[GH-ISSUE #389] Feature request: View device serial number in the overview tab #2182

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opened 2026-03-14 02:54:28 +03:00 by kerem · 5 comments
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Originally created by @frankemann on GitHub (Apr 12, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/389

Originally assigned to: @wh1te909 on GitHub.

It would be nice to see the serialnumber in the overview tab.
We often need to find the devices serialnumbers to f.ex check the warranty of the device with a quick copy and paste into the manufactures website.

Originally created by @frankemann on GitHub (Apr 12, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/389 Originally assigned to: @wh1te909 on GitHub. It would be nice to see the serialnumber in the overview tab. We often need to find the devices serialnumbers to f.ex check the warranty of the device with a quick copy and paste into the manufactures website.
kerem 2026-03-14 02:54:28 +03:00
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@silversword411 commented on GitHub (Apr 24, 2021):

That data is under Assets | BIOS | SerialNumber
github.com/wh1te909/rmmagent@3b070c3fad/shared/types.go (L558)
it's queried WMI data.

What if there was under TRMM Settings | Global Settings a "Custom data on Summary tab" field.
You could put something like (don't judge, probably completely wrong brackets and structure):
Serial Number: {{ Win32_BIOSEX.SerialNumber:string }}

Where you could populate whatever WMI data you wanted at the bottom of the Summary screen. Then anyone could add whatever they needed/wanted

<!-- gh-comment-id:826079297 --> @silversword411 commented on GitHub (Apr 24, 2021): That data is under Assets | BIOS | SerialNumber https://github.com/wh1te909/rmmagent/blob/3b070c3fadb1ae4dff8f20196fc721d99a760474/shared/types.go#L558 it's queried WMI data. What if there was under TRMM Settings | Global Settings a "Custom data on Summary tab" field. You could put something like (don't judge, probably completely wrong brackets and structure): `Serial Number: {{ Win32_BIOSEX.SerialNumber:string }}` Where you could populate whatever WMI data you wanted at the bottom of the Summary screen. Then anyone could add whatever they needed/wanted
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@wh1te909 commented on GitHub (May 27, 2023):

Done, will be in next release:

hsp8UwhfOQ

<!-- gh-comment-id:1565661214 --> @wh1te909 commented on GitHub (May 27, 2023): Done, will be in next release: ![hsp8UwhfOQ](https://github.com/amidaware/tacticalrmm/assets/7434746/ac0cd6e2-ea02-42de-80b9-5b697fc6cfab)
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@asasin114 commented on GitHub (May 31, 2023):

This is awesome! Will we be able to use this as a script variable like {{agent.serialnumber}} to inject in a custom URL to, say, pull up the Dell support site right to the device like we were able to with a custom field before??

Reference: https://docs.tacticalrmm.com/functions/examples/

<!-- gh-comment-id:1570875788 --> @asasin114 commented on GitHub (May 31, 2023): This is awesome! Will we be able to use this as a script variable like {{agent.serialnumber}} to inject in a custom URL to, say, pull up the Dell support site right to the device like we were able to with a custom field before?? Reference: https://docs.tacticalrmm.com/functions/examples/
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@wh1te909 commented on GitHub (May 31, 2023):

@asasin114 yes, you can use {{agent.serial_number}} github.com/amidaware/tacticalrmm@ae5d0b1d81/api/tacticalrmm/agents/models.py (L412)

<!-- gh-comment-id:1570906405 --> @wh1te909 commented on GitHub (May 31, 2023): @asasin114 yes, you can use `{{agent.serial_number}}` https://github.com/amidaware/tacticalrmm/blob/ae5d0b1d81ed7e7ee1f3ebaafaf8a8ad96c8a49a/api/tacticalrmm/agents/models.py#L412
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@asasin114 commented on GitHub (May 31, 2023):

Awesome, thank you @wh1te909! I just didn't see any updates in the documentation yet (which makes sense). So happy with the continued development of the product! You guys are AWESOME!

<!-- gh-comment-id:1570916283 --> @asasin114 commented on GitHub (May 31, 2023): Awesome, thank you @wh1te909! I just didn't see any updates in the documentation yet (which makes sense). So happy with the continued development of the product! You guys are AWESOME!
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