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[GH-ISSUE #487] Existing MeshCentral server utilizing custom branding/custom MeshAgent.exe file path #303

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opened 2026-03-02 02:15:16 +03:00 by kerem · 6 comments

kerem commented

2026-03-02 02:15:16 +03:00

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Originally created by @PathfinderNetworks on GitHub (May 9, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/487

Originally assigned to: @wh1te909 on GitHub.

Server Info (please complete the following information):

OS: Debian
Browser: Chrome
RMM Version (as shown in top left of web UI): 0.6.8

Installation Method:

[x ] Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): No idea- can't get that far
Agent OS: Windows 10 Pro

Describe the bug
We are a long time MeshCentral user with our own existing MeshCentral server containing hundreds of devices. We are trying to do a trial run of TactialRMM connected to our existing MeshCentral server. We are able to connect TacticalRMM to the existing MeshCentral server without issue. However, the TacticalRMM agent install fails (or rather never progresses) due to it not being able to locate the MeshCentral agent on the device. Our existing MeshCentral server is configured with custom branding and the MeshCentral agent uses a non-standard install path (C:\Program Files\Pathfinder Networks\Mesh Agent). Because the TacticalRMM agent installer ONLY looks for the MeshAgent at C:\Program Files\Mesh Agent\ it never progresses past the MeshCentral agent installer due to it not be able to locate the MeshAgent.exe file. The installer continuously throws the message 'level=error msg="exec: "C:\\Program Files\\Mesh Agent\\MeshAgent.exe": file does not exit:'

To Reproduce
Steps to reproduce the behavior:
Configure TacticalRMM to utilize an existing MeshCentral server installation that uses custom branding/custom MeshAgent installer location.

Expected behavior
The TacticalRMM agent should be able to be configured to look for the MeshAgent.exe in a non-standard folder. Such as entering the file path info in the same Global Settings tab along with the MeshCentral username, Mesh Site, and Mesh Token.

Screenshots

Additional context
Add any other context about the problem here.

Originally created by @PathfinderNetworks on GitHub (May 9, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/487 Originally assigned to: @wh1te909 on GitHub. **Server Info (please complete the following information):** - OS: Debian - Browser: Chrome - RMM Version (as shown in top left of web UI): 0.6.8 **Installation Method:** - [x ] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): No idea- can't get that far - Agent OS: Windows 10 Pro **Describe the bug** We are a long time MeshCentral user with our own existing MeshCentral server containing hundreds of devices. We are trying to do a trial run of TactialRMM connected to our existing MeshCentral server. We are able to connect TacticalRMM to the existing MeshCentral server without issue. However, the TacticalRMM agent install fails (or rather never progresses) due to it not being able to locate the MeshCentral agent on the device. Our existing MeshCentral server is configured with custom branding and the MeshCentral agent uses a non-standard install path (C:\Program Files\Pathfinder Networks\Mesh Agent\). Because the TacticalRMM agent installer ONLY looks for the MeshAgent at C:\Program Files\Mesh Agent\ it never progresses past the MeshCentral agent installer due to it not be able to locate the MeshAgent.exe file. The installer continuously throws the message 'level=error msg="exec: \"C:\\\\Program Files\\\\Mesh Agent\\\\MeshAgent.exe\": file does not exit:' **To Reproduce** Steps to reproduce the behavior: Configure TacticalRMM to utilize an existing MeshCentral server installation that uses custom branding/custom MeshAgent installer location. **Expected behavior** The TacticalRMM agent should be able to be configured to look for the MeshAgent.exe in a non-standard folder. Such as entering the file path info in the same Global Settings tab along with the MeshCentral username, Mesh Site, and Mesh Token. **Screenshots** ![error](https://user-images.githubusercontent.com/48607498/117590949-ddd7f980-b0ff-11eb-9ef0-57bb3f0971e2.JPG) **Additional context** Add any other context about the problem here.

kerem

2026-03-02 02:15:16 +03:00

closed this issue
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kerem commented

2026-03-02 02:15:17 +03:00

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@wh1te909 commented on GitHub (May 10, 2021):

i'll add an optional installer flag to the agent for this

atm you can pass -local-mesh="C:\path\to\meshagent.exe" but this is just to avoid the installer downloading the mesh agent from the rmm (the one you uploaded during install). it's still hardcoded to look in program files\mesh agent after the initial install.

if you want to use your own meshcentral instance and not the one tactical installs then you'll need to create a mesh user that has access to all agents and device groups

@wh1te909 commented on GitHub (May 10, 2021): i'll add an optional installer flag to the agent for this atm you can pass `-local-mesh="C:\path\to\meshagent.exe"` but this is just to avoid the installer downloading the mesh agent from the rmm (the one you uploaded during install). it's still hardcoded to look in `program files\mesh agent` after the initial install. if you want to use your own meshcentral instance and not the one tactical installs then you'll need to create a mesh user that has access to all agents and device groups

kerem commented

2026-03-02 02:15:17 +03:00

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@wh1te909 commented on GitHub (May 12, 2021):

Added, please update to rmm v0.6.9 and generate a new exe (agent v1.5.6)

you can pass the directory containing MeshAgent.exe to the installer e.g. rmm-trmm-client-site-server.exe -meshdir "C:\Program Files\Your Company Name\Mesh Agent"

see https://wh1te909.github.io/tacticalrmm/install_agent/#optional-installer-args for all optional installer args

@wh1te909 commented on GitHub (May 12, 2021): Added, please update to rmm v0.6.9 and generate a new exe (agent v1.5.6) you can pass the directory containing `MeshAgent.exe` to the installer e.g. `rmm-trmm-client-site-server.exe -meshdir "C:\Program Files\Your Company Name\Mesh Agent"` see https://wh1te909.github.io/tacticalrmm/install_agent/#optional-installer-args for all optional installer args

kerem commented

2026-03-02 02:15:17 +03:00

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@PathfinderNetworks commented on GitHub (May 12, 2021):

Thank you, I will give this a try. I appreciate the quick response!

@PathfinderNetworks commented on GitHub (May 12, 2021): Thank you, I will give this a try. I appreciate the quick response!

kerem commented

2026-03-02 02:15:17 +03:00

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@PathfinderNetworks commented on GitHub (May 13, 2021):

I tested this update this evening. Works perfectly. Thank you.

@PathfinderNetworks commented on GitHub (May 13, 2021): I tested this update this evening. Works perfectly. Thank you.

kerem commented

2026-03-02 02:15:17 +03:00

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@ioscanner commented on GitHub (Apr 16, 2023):

see https://wh1te909.github.io/tacticalrmm/install_agent/#optional-installer-args for all optional installer args

This path doesn't work.

@ioscanner commented on GitHub (Apr 16, 2023): > see https://wh1te909.github.io/tacticalrmm/install_agent/#optional-installer-args for all optional installer args This path doesn't work.

kerem commented

2026-03-02 02:15:18 +03:00

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Owner

@dinger1986 commented on GitHub (Apr 16, 2023):

URL is now https://docs.tacticalrmm.com/install_agent/#optional-installer-args

@dinger1986 commented on GitHub (Apr 16, 2023): URL is now https://docs.tacticalrmm.com/install_agent/#optional-installer-args

kerem referenced this issue

2026-03-14 02:43:30 +03:00

[GH-ISSUE #303] duplicate client machines #2139