[GH-ISSUE #62] Bug: Checks Disappear After Adding Task #1973

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opened 2026-03-14 01:54:51 +03:00 by kerem · 4 comments
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Originally created by @bradhawkins85 on GitHub (Aug 21, 2020).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/62

Originally assigned to: @sadnub on GitHub.

I have a policy setup called Default Checks in Automation Manager

which has the basic CPU, Disk, Ping checks set up, when I added and event log check then a task linked to the failure of the check all the checks disappeared as did the task.

Automation Manager

The new check has been applied to one site and is returning data however it has not applied to all sites where the policy is configured, but will show if I re-add the policy to the client/site.

Checks Applied By Policy

I have checked Django administration but can't see anywhere that contains the info for the checks/tasks.

The debug log also only shows the new check being added to some machines but no errors as to why the checks are no longer visible in the interface.

Originally created by @bradhawkins85 on GitHub (Aug 21, 2020). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/62 Originally assigned to: @sadnub on GitHub. I have a policy setup called Default Checks in Automation Manager which has the basic CPU, Disk, Ping checks set up, when I added and event log check then a task linked to the failure of the check all the checks disappeared as did the task. ![Automation Manager](https://user-images.githubusercontent.com/15325110/90885172-756fad80-e3f4-11ea-802b-c3944d542c53.png) The new check has been applied to one site and is returning data however it has not applied to all sites where the policy is configured, but will show if I re-add the policy to the client/site. ![Checks Applied By Policy](https://user-images.githubusercontent.com/15325110/90885176-77d20780-e3f4-11ea-8821-4be2cef807a2.png) I have checked Django administration but can't see anywhere that contains the info for the checks/tasks. The debug log also only shows the new check being added to some machines but no errors as to why the checks are no longer visible in the interface.
kerem 2026-03-14 01:54:51 +03:00
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@bradhawkins85 commented on GitHub (Aug 25, 2020):

It happened again.
I tried the same on another policy because why not and it did the exact same thing.

<!-- gh-comment-id:679513362 --> @bradhawkins85 commented on GitHub (Aug 25, 2020): It happened again. I tried the same on another policy because why not and it did the exact same thing.
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@bradhawkins85 commented on GitHub (Aug 25, 2020):

It looks like the issue is related to a policy being applied somewhere.
I can create a new policy with checks and tasks, then close out and go back in and everything is still there.
If I assign that new policy to a site everything disappears from the automation manager for that policy.
It also only seems to happen when a task is linked to a check in the policy.

<!-- gh-comment-id:679563893 --> @bradhawkins85 commented on GitHub (Aug 25, 2020): It looks like the issue is related to a policy being applied somewhere. I can create a new policy with checks and tasks, then close out and go back in and everything is still there. If I assign that new policy to a site everything disappears from the automation manager for that policy. It also only seems to happen when a task is linked to a check in the policy.
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@wh1te909 commented on GitHub (Aug 26, 2020):

thank you @bradhawkins85 we have found the source of the bug and sadnub is working on a fix

<!-- gh-comment-id:680572607 --> @wh1te909 commented on GitHub (Aug 26, 2020): thank you @bradhawkins85 we have found the source of the bug and sadnub is working on a fix
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@sadnub commented on GitHub (Aug 26, 2020):

@bradhawkins85 This should be fixed now. Let me know if you have any issues.

<!-- gh-comment-id:681115084 --> @sadnub commented on GitHub (Aug 26, 2020): @bradhawkins85 This should be fixed now. Let me know if you have any issues.
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starred/tacticalrmm#1973
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