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[GH-ISSUE #1251] Patch Policy "Ignore" leaving patches as "Missing" ("Do nothing") #2719

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opened 2026-03-14 05:15:16 +03:00 by kerem · 4 comments

kerem commented

2026-03-14 05:15:16 +03:00

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Originally created by @JoachimVeulemans on GitHub (Aug 22, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1251

Server Info (please complete the following information):

OS: Ubuntu 20.04
Browser: chrome
RMM Version (as shown in top left of web UI): v.0.14.6

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): v.2.3.0
Agent OS: Windows 7 Professional

Describe the bug
I have an automation set to this machine. I also have a Patch Policy where all Auto Approval actions are set to "Ignore". In the agent, Patches still show up as missing (or "do nothing") and not as "Ignored". Auto Approval action "Approve" is working.

When I right click on a patch and select Ignore, the patch is correctly displayed.

To Reproduce
Steps to reproduce the behavior:

Add an Automation Policy
Add Patch Policy with all actions set to "Ignore"
Apply automation policy to site
See error that patches are still missing and not ignored

Expected behavior
All the patches on the machine should be installed or ignored.

Originally created by @JoachimVeulemans on GitHub (Aug 22, 2022). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1251 **Server Info (please complete the following information):** - OS: Ubuntu 20.04 - Browser: chrome - RMM Version (as shown in top left of web UI): v.0.14.6 **Installation Method:** - [ ] Standard - [x] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): v.2.3.0 - Agent OS: Windows 7 Professional **Describe the bug** I have an automation set to this machine. I also have a Patch Policy where all Auto Approval actions are set to "Ignore". In the agent, Patches still show up as missing (or "do nothing") and not as "Ignored". Auto Approval action "Approve" is working. ![image](https://user-images.githubusercontent.com/32447944/185918777-37f3ad47-44f8-481d-a4b0-d98c5e5bd1e9.png) When I right click on a patch and select Ignore, the patch is correctly displayed. ![image](https://user-images.githubusercontent.com/32447944/185918825-16bade16-34c2-4ab3-8e71-e286e4105c5c.png) **To Reproduce** Steps to reproduce the behavior: 1. Add an Automation Policy 2. Add Patch Policy with all actions set to "Ignore" 3. Apply automation policy to site 4. See error that patches are still missing and not ignored **Expected behavior** All the patches on the machine should be installed or ignored.

kerem added the

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2026-03-14 05:15:16 +03:00

kerem commented

2026-03-14 05:15:27 +03:00

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@silversword411 commented on GitHub (Aug 22, 2022):

Did you wait 24hrs for policies to apply/calculate....and the agent was online the whole time?

@silversword411 commented on GitHub (Aug 22, 2022): Did you wait 24hrs for policies to apply/calculate....and the agent was online the whole time?

kerem commented

2026-03-14 05:15:32 +03:00

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@JoachimVeulemans commented on GitHub (Aug 22, 2022):

Yes
Schermafbeelding 2022-08-22 om 19 57 44

@JoachimVeulemans commented on GitHub (Aug 22, 2022): Yes <img width="1329" alt="Schermafbeelding 2022-08-22 om 19 57 44" src="https://user-images.githubusercontent.com/32447944/185987875-f0c79378-9537-4206-85a9-7fe18a6edded.png"> <img width="569" alt="Schermafbeelding 2022-08-22 om 20 07 10" src="https://user-images.githubusercontent.com/32447944/185989298-af308149-c500-4caa-a1df-c2a8827f0b4c.png">

kerem commented

2026-03-14 05:15:37 +03:00

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@wh1te909 commented on GitHub (Aug 24, 2022):

confirmed, I am able to reproduce

@wh1te909 commented on GitHub (Aug 24, 2022): confirmed, I am able to reproduce

kerem commented

2026-03-14 05:15:42 +03:00

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@JoachimVeulemans commented on GitHub (Oct 20, 2022):