[GH-ISSUE #1630] Integrated Ticket System #2962

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opened 2026-03-14 06:07:16 +03:00 by kerem · 1 comment

kerem commented

2026-03-14 06:07:16 +03:00

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Originally created by @3eeKeeper on GitHub (Sep 13, 2023).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1630

First I would like to start with thank you for the wonderful product! In the future it would be nice to see a ticket system integrated into the dashboard.

Having the agent provide a tray icon in the taskbar that offers users the option to file a ticket when they right-click or double-click.

Originally created by @3eeKeeper on GitHub (Sep 13, 2023). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1630 First I would like to start with thank you for the wonderful product! In the future it would be nice to see a ticket system integrated into the dashboard. Having the agent provide a tray icon in the taskbar that offers users the option to file a ticket when they right-click or double-click.

kerem closed this issue

2026-03-14 06:07:22 +03:00

kerem commented

2026-03-14 06:07:28 +03:00

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@silversword411 commented on GitHub (Sep 13, 2023):

Systray is already a feature request. Please search before posting to issues.

Adding an entire ticketing system is out of scope for TRMM.

We're working on an Extension system, that will then allow others to build official connections between other systems and TRMM.

Closing this one

@silversword411 commented on GitHub (Sep 13, 2023): Systray is already a feature request. Please search before posting to issues. Adding an entire ticketing system is out of scope for TRMM. We're working on an Extension system, that will then allow others to build official connections between other systems and TRMM. Closing this one