[GH-ISSUE #2161] Probleme with connection between Tactical and Mesh Central #3284

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opened 2026-03-14 07:02:33 +03:00 by kerem · 2 comments

kerem commented

2026-03-14 07:02:33 +03:00

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Originally created by @Abygail007 on GitHub (Mar 6, 2025).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/2161

Server Info (please complete the following information):

OS: Ubuntu 20.04
Browser: chrome & firefox
RMM Version (as shown in top left of web UI): V1.0.0

Installation Method:

Standard

Describe the bug
Hello, I have an issue with the connection between Tactical and Mesh Central.

User synchronization is enabled. When I log in as a local super user in Mesh, I can see that the accounts are created, for example:
user//jmadmin___3 → in Mesh
jmadmin → in TRMM

I can successfully log into Tactical using the username jmadmin,
but I can't log into Mesh—only the local user can access it.

When I use TRMM with the jmadmin account and take remote control or perform other actions, it correctly uses jmadmin via Mesh.

I don't understand why I can't log directly into Mesh. I have assigned the jmadmin user as a full administrator...

Originally created by @Abygail007 on GitHub (Mar 6, 2025). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/2161 **Server Info (please complete the following information):** - OS: Ubuntu 20.04 - Browser: chrome & firefox - RMM Version (as shown in top left of web UI): V1.0.0 **Installation Method:** - Standard **Describe the bug** Hello, I have an issue with the connection between Tactical and Mesh Central. User synchronization is enabled. When I log in as a local super user in Mesh, I can see that the accounts are created, for example: user//jmadmin___3 → in Mesh jmadmin → in TRMM I can successfully log into Tactical using the username jmadmin, but I can't log into Mesh—only the local user can access it. When I use TRMM with the jmadmin account and take remote control or perform other actions, it correctly uses jmadmin via Mesh. I don't understand why I can't log directly into Mesh. I have assigned the jmadmin user as a full administrator...

kerem closed this issue

2026-03-14 07:02:38 +03:00

kerem commented

2026-03-14 07:02:44 +03:00

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@P6g9YHK6 commented on GitHub (Mar 7, 2025):

The accounts aren't the same when you take control you get a token to log into the account on the mesh side
It is a normal behaviour.

If you want to administrate mesh check the doc to create an admin URL login

@P6g9YHK6 commented on GitHub (Mar 7, 2025): The accounts aren't the same when you take control you get a token to log into the account on the mesh side It is a normal behaviour. If you want to administrate mesh check the doc to create an admin URL login

kerem commented

2026-03-14 07:02:49 +03:00

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@wh1te909 commented on GitHub (Mar 7, 2025):

yup exactly what @P6g9YHK6 said. please watch the video if you're still not clear on how it works: https://docs.tacticalrmm.com/mesh_integration/#how-does-it-work

@wh1te909 commented on GitHub (Mar 7, 2025): yup exactly what @P6g9YHK6 said. please watch the video if you're still not clear on how it works: https://docs.tacticalrmm.com/mesh_integration/#how-does-it-work