[GH-ISSUE #1736] RMM webinterface tree status icon is not updating #3025

New issue

Closed

opened 2026-03-14 06:16:56 +03:00 by kerem · 2 comments

kerem commented

2026-03-14 06:16:56 +03:00

Owner

Originally created by @styx-tdo on GitHub (Jan 15, 2024).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1736

Server Info (please complete the following information):

OS: Debian 12
Browser: Firefox, Chrome, Chromium
RMM Version (as shown in top left of web UI): 0.17.3

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): N/A
Agent OS: [e.g. Win 10 v2004, Server 2012 R2] N/A

Describe the bug
The web interface shows red in the tree, even if the status of all machines is green. It seems the icon is not updating anymore.
I did clear the cache etc, but to no avail.

To Reproduce
unure

Expected behavior
Status in the tree should reflect machine status

Screenshots

Originally created by @styx-tdo on GitHub (Jan 15, 2024). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1736 **Server Info (please complete the following information):** - OS: Debian 12 - Browser: Firefox, Chrome, Chromium - RMM Version (as shown in top left of web UI): 0.17.3 **Installation Method:** - [x] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): N/A - Agent OS: [e.g. Win 10 v2004, Server 2012 R2] N/A **Describe the bug** The web interface shows red in the tree, even if the status of all machines is green. It seems the icon is not updating anymore. I did clear the cache etc, but to no avail. **To Reproduce** unure **Expected behavior** Status in the tree should reflect machine status **Screenshots** ![trmm-status](https://github.com/amidaware/tacticalrmm/assets/295566/111433ee-114c-4c3c-9d9b-dd500794dfb6)

kerem closed this issue

2026-03-14 06:17:01 +03:00

kerem commented

2026-03-14 06:17:07 +03:00

Author

Owner

@wh1te909 commented on GitHub (Jan 22, 2024):

closing as this was due to celery/celerybeat not running

@wh1te909 commented on GitHub (Jan 22, 2024): closing as this was due to celery/celerybeat not running

kerem commented

2026-03-14 06:17:12 +03:00

Author

Owner

@Trapulo commented on GitHub (Mar 28, 2025):

I have same problem: I solved some checks on agent workstations, that now are all "green" but still client and site in tree remains "red". My celery is running well and logging. eg:

2025-03-28 10:51:00,002: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner)
[2025-03-28 10:51:00,007: INFO/MainProcess] Scheduler: Sending due task cache-db-fields-task (core.tasks.cache_db_fields_task)
[2025-03-28 10:51:06,514: INFO/MainProcess] Scheduler: Sending due task resolve-alerts-task (core.tasks.resolve_alerts_task)
[2025-03-28 10:52:00,003: INFO/MainProcess] Scheduler: Sending due task sync-mesh-perms-task (core.tasks.sync_mesh_perms_task)
[2025-03-28 10:52:00,013: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner)
[2025-03-28 10:52:00,017: INFO/MainProcess] Scheduler: Sending due task sync-scheduled-tasks (core.tasks.sync_scheduled_tasks)
[2025-03-28 10:52:25,940: INFO/MainProcess] Scheduler: Sending due task resolve-pending-actions (core.tasks.resolve_pending_actions)
[2025-03-28 10:52:26,515: INFO/MainProcess] Scheduler: Sending due task resolve-alerts-task (core.tasks.resolve_alerts_task)
[2025-03-28 10:53:00,002: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner)
[2025-03-28 10:53:16,349: INFO/MainProcess] Scheduler: Sending due task agent-outages-task (agents.tasks.agent_outages_task)

@Trapulo commented on GitHub (Mar 28, 2025): I have same problem: I solved some checks on agent workstations, that now are all "green" but still client and site in tree remains "red". My celery is running well and logging. eg: 2025-03-28 10:51:00,002: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner) [2025-03-28 10:51:00,007: INFO/MainProcess] Scheduler: Sending due task cache-db-fields-task (core.tasks.cache_db_fields_task) [2025-03-28 10:51:06,514: INFO/MainProcess] Scheduler: Sending due task resolve-alerts-task (core.tasks.resolve_alerts_task) [2025-03-28 10:52:00,003: INFO/MainProcess] Scheduler: Sending due task sync-mesh-perms-task (core.tasks.sync_mesh_perms_task) [2025-03-28 10:52:00,013: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner) [2025-03-28 10:52:00,017: INFO/MainProcess] Scheduler: Sending due task sync-scheduled-tasks (core.tasks.sync_scheduled_tasks) [2025-03-28 10:52:25,940: INFO/MainProcess] Scheduler: Sending due task resolve-pending-actions (core.tasks.resolve_pending_actions) [2025-03-28 10:52:26,515: INFO/MainProcess] Scheduler: Sending due task resolve-alerts-task (core.tasks.resolve_alerts_task) [2025-03-28 10:53:00,002: INFO/MainProcess] Scheduler: Sending due task trmm-scheduler (core.tasks.scheduled_task_runner) [2025-03-28 10:53:16,349: INFO/MainProcess] Scheduler: Sending due task agent-outages-task (agents.tasks.agent_outages_task)