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[GH-ISSUE #1710] Feature request : ticketing integration #3011

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opened 2026-03-14 06:14:01 +03:00 by kerem · 6 comments

kerem commented

2026-03-14 06:14:01 +03:00

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Originally created by @Teninx on GitHub (Dec 20, 2023).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1710

Does it possible to had integration with Gestsup?

Originally created by @Teninx on GitHub (Dec 20, 2023). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1710 Does it possible to had integration with Gestsup?

kerem commented

2026-03-14 06:14:07 +03:00

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@compgeniuses commented on GitHub (Jan 24, 2024):

i think the BEst integration would actually be GLPi

And the agents could also integrate with glpi inventory agents.

would be interesting

@compgeniuses commented on GitHub (Jan 24, 2024): i think the BEst integration would actually be [GLPi](https://glpi-project.org/) And the agents could also integrate with glpi inventory agents. would be interesting

kerem commented

2026-03-14 06:14:12 +03:00

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@dinger1986 commented on GitHub (Jan 24, 2024):

yes I have looked at GLPi, also we need them as project to be interested in doing an integration

@dinger1986 commented on GitHub (Jan 24, 2024): yes I have looked at GLPi, also we need them as project to be interested in doing an integration

kerem commented

2026-03-14 06:14:17 +03:00

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@compgeniuses commented on GitHub (Jan 24, 2024):

@dinger1986 that was way too fast a response, interesting.

So let me try to Pork them at their Github Page, but i think an official communication to their contact page would be the best approach. considering its also an opensource project,

PR are also accepted, and they are quite receptive bunch.

@compgeniuses commented on GitHub (Jan 24, 2024): @dinger1986 that was way too fast a response, interesting. So let me try to Pork them at their Github Page, but i think an official communication to their contact page would be the best approach. considering its also an opensource project, PR are also accepted, and they are quite receptive bunch.

kerem commented

2026-03-14 06:14:22 +03:00

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@dinger1986 commented on GitHub (Jan 24, 2024):

see what they say, would be nice to do something with another project but right now, we have so many other features etc we are working on which takes priority from the developers for us but could work on something together.

@dinger1986 commented on GitHub (Jan 24, 2024): see what they say, would be nice to do something with another project but right now, we have so many other features etc we are working on which takes priority from the developers for us but could work on something together.

kerem commented

2026-03-14 06:14:27 +03:00

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@compgeniuses commented on GitHub (Jan 24, 2024):

I have posted on the matter on the USer Echo page here: https://glpi.userecho.com/communities/1/topics/2308-remote-monitering-and-management-integration-tactical-rmm

@compgeniuses commented on GitHub (Jan 24, 2024): I have posted on the matter on the USer Echo page here: https://glpi.userecho.com/communities/1/topics/2308-remote-monitering-and-management-integration-tactical-rmm

kerem commented

2026-03-14 06:14:32 +03:00

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@g-bougard commented on GitHub (Jul 1, 2024):

Hello there,

a glpi-agent integration has been requested there: glpi-project/glpi-agent#700

I started to develop a module but actually it should only work on windows. The module idea is to only recover the AgentId. I would be happy to add linux & MacOS support if people can help explaining how to recover this data on that cases.

In GLPI, we should then be able to create a dedicated link on the relevant asset.

@g-bougard commented on GitHub (Jul 1, 2024): Hello there, a glpi-agent integration has been requested there: glpi-project/glpi-agent#700 I started to develop a module but actually it should only work on windows. The module idea is to only recover the `AgentId`. I would be happy to add linux & MacOS support if people can help explaining how to recover this data on that cases. In GLPI, we should then be able to create a dedicated link on the relevant asset.