[GH-ISSUE #1421] Issue with Installation #2835

New issue

Closed

opened 2026-03-14 05:39:15 +03:00 by kerem · 0 comments

kerem commented

2026-03-14 05:39:15 +03:00

Owner

Originally created by @Kieran-staffs-tech on GitHub (Feb 1, 2023).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1421

Server Info (please complete the following information):

OS: Proxmox 7, making use of Containers (This worked on our Dev environment)
Browser: Chrome
RMM Version (as shown in top left of web UI): Can't access it but would be latest version

Installation Method:

Standard
Docker

Agent Info (please complete the following information):
N/A

Describe the bug
Installation error. Worked previously on our development environment however every attempt after to install has resulted in this same error message.

To Reproduce
Steps to reproduce the behavior:
Install an Ubuntu 20.04 container using Proxmox 7
Follow installation docs.

Expected behavior
Installation to complete

Screenshots

ok meshREDACTED
Created symlink /etc/systemd/system/multi-user.target.wants/nats.service → /etc/systemd/system/nats.service.
Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 21, in <module>
    main()
  File "/rmm/api/tacticalrmm/manage.py", line 17, in main
    execute_from_command_line(sys.argv)
  File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 446, in execute_fr                                                                                                                                om_command_line
    utility.execute()
  File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 386, in execute
    settings.INSTALLED_APPS
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__
    self._setup(name)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup
    self._wrapped = Settings(settings_module)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__
    mod = importlib.import_module(self.SETTINGS_MODULE)
  File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 992, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/rmm/api/tacticalrmm/tacticalrmm/__init__.py", line 3, in <module>
    from .celery import app as celery_app
  File "/rmm/api/tacticalrmm/tacticalrmm/celery.py", line 12, in <module>
    app = Celery("tacticalrmm", backend="redis://" + settings.REDIS_HOST, broker="redis://" + settings.REDIS_H                                                                                                                                OST)  # type: ignore
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__
    self._setup(name)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup
    self._wrapped = Settings(settings_module)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__
    mod = importlib.import_module(self.SETTINGS_MODULE)
  File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "/rmm/api/tacticalrmm/tacticalrmm/settings.py", line 78, in <module>
    from .local_settings import *  # noqa
  File "/rmm/api/tacticalrmm/tacticalrmm/local_settings.py", line 28
    MESH_TOKEN_KEY = "Resetting main indexes...
                     ^
SyntaxError: unterminated string literal (detected at line 28)
Traceback (most recent call last):
  File "/rmm/api/tacticalrmm/manage.py", line 21, in <module>
    main()
  File "/rmm/api/tacticalrmm/manage.py", line 17, in main
    execute_from_command_line(sys.argv)
  File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 446, in execute_fr                                                                                                                                om_command_line
    utility.execute()
  File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 386, in execute
    settings.INSTALLED_APPS
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__
    self._setup(name)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup
    self._wrapped = Settings(settings_module)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__
    mod = importlib.import_module(self.SETTINGS_MODULE)
  File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 992, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/rmm/api/tacticalrmm/tacticalrmm/__init__.py", line 3, in <module>
    from .celery import app as celery_app
  File "/rmm/api/tacticalrmm/tacticalrmm/celery.py", line 12, in <module>
    app = Celery("tacticalrmm", backend="redis://" + settings.REDIS_HOST, broker="redis://" + settings.REDIS_H                                                                                                                                OST)  # type: ignore
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__
    self._setup(name)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup
    self._wrapped = Settings(settings_module)
  File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__
    mod = importlib.import_module(self.SETTINGS_MODULE)
  File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "/rmm/api/tacticalrmm/tacticalrmm/settings.py", line 78, in <module>
    from .local_settings import *  # noqa
  File "/rmm/api/tacticalrmm/tacticalrmm/local_settings.py", line 28
    MESH_TOKEN_KEY = "Resetting main indexes...
                     ^
SyntaxError: unterminated string literal (detected at line 28)
Created symlink /etc/systemd/system/multi-user.target.wants/nats-api.service → /etc/systemd/system/nats-api.se                                                                                                                                rvice.

Additional context
No other error messages appeared in the log. User creation went as planned.

Originally created by @Kieran-staffs-tech on GitHub (Feb 1, 2023). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1421 **Server Info (please complete the following information):** - OS: Proxmox 7, making use of Containers (This worked on our Dev environment) - Browser: Chrome - RMM Version (as shown in top left of web UI): Can't access it but would be latest version **Installation Method:** - [X] Standard - [ ] Docker **Agent Info (please complete the following information):** N/A **Describe the bug** Installation error. Worked previously on our development environment however every attempt after to install has resulted in this same error message. **To Reproduce** Steps to reproduce the behavior: Install an Ubuntu 20.04 container using Proxmox 7 Follow installation docs. **Expected behavior** Installation to complete **Screenshots** ```Mesh Central not ready yet... ok meshREDACTED Created symlink /etc/systemd/system/multi-user.target.wants/nats.service → /etc/systemd/system/nats.service. Traceback (most recent call last): File "/rmm/api/tacticalrmm/manage.py", line 21, in <module> main() File "/rmm/api/tacticalrmm/manage.py", line 17, in main execute_from_command_line(sys.argv) File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 446, in execute_fr om_command_line utility.execute() File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 386, in execute settings.INSTALLED_APPS File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__ self._setup(name) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup self._wrapped = Settings(settings_module) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__ mod = importlib.import_module(self.SETTINGS_MODULE) File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "<frozen importlib._bootstrap>", line 1050, in _gcd_import File "<frozen importlib._bootstrap>", line 1027, in _find_and_load File "<frozen importlib._bootstrap>", line 992, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "<frozen importlib._bootstrap>", line 1050, in _gcd_import File "<frozen importlib._bootstrap>", line 1027, in _find_and_load File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 688, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 883, in exec_module File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "/rmm/api/tacticalrmm/tacticalrmm/__init__.py", line 3, in <module> from .celery import app as celery_app File "/rmm/api/tacticalrmm/tacticalrmm/celery.py", line 12, in <module> app = Celery("tacticalrmm", backend="redis://" + settings.REDIS_HOST, broker="redis://" + settings.REDIS_H OST) # type: ignore File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__ self._setup(name) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup self._wrapped = Settings(settings_module) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__ mod = importlib.import_module(self.SETTINGS_MODULE) File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "/rmm/api/tacticalrmm/tacticalrmm/settings.py", line 78, in <module> from .local_settings import * # noqa File "/rmm/api/tacticalrmm/tacticalrmm/local_settings.py", line 28 MESH_TOKEN_KEY = "Resetting main indexes... ^ SyntaxError: unterminated string literal (detected at line 28) Traceback (most recent call last): File "/rmm/api/tacticalrmm/manage.py", line 21, in <module> main() File "/rmm/api/tacticalrmm/manage.py", line 17, in main execute_from_command_line(sys.argv) File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 446, in execute_fr om_command_line utility.execute() File "/rmm/api/env/lib/python3.10/site-packages/django/core/management/__init__.py", line 386, in execute settings.INSTALLED_APPS File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__ self._setup(name) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup self._wrapped = Settings(settings_module) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__ mod = importlib.import_module(self.SETTINGS_MODULE) File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "<frozen importlib._bootstrap>", line 1050, in _gcd_import File "<frozen importlib._bootstrap>", line 1027, in _find_and_load File "<frozen importlib._bootstrap>", line 992, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "<frozen importlib._bootstrap>", line 1050, in _gcd_import File "<frozen importlib._bootstrap>", line 1027, in _find_and_load File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 688, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 883, in exec_module File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed File "/rmm/api/tacticalrmm/tacticalrmm/__init__.py", line 3, in <module> from .celery import app as celery_app File "/rmm/api/tacticalrmm/tacticalrmm/celery.py", line 12, in <module> app = Celery("tacticalrmm", backend="redis://" + settings.REDIS_HOST, broker="redis://" + settings.REDIS_H OST) # type: ignore File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 92, in __getattr__ self._setup(name) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 79, in _setup self._wrapped = Settings(settings_module) File "/rmm/api/env/lib/python3.10/site-packages/django/conf/__init__.py", line 190, in __init__ mod = importlib.import_module(self.SETTINGS_MODULE) File "/usr/local/lib/python3.10/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "/rmm/api/tacticalrmm/tacticalrmm/settings.py", line 78, in <module> from .local_settings import * # noqa File "/rmm/api/tacticalrmm/tacticalrmm/local_settings.py", line 28 MESH_TOKEN_KEY = "Resetting main indexes... ^ SyntaxError: unterminated string literal (detected at line 28) Created symlink /etc/systemd/system/multi-user.target.wants/nats-api.service → /etc/systemd/system/nats-api.se rvice. ``` ![image](https://user-images.githubusercontent.com/123750397/216075341-0fcfcc95-c5ba-419e-8f87-804012ed3a89.png) **Additional context** No other error messages appeared in the log. User creation went as planned.