[GH-ISSUE #349] Bad Credential after completing Dockerized new install with default and/or custom creds #220

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opened 2026-03-02 02:14:36 +03:00 by kerem · 3 comments

kerem commented

2026-03-02 02:14:36 +03:00

Owner

Originally created by @wiicode on GitHub (Mar 29, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/349

Server Info (please complete the following information):

OS: Docker on Ubuntu 20.04
Browser: Chrome
RMM Version: unable to login to verify

Installation Method:

Docker

Describe the bug
Followed installation process for Docker. Attempted with only necessary mods to .env and extended ones. Necessary mods were just certs and DNS. Extended mods were all new user names and passwords.

To Reproduce
Steps to reproduce the behavior:

Follow documented procedure

Expected behavior
I expected to be able to access login page and login with tactical/tactical or using my custom creds.
However, both threw "Bad Credentials"

Additional context
My install is scripted via https://github.com/wiicode/automation-scripts/blob/main/tacticalrmm/install_tacticalRMM_on_AWS_Ubuntu_20.sh

Originally created by @wiicode on GitHub (Mar 29, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/349 **Server Info (please complete the following information):** - OS: Docker on Ubuntu 20.04 - Browser: Chrome - RMM Version: unable to login to verify **Installation Method:** - [X] Docker **Describe the bug** Followed installation process for Docker. Attempted with only necessary mods to .env and extended ones. Necessary mods were just certs and DNS. Extended mods were all new user names and passwords. **To Reproduce** Steps to reproduce the behavior: 1. Follow documented procedure **Expected behavior** I expected to be able to access login page and login with tactical/tactical or using my custom creds. However, both threw "Bad Credentials" **Additional context** My install is scripted via https://github.com/wiicode/automation-scripts/blob/main/tacticalrmm/install_tacticalRMM_on_AWS_Ubuntu_20.sh

kerem closed this issue

2026-03-02 02:14:36 +03:00

kerem commented

2026-03-02 02:14:37 +03:00

Author

Owner

@wh1te909 commented on GitHub (Mar 29, 2021):

Hi please see this https://wh1te909.github.io/tacticalrmm/troubleshooting/#bad-credentials-error-when-trying-to-login-to-the-web-ui check your dns and port forwarding

I'll test your install script tmrw on AWS to see if can reproduce

@wh1te909 commented on GitHub (Mar 29, 2021): Hi please see this https://wh1te909.github.io/tacticalrmm/troubleshooting/#bad-credentials-error-when-trying-to-login-to-the-web-ui check your dns and port forwarding I'll test your install script tmrw on AWS to see if can reproduce

kerem commented

2026-03-02 02:14:37 +03:00

Author

Owner

@wiicode commented on GitHub (Mar 29, 2021):

I am sorry, I was being dense. I thought I had resolved the cert issue
earlier, I had not. It's most def a cert issue because I ended up issuing
a cert for my APP_HOST domain only.

On Mon, Mar 29, 2021 at 6:03 AM Dan @.***> wrote:

Hi please see this
https://wh1te909.github.io/tacticalrmm/troubleshooting/#bad-credentials-error-when-trying-to-login-to-the-web-ui
check your dns and port forwarding

I'll test your install script tmrw on AWS to see if can reproduce

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@wiicode commented on GitHub (Mar 29, 2021): I am sorry, I was being dense. I thought I had resolved the cert issue earlier, I had not. It's most def a cert issue because I ended up issuing a cert for my APP_HOST domain only. On Mon, Mar 29, 2021 at 6:03 AM Dan ***@***.***> wrote: > Hi please see this > https://wh1te909.github.io/tacticalrmm/troubleshooting/#bad-credentials-error-when-trying-to-login-to-the-web-ui > check your dns and port forwarding > > I'll test your install script tmrw on AWS to see if can reproduce > > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub > <https://github.com/wh1te909/tacticalrmm/issues/349#issuecomment-809251309>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AB6OEPH3QLGBF64UV5R2R43TGBGARANCNFSM4Z6V6ADQ> > . >

kerem commented

2026-03-02 02:14:37 +03:00

Author

Owner

@dinger1986 commented on GitHub (Apr 11, 2021):

Shall close this as sounds like its working

@dinger1986 commented on GitHub (Apr 11, 2021): Shall close this as sounds like its working

kerem referenced this issue

2026-03-14 02:24:05 +03:00

[GH-ISSUE #220] Feature Request: DNS Response Check #2082