wales under number -11011886 Vat :- GB336645094.
Registered office: 2 Kerry Hill Horsforth Leeds LS18 4AY
From: dinger1986 @.>
Sent: 23 August 2022 12:22
To: amidaware/tacticalrmm @.>
Cc: Stephen Oxley @.>; Mention @.>
Subject: Re: [amidaware/tacticalrmm] Permission Denied (Issue #1015)
This sounds like a different issue.
—
Reply to this email directly, view it on GitHubhttps://github.com/amidaware/tacticalrmm/issues/1015#issuecomment-1223927984, or unsubscribehttps://github.com/notifications/unsubscribe-auth/APASS6PSRPCGBS3A4FE2ZOLV2SX67ANCNFSM5RK56IHQ.
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@silversword411 commented on GitHub (Aug 24, 2022):
This started as a ticket about trying to install linux agent, now it's about trying to update TRMM server?