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[GH-ISSUE #611] agent_id empty in table alerts_alert #2334

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opened 2026-03-14 03:36:24 +03:00 by kerem · 6 comments

kerem commented

2026-03-14 03:36:24 +03:00

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Originally created by @Nini81 on GitHub (Jun 30, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/611

Using Tactical RMM v0.7.2
When alert is poping, the field "agent_id" is empty in the "alerts_alert" table, So we're loosing the relation between the alert and the host. There's the hostname in the message, but if 2 clients use the same hostname ...

Originally created by @Nini81 on GitHub (Jun 30, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/611 Using Tactical RMM v0.7.2 When alert is poping, the field "agent_id" is empty in the "alerts_alert" table, So we're loosing the relation between the alert and the host. There's the hostname in the message, but if 2 clients use the same hostname ...

kerem

2026-03-14 03:36:24 +03:00

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kerem commented

2026-03-14 03:36:40 +03:00

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@silversword411 commented on GitHub (Jun 30, 2021):

Can you provide a screenshot with the problem?

@silversword411 commented on GitHub (Jun 30, 2021): Can you provide a screenshot with the problem?

kerem commented

2026-03-14 03:36:45 +03:00

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@Nini81 commented on GitHub (Jun 30, 2021):

https://imgur.com/a/PWh2h0p

here is it

Edit : i just realize there's the assigned_check_id that is related to the checks_check table, which contains the agent_id if needed. So my report is not really a big deal. should have seen that one earlier.

@Nini81 commented on GitHub (Jun 30, 2021): [https://imgur.com/a/PWh2h0p](https://imgur.com/a/PWh2h0p) here is it Edit : i just realize there's the assigned_check_id that is related to the checks_check table, which contains the agent_id if needed. So my report is not really a big deal. should have seen that one earlier.

kerem commented

2026-03-14 03:36:50 +03:00

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@wh1te909 commented on GitHub (Jun 30, 2021):

what exactly is the bug i don't understand

@wh1te909 commented on GitHub (Jun 30, 2021): what exactly is the bug i don't understand

kerem commented

2026-03-14 03:36:55 +03:00

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@Nini81 commented on GitHub (Jul 2, 2021):

i thought taht the "agent_id" should contain the id of the agent that poped the alert, no ?

@Nini81 commented on GitHub (Jul 2, 2021): i thought taht the "agent_id" should contain the id of the agent that poped the alert, no ?

kerem commented

2026-03-14 03:37:00 +03:00

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@silversword411 commented on GitHub (Jul 3, 2021):

That doesn't look like a standard TRMM screen. Are you using a 3rd party tool like grafana to look at the postgres database?

@silversword411 commented on GitHub (Jul 3, 2021): That doesn't look like a standard TRMM screen. Are you using a 3rd party tool like grafana to look at the postgres database?

kerem commented

2026-03-14 03:37:05 +03:00

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@sadnub commented on GitHub (Jul 3, 2021):

If the alert is triggered by a check or task, you need to get the agent through those relationships.

@sadnub commented on GitHub (Jul 3, 2021): If the alert is triggered by a check or task, you need to get the agent through those relationships.