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[GH-ISSUE #594] Network Error #2325

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opened 2026-03-14 03:34:29 +03:00 by kerem · 5 comments

kerem commented

2026-03-14 03:34:29 +03:00

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Originally created by @Kptainflintt on GitHub (Jun 24, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/594

Server Info (please complete the following information):

OS: Debian 10
Browser: Firefox& Chrome
RMM Version (as shown in top left of web UI): No version number shown on top left

Installation Method:

[X ] Standard
Docker

Agent Info (please complete the following information):

Agent version (as shown in the 'Summary' tab of the agent from web UI): Not yet used
Agent OS: [e.g. Win 10 v2004, Server 2012 R2]

Describe the bug
After successful installation, all subdomain is responding but when I connect to rmm one, I've got a "Network error" Message on the top of the window.
All of computer's domain can reach this page (and mesh one), host file on the debian server have been modified witch 127.0.0.1 for each subdomain (GET on URL is OK from command line).

Firewall checked, nothing is blocked (I suspected a problem with 2FA).

To Reproduce
Steps to reproduce the behavior:

Go to 'rmm.whatever.com'
Enter credentials
Clic on login
"Network Error"

Note : unfortunately, I didn't follow the script so I don't know if errors occurs.

Anyway to troubleshoot?

Originally created by @Kptainflintt on GitHub (Jun 24, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/594 **Server Info (please complete the following information):** - OS: Debian 10 - Browser: Firefox& Chrome - RMM Version (as shown in top left of web UI): No version number shown on top left **Installation Method:** - [X ] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI): Not yet used - Agent OS: [e.g. Win 10 v2004, Server 2012 R2] **Describe the bug** After successful installation, all subdomain is responding but when I connect to rmm one, I've got a "Network error" Message on the top of the window. All of computer's domain can reach this page (and mesh one), host file on the debian server have been modified witch 127.0.0.1 for each subdomain (GET on URL is OK from command line). Firewall checked, nothing is blocked (I suspected a problem with 2FA). **To Reproduce** Steps to reproduce the behavior: 1. Go to 'rmm.whatever.com' 2. Enter credentials 3. Clic on login 4. "Network Error" Note : unfortunately, I didn't follow the script so I don't know if errors occurs. Anyway to troubleshoot?

kerem closed this issue

2026-03-14 03:34:35 +03:00

kerem commented

2026-03-14 03:34:40 +03:00

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@silversword411 commented on GitHub (Jun 24, 2021):

If this is a new/clean install, did you save the install log? Were there errors?

Install mt system again, and retry install. Don't modify hosts file

@silversword411 commented on GitHub (Jun 24, 2021): If this is a new/clean install, did you save the install log? Were there errors? Install mt system again, and retry install. Don't modify hosts file

kerem commented

2026-03-14 03:34:45 +03:00

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@wh1te909 commented on GitHub (Jun 24, 2021):

yes please wipe / reinstall and DM me on discord the entire output of the install script

@wh1te909 commented on GitHub (Jun 24, 2021): yes please wipe / reinstall and DM me on discord the entire output of the install script

kerem commented

2026-03-14 03:34:50 +03:00

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@wh1te909 commented on GitHub (Jun 25, 2021):

also paste screenshot of your browser's console tab from dev tools that will show the real "network error"

@wh1te909 commented on GitHub (Jun 25, 2021): also paste screenshot of your browser's console tab from dev tools that will show the real "network error"

kerem commented

2026-03-14 03:34:56 +03:00

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@Kptainflintt commented on GitHub (Jun 25, 2021):

Hi,

I'm just an idiot... Problem found with Firebug. when LOGIN is cliqued, the api URL is not good (.n instead of .net).

In wich config files I can change this (if I can change this of course).

Thank you and sorry

@Kptainflintt commented on GitHub (Jun 25, 2021): Hi, I'm just an idiot... Problem found with Firebug. when LOGIN is cliqued, the api URL is not good (.n instead of .net). In wich config files I can change this (if I can change this of course). Thank you and sorry

kerem commented

2026-03-14 03:35:01 +03:00

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@wh1te909 commented on GitHub (Jun 25, 2021):

there are too many places to change. will be faster to just wipe and reinstall

@wh1te909 commented on GitHub (Jun 25, 2021): there are too many places to change. will be faster to just wipe and reinstall

kerem referenced this issue

2026-03-14 07:14:35 +03:00

[GH-ISSUE #2325] Possibility to have same scripts in different checks #3382