[GH-ISSUE #821] Alert template not cleared when moving agent from Server to Workstation #2462

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opened 2026-03-14 04:07:35 +03:00 by kerem · 2 comments

kerem commented

2026-03-14 04:07:35 +03:00

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Originally created by @meuchels on GitHub (Nov 23, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/821

Originally assigned to: @sadnub on GitHub.

Server Info (please complete the following information):

OS: [Ubuntu 20.04]
Browser: [Brave]
RMM Version (0.10.1):

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version (1.7.0):
Agent OS: [Win 10 v21H1]

Describe the bug
When changing agent from server to workstation the automation policy changes but the alert template from server is not removed.

To Reproduce
Steps to reproduce the behavior:

Go to 'Edit Agent'
Change type to 'workstation'
Wait template application.
See alerts are still sent via original alert policy and cannot be cleared.

Expected behavior
Alert policy from new Automation template should be applied.
If none exist all alerts should be removed.

Additional Info
Work around by clearing the alert template from the automation policy and re-adding it.

Originally created by @meuchels on GitHub (Nov 23, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/821 Originally assigned to: @sadnub on GitHub. **Server Info (please complete the following information):** - OS: [Ubuntu 20.04] - Browser: [Brave] - RMM Version (0.10.1): **Installation Method:** - [X] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (1.7.0): - Agent OS: [Win 10 v21H1] **Describe the bug** When changing agent from server to workstation the automation policy changes but the alert template from server is not removed. **To Reproduce** Steps to reproduce the behavior: 1. Go to 'Edit Agent' 2. Change type to 'workstation' 3. Wait template application. 4. See alerts are still sent via original alert policy and cannot be cleared. **Expected behavior** Alert policy from new Automation template should be applied. If none exist all alerts should be removed. **Additional Info** Work around by clearing the alert template from the automation policy and re-adding it.

kerem

2026-03-14 04:07:35 +03:00

closed this issue
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kerem commented

2026-03-14 04:07:51 +03:00

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@sadnub commented on GitHub (Nov 24, 2021):

This has been fixed and will be in the next release

@sadnub commented on GitHub (Nov 24, 2021): This has been fixed and will be in the next release

kerem commented

2026-03-14 04:07:56 +03:00

Author

Owner

@silversword411 commented on GitHub (Nov 24, 2021):

github.com/wh1te909/tacticalrmm@b8eda37339

@silversword411 commented on GitHub (Nov 24, 2021): https://github.com/wh1te909/tacticalrmm/commit/b8eda37339fafb517c695f2abb441ba0e39a0420