[GH-ISSUE #2167] Mesh agent cant display the screen on Mac #3288

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opened 2026-03-14 07:02:54 +03:00 by kerem · 4 comments

kerem commented

2026-03-14 07:02:54 +03:00

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Originally created by @lookthereisaMikachu on GitHub (Mar 10, 2025).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/2167

Server Info (please complete the following information):

OS: Debian 12
Browser: brave, firefox
RMM Version (as shown in top left of web UI): 1.0.0

Installation Method:

[ x ] Standard
Standard with --insecure flag at install
Docker

Agent Info (please complete the following information):

Agent version: Darwin 15.3.1 arm64 24.3.0 • Agent v2.9.0
Agent OS: MacOS Sequoia 15.3.1
Macbook Pro Nov. 2024 14 inch M4

Describe the bug
When I go to take control -> connect. It connects successfully, but doesnt display the video. On the Macbooks screen appears a popup that says the Screen is being shared.

To Reproduce
Steps to reproduce the behavior:

grant the Accessibility, Screen Recording Permissions and full disk access for both tactical agent and mesh agent under Security and Privacy.
restart the Meshagent and the Mac
Go to 'Take Control'
Click on 'connect'
See error

Expected behavior
See the Screen of the Mac.

Additional context
Add any other context about the problem here.
Code Signing supporters here

I installed the Agent on a brand New Mac using the Command under "install agent" -> MacOS -> Apple Silicon (M-Series) -> show installation instructions

Originally created by @lookthereisaMikachu on GitHub (Mar 10, 2025). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/2167 **Server Info (please complete the following information):** - OS: Debian 12 - Browser: brave, firefox - RMM Version (as shown in top left of web UI): 1.0.0 **Installation Method:** - [ x ] Standard - [ ] Standard with `--insecure` flag at install - [ ] Docker **Agent Info (please complete the following information):** - Agent version: Darwin 15.3.1 arm64 24.3.0 • Agent v2.9.0 - Agent OS: MacOS Sequoia 15.3.1 - Macbook Pro Nov. 2024 14 inch M4 **Describe the bug** When I go to take control -> connect. It connects successfully, but doesnt display the video. On the Macbooks screen appears a popup that says the Screen is being shared. **To Reproduce** Steps to reproduce the behavior: 1. grant the Accessibility, Screen Recording Permissions and full disk access for both tactical agent and mesh agent under Security and Privacy. 2. restart the Meshagent and the Mac 3. Go to 'Take Control' 4. Click on 'connect' 5. See error **Expected behavior** See the Screen of the Mac. **Additional context** Add any other context about the problem here. Code Signing supporters here I installed the Agent on a brand New Mac using the Command under "install agent" -> MacOS -> Apple Silicon (M-Series) -> show installation instructions

kerem closed this issue

2026-03-14 07:03:00 +03:00

kerem commented

2026-03-14 07:03:05 +03:00

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@dinger1986 commented on GitHub (Mar 10, 2025):

https://github.com/Ylianst/MeshCentral/issues/6402

@dinger1986 commented on GitHub (Mar 10, 2025): https://github.com/Ylianst/MeshCentral/issues/6402

kerem commented

2026-03-14 07:03:11 +03:00

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@amernet commented on GitHub (May 9, 2025):

Same issue for both my Macbook air and Mac Mini.
Darwin 15.4.1

I can connect but Macbook Mini screen is blank, the Macbook air show the video but not responding the mouse/magicpad.

@amernet commented on GitHub (May 9, 2025): Same issue for both my Macbook air and Mac Mini. Darwin 15.4.1 I can connect but Macbook Mini screen is blank, the Macbook air show the video but not responding the mouse/magicpad.

kerem commented

2026-03-14 07:03:16 +03:00

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Owner

@silversword411 commented on GitHub (May 9, 2025):

https://docs.tacticalrmm.com/install_agent/#mac-agent-permissions

@silversword411 commented on GitHub (May 9, 2025): https://docs.tacticalrmm.com/install_agent/#mac-agent-permissions

kerem commented

2026-03-14 07:03:21 +03:00

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Owner

@silversword411 commented on GitHub (Mar 13, 2026):

Functional workaround, closing

@silversword411 commented on GitHub (Mar 13, 2026): Functional workaround, closing