[GH-ISSUE #1647] Take control gives 502 gateway error #2971

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opened 2026-03-14 06:08:25 +03:00 by kerem · 0 comments

kerem commented

2026-03-14 06:08:25 +03:00

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Originally created by @Shidougit on GitHub (Oct 12, 2023).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1647

Server Info (please complete the following information):

OS: Debian 10
Browser: chrome
RMM Version (as shown in top left of web UI): 0.16.5

Installation Method:

[x ] Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): 2.5.0
Agent OS: Server 2012 R2

Describe the bug
Since the last update the agent returns a 502 gateway error when trying to take control of the client.

To Reproduce
Steps to reproduce the behavior:

Got to any server.
Right click on a server en select Take Control.
A new windows opens with the 502 error.

Expected behavior
A black screen with two buttons in the top left connect and RDP connect.

Screenshots

Originally created by @Shidougit on GitHub (Oct 12, 2023). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1647 **Server Info (please complete the following information):** - OS: Debian 10 - Browser: chrome - RMM Version (as shown in top left of web UI): 0.16.5 **Installation Method:** - [x ] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): 2.5.0 - Agent OS: Server 2012 R2 **Describe the bug** Since the last update the agent returns a 502 gateway error when trying to take control of the client. **To Reproduce** Steps to reproduce the behavior: 1. Got to any server. 2. Right click on a server en select Take Control. 3. A new windows opens with the 502 error. **Expected behavior** A black screen with two buttons in the top left connect and RDP connect. **Screenshots** <img width="829" alt="image" src="https://github.com/amidaware/tacticalrmm/assets/139108954/31c3e72d-3df3-4f3d-95b2-29c407f414f2">