[GH-ISSUE #248] fresh install: Bad credentials #2098

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opened 2026-03-14 02:30:55 +03:00 by kerem · 3 comments

kerem commented

2026-03-14 02:30:55 +03:00

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Originally created by @Servery on GitHub (Jan 17, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/248

I can not initialy login using the credentials set up when installing.

I tried installing on Ubuntu, Debian.
I tried also installing docker verison.
I tried using diffrent complex passwords and unsernames.
I tried copy&pasting username/password and also typing ist in manually.

Is there anything I should try to do?

Originally created by @Servery on GitHub (Jan 17, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/248 I can not initialy login using the credentials set up when installing. ![Firefox_Screenshot_2021-01-17T09-13-54 187Z](https://user-images.githubusercontent.com/3184297/104836771-9ad3eb00-58b0-11eb-98ba-c516839ca817.png) I tried installing on Ubuntu, Debian. I tried also installing docker verison. I tried using diffrent complex passwords and unsernames. I tried copy&pasting username/password and also typing ist in manually. Is there anything I should try to do?

kerem closed this issue

2026-03-14 02:31:01 +03:00

kerem commented

2026-03-14 02:31:07 +03:00

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@dinger1986 commented on GitHub (Jan 17, 2021):

Are you using the linux username and password or the credentials setup during the tactical install?

@dinger1986 commented on GitHub (Jan 17, 2021): Are you using the linux username and password or the credentials setup during the tactical install?

kerem commented

2026-03-14 02:31:12 +03:00

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@wh1te909 commented on GitHub (Jan 17, 2021):

it's probably DNS. open ure browsers dev console and paste a screenshot of the error

@wh1te909 commented on GitHub (Jan 17, 2021): it's probably DNS. open ure browsers dev console and paste a screenshot of the error

kerem commented

2026-03-14 02:31:17 +03:00

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@Servery commented on GitHub (Jan 17, 2021):

sorry...
I've found the issue: the subdomain api.example.com was not pointig to correct IP, so that login on rmm.example.org was not possible. (The browser console error was CORSDidNotSucceed)

@Servery commented on GitHub (Jan 17, 2021): sorry... I've found the issue: the subdomain api.example.com was not pointig to correct IP, so that login on rmm.example.org was not possible. (The browser console error was CORSDidNotSucceed)

kerem referenced this issue

2026-03-14 06:58:35 +03:00

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kerem referenced this issue

2026-03-14 07:16:33 +03:00

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