[GH-ISSUE #1217] Errors After Upgrading to 0.14.2 #2692

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opened 2026-03-14 05:08:07 +03:00 by kerem · 0 comments

kerem commented

2026-03-14 05:08:07 +03:00

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Originally created by @matyonet on GitHub (Jul 19, 2022).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1217

Server Info (please complete the following information):

OS: Ubuntu 20.04
Browser: Chrome
RMM Version (as shown in top left of web UI):0.14.2

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): 2.1.1
Agent OS: Win 10 ltsb - 21h1, server 2012 r2

Describe the bug
I need to preface this with the "I know enough to be dangerous" with Linux so if there are any error logs that I can procure to help I just need a pointer as to the location of the logs. Also this is the first time I have posted anything to GitHub so please let me know if I am doing something incorrectly. It may be important to know that I have 607 agents reporting to RMM.

After upgrading to 0.14.2 using the official upgrade script I have been getting a massive amount of sporadic errors that seem to do with NGINX. If I refresh RMM I will get NGINX error 500 but if I refresh a few more times it will display RMM correctly. If I try to take control of a device sometimes I will get "Backend is offline" or "Unable to connect to websocket, click here to reconnect". If I click reconnect enough times it will allow me to connect through Mesh. Other times I will get a white screen when clicking on Take Control. Other times I will get an NGINX 500 internal server error when clicking on Take Control.

I am seeing a TON of the following error in NGINX error logs:
2022/07/19 15:42:04 [alert] 1040#1040: *41180 socket() failed (24: Too many open files) while connecting to upstream, client:

Also here are the results for ulimits:
-Hn 1048576
-Sn 1024

I know it is a lot of different occurring issues but I would appreciate any help with it.

Screenshots

Originally created by @matyonet on GitHub (Jul 19, 2022). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1217 **Server Info (please complete the following information):** - OS: Ubuntu 20.04 - Browser: Chrome - RMM Version (as shown in top left of web UI):0.14.2 **Installation Method:** - [X] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): 2.1.1 - Agent OS: Win 10 ltsb - 21h1, server 2012 r2 **Describe the bug** I need to preface this with the "I know enough to be dangerous" with Linux so if there are any error logs that I can procure to help I just need a pointer as to the location of the logs. Also this is the first time I have posted anything to GitHub so please let me know if I am doing something incorrectly. It may be important to know that I have 607 agents reporting to RMM. After upgrading to 0.14.2 using the official upgrade script I have been getting a massive amount of sporadic errors that seem to do with NGINX. If I refresh RMM I will get NGINX error 500 but if I refresh a few more times it will display RMM correctly. If I try to take control of a device sometimes I will get "Backend is offline" or "Unable to connect to websocket, click here to reconnect". If I click reconnect enough times it will allow me to connect through Mesh. Other times I will get a white screen when clicking on Take Control. Other times I will get an NGINX 500 internal server error when clicking on Take Control. I am seeing a TON of the following error in NGINX error logs: 2022/07/19 15:42:04 [alert] 1040#1040: *41180 socket() failed (24: Too many open files) while connecting to upstream, client: Also here are the results for ulimits: -Hn 1048576 -Sn 1024 I know it is a lot of different occurring issues but I would appreciate any help with it. **Screenshots** ![image](https://user-images.githubusercontent.com/109609605/179796714-a8914a20-1998-4b39-ba9e-a0f4aca94e14.png) ![image](https://user-images.githubusercontent.com/109609605/179796922-65123132-35dc-4d80-b8e7-0c34142fc233.png) ![image](https://user-images.githubusercontent.com/109609605/179797028-71e80d0f-b86e-4616-9250-401398e76ed7.png) ![image](https://user-images.githubusercontent.com/109609605/179797365-4ef54a6e-0574-4dfd-8aad-1c5110479201.png) ![image](https://user-images.githubusercontent.com/109609605/179799217-e6dfa5e2-8b14-4195-b656-6dacceee06cc.png)