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[GH-ISSUE #2160] MacOS Agents Failing Tasks They Don't Have #3281
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starred/tacticalrmm#3281
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Originally created by @conlan0 on GitHub (Mar 5, 2025).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/2160
Server Info (please complete the following information):
Installation Method:
--insecureflag at installAgent Info (please complete the following information):
Describe the bug
Right after updating multiple (10+) macos agents were reporting alerts for failed tasks
while they show no tasks assigned
Screenshots
Automation Policy Settings:
Failed Alert Image
Agent Task Tab
Additional Info:
The automation policy is enforced at the client level for all workstations.
@wh1te909 commented on GitHub (Mar 5, 2025):
haven't been able to reproduce based on the screenshots provided, but might be because it was an existing task. can you try disabling the policy and then re-enabling it, so the tasks are recreated and then see if same problem?
@conlan0 commented on GitHub (Mar 5, 2025):
i have disabled the policy and confirmed there were no checks or tasks listed on the agent but when the policy was recreated and I ran the task from the automation manager the same error alert was created for the agents
@conlan0 commented on GitHub (Mar 5, 2025):
@wh1te909 Here is the debug entry from the agent when i run the task from automation manager
============================================================================== 2025/03/05 16:21:35.761164 DEBUG RESTY ============================================================================== ~~~ REQUEST ~~~ GET /api/v3/19/REDACTED/taskrunner/ HTTP/1.1 HOST : api.REDACTED.com HEADERS: Accept: application/json Authorization: Token REDACTED Content-Type: application/json User-Agent: go-resty/2.13.1 (https://github.com/go-resty/resty) BODY : ***** NO CONTENT ***** ------------------------------------------------------------------------------ ~~~ RESPONSE ~~~ STATUS : 200 OK PROTO : HTTP/1.1 RECEIVED AT : 2025-03-05T16:21:35.761088-05:00 TIME DURATION: 27.968898ms HEADERS : Allow: GET, PATCH, HEAD, OPTIONS Content-Length: 161 Content-Type: application/json Date: Wed, 05 Mar 2025 21:21:35 GMT Server: nginx Vary: origin X-Content-Type-Options: nosniff BODY : { "id": 19, "continue_on_error": true, "enabled": true, "task_actions": [ { "type": "cmd", "command": "dism /online /cleanup-image /checkhealth", "shell": "cmd", "timeout": 30 } ] } ============================================================================== 2025/03/05 16:21:35.896811 DEBUG RESTY ============================================================================== ~~~ REQUEST ~~~ PATCH /api/v3/19/REDACTED/taskrunner/ HTTP/1.1 HOST : api.REDACTED.com HEADERS: Accept: application/json Authorization: Token REDACTED Content-Type: application/json User-Agent: go-resty/2.13.1 (https://github.com/go-resty/resty) BODY : { "stdout": "", "stderr": "", "retcode": -1, "execution_time": 0.000315133 } ------------------------------------------------------------------------------ ~~~ RESPONSE ~~~ STATUS : 200 OK PROTO : HTTP/1.1 RECEIVED AT : 2025-03-05T16:21:35.896726-05:00 TIME DURATION: 135.059012ms HEADERS : Allow: GET, PATCH, HEAD, OPTIONS Content-Length: 4 Content-Type: application/json Date: Wed, 05 Mar 2025 21:21:35 GMT Server: nginx Vary: origin X-Content-Type-Options: nosniff BODY : "ok" ==============================================================================