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[GH-ISSUE #289] Issue: SSL Unsupported protocol #2131
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Originally created by @aftechro on GitHub (Feb 23, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/289
Hi guys,
Trying to set the email for alterts with my smtp details, but when i hit save and test i get this error:
[SSL: UNSUPPORTED_PROTOCOL] unsupported protocol (_ssl.c:1123)
Any suggestion? Running rmm with latest version
Also, i tried to access the Discord chat, but for some reason i cannot get access to it, i think i need an invite, not sure how that will work.
Thank you!
@dinger1986 commented on GitHub (Feb 23, 2021):
What email service are you using?
You should be able join the discord channel without an invite.
Link is in the readme.
@aftechro commented on GitHub (Feb 23, 2021):
When i click on the chat url (https://discord.com/invite/upGTkWp) i get this:
if i click continue, i get this
but i cannot input text, nothing happens when i try to input text in those fileds.
As mail service i
m using the hosting providers one. think is OX mail or something...@dinger1986 commented on GitHub (Feb 24, 2021):
Have you got a discord account setup?
Who is your hosting provider?
@aftechro commented on GitHub (Feb 24, 2021):
i dont have discord account
hosting provider is blacknight.com
@dinger1986 commented on GitHub (Feb 24, 2021):
If you setup an account first then follow the link you will get in fine.
From Black nights website:
Please ensure, when using encryption, that you set the following ports:
SMTP (Outgoing): 25 or 587 as an alternative.
Have you tried both?
Note: Set TLS/STARTTLS as the encryption type and NOT SSL (where available).
@wh1te909 is it SSL only rather than TLS?
@wh1te909 commented on GitHub (Feb 25, 2021):
@dinger1986 rmm uses TLS, not ssl so not sure why black night is not working, their instructions seem exactly the same as gmail or office365 which work fine
@aftechro here's the code that the rmm uses to send emails
github.com/wh1te909/tacticalrmm@126be3827d/api/tacticalrmm/core/models.py (L173)and here is python's smtplib documentation
https://docs.python.org/3/library/smtplib.html
please play around with it and let us know if you can get it working
@aftechro commented on GitHub (Feb 26, 2021):
That`s sorted with the TLS, thanks for your help!