[GH-ISSUE #458] Patches and Windows Update show different status and content #2226

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opened 2026-03-14 03:05:32 +03:00 by kerem · 2 comments

kerem commented

2026-03-14 03:05:32 +03:00

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Originally created by @itsdaveit on GitHub (Apr 30, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/458

Server Info (please complete the following information):

OS: Debian 10
Browser: Chrome
RMM Version v0.6.6.

Installation Method:

Standard
Docker

Agent Info (please complete the following information):

Agent version 1.5.3
Agent OS: Server 2019 Standard

Describe the bug
Windows Updates lists 7 Updates to be installed, but in the Patches view only 2 are pending.
Some of the updates which windows update sees as pendig, are shown as installed in TacticalRMM
Some Updates seen in in Windows are not shown at all in tactical.
I see this behaviour on mutiple clients.

To Reproduce
Steps to reproduce the behavior:

Install Agent
Scan for Patches
Compare to results in Windows Update

Expected behavior
Lists should be in sync

Originally created by @itsdaveit on GitHub (Apr 30, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/458 **Server Info (please complete the following information):** - OS: Debian 10 - Browser: Chrome - RMM Version v0.6.6. **Installation Method:** - [x] Standard - [ ] Docker **Agent Info (please complete the following information):** - Agent version 1.5.3 - Agent OS: Server 2019 Standard **Describe the bug** Windows Updates lists 7 Updates to be installed, but in the Patches view only 2 are pending. Some of the updates which windows update sees as pendig, are shown as installed in TacticalRMM Some Updates seen in in Windows are not shown at all in tactical. I see this behaviour on mutiple clients. **To Reproduce** Steps to reproduce the behavior: 1. Install Agent 2. Scan for Patches 3. Compare to results in Windows Update **Expected behavior** Lists should be in sync ![image](https://user-images.githubusercontent.com/9453135/116753832-05e0a200-aa08-11eb-84fd-4ecc93761aaf.png) ![image](https://user-images.githubusercontent.com/9453135/116753857-13962780-aa08-11eb-93ac-b5a395e177fd.png)

kerem closed this issue

2026-03-14 03:05:37 +03:00

kerem commented

2026-03-14 03:05:43 +03:00

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Owner

@wh1te909 commented on GitHub (May 1, 2021):

Hi, the agent uses the windows update API to manage updates, which is a bit different than what the new windows settings GUI uses so yea they're not always gonna be in sync, not something I have control of that would be up to MS to fix.

I've got some agent updates coming soon to essentially disable auto update and stuff and just use the windows update API and when that happens they're definitely not gonna be in sync. I've seen similar behavior with other rmm's that also use the win update api.

@wh1te909 commented on GitHub (May 1, 2021): Hi, the agent uses the [windows update API](https://docs.microsoft.com/en-us/windows/win32/wua_sdk/portal-client) to manage updates, which is a bit different than what the new windows settings GUI uses so yea they're not always gonna be in sync, not something I have control of that would be up to MS to fix. I've got some agent updates coming soon to essentially disable auto update and stuff and just use the windows update API and when that happens they're definitely not gonna be in sync. I've seen similar behavior with other rmm's that also use the win update api.

kerem commented

2026-03-14 03:05:48 +03:00

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Owner

@itsdaveit commented on GitHub (May 1, 2021):

Thanks for your Information. Might be interesting to others also. Keep up the great Work!

@itsdaveit commented on GitHub (May 1, 2021): Thanks for your Information. Might be interesting to others also. Keep up the great Work!

kerem referenced this issue

2026-03-14 07:07:54 +03:00

[GH-ISSUE #2226] [UI Issue] "update agents" still show that it will auto-update the agent when disabled. #3326