[GH-ISSUE #50] Brand new install can't login #1961

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opened 2026-03-14 01:50:44 +03:00 by kerem · 8 comments
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Originally created by @kb8zgl on GitHub (Aug 17, 2020).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/50

Excited to try out your project. I have a brand new install, it had some errors during the installation (which I copied down the entire process terminal output). The login comes up, but my username and password fail to work (I put them in lastpass immediately on creating them), so I know I have them accurate.

A bit stuck on where things went wrong, thanks.

Originally created by @kb8zgl on GitHub (Aug 17, 2020). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/50 Excited to try out your project. I have a brand new install, it had some errors during the installation (which I copied down the entire process terminal output). The login comes up, but my username and password fail to work (I put them in lastpass immediately on creating them), so I know I have them accurate. A bit stuck on where things went wrong, thanks.
kerem closed this issue 2026-03-14 01:50:50 +03:00
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@wh1te909 commented on GitHub (Aug 17, 2020):

Hi! Ok can you please post the entire output (make sure to hide anything sensitive) so I can see the errors

<!-- gh-comment-id:675135140 --> @wh1te909 commented on GitHub (Aug 17, 2020): Hi! Ok can you please post the entire output (make sure to hide anything sensitive) so I can see the errors
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@kb8zgl commented on GitHub (Aug 17, 2020):

It looked good until near the end where it was creating the mesh central account. This is just a text file zipped for upload, let me know if you need a different format. Thanks for looking!

<!-- gh-comment-id:675139090 --> @kb8zgl commented on GitHub (Aug 17, 2020): It looked good until near the end where it was creating the mesh central account. This is just a text file zipped for upload, let me know if you need a different format. Thanks for looking!
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@wh1te909 commented on GitHub (Aug 17, 2020):

thanks! you're using an older version of the install script. I've recently updated it to fix that error please download from here and run again (you'll need to wipe the VPS first since install script will only work on fresh install of ubuntu)

https://raw.githubusercontent.com/wh1te909/tacticalrmm/develop/install.sh

<!-- gh-comment-id:675145039 --> @wh1te909 commented on GitHub (Aug 17, 2020): thanks! you're using an older version of the install script. I've recently updated it to fix that error please download from here and run again (you'll need to wipe the VPS first since install script will only work on fresh install of ubuntu) https://raw.githubusercontent.com/wh1te909/tacticalrmm/develop/install.sh
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@kb8zgl commented on GitHub (Aug 17, 2020):

Thanks sorry about that, I had pulled the script last week. I'll get it replaced and try again. I had a snapshot, so minimal concern. Thanks for letting me know.

<!-- gh-comment-id:675145402 --> @kb8zgl commented on GitHub (Aug 17, 2020): Thanks sorry about that, I had pulled the script last week. I'll get it replaced and try again. I had a snapshot, so minimal concern. Thanks for letting me know.
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@wh1te909 commented on GitHub (Aug 17, 2020):

No worries, let me know how it goes

<!-- gh-comment-id:675149336 --> @wh1te909 commented on GitHub (Aug 17, 2020): No worries, let me know how it goes
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@kb8zgl commented on GitHub (Aug 17, 2020):

Install went much better, do I still want to run update.sh after?

<!-- gh-comment-id:675173094 --> @kb8zgl commented on GitHub (Aug 17, 2020): Install went much better, do I still want to run update.sh after?
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@wh1te909 commented on GitHub (Aug 18, 2020):

sweet. no the update script only needs to be run whenever there is a new commit to the develop branch to get new features, so if you just installed, my last push was a few hours ago so you're good.

since I haven't released an "official" version yet the update script is pretty inefficient it just will update to the latest changes whether you need them or not, it will be alot smarter though soon once i work out a versioning system to determine what exactly needs to be updated.

<!-- gh-comment-id:675176563 --> @wh1te909 commented on GitHub (Aug 18, 2020): sweet. no the update script only needs to be run whenever there is a new commit to the develop branch to get new features, so if you just installed, my last push was a few hours ago so you're good. since I haven't released an "official" version yet the update script is pretty inefficient it just will update to the latest changes whether you need them or not, it will be alot smarter though soon once i work out a versioning system to determine what exactly needs to be updated.
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@kb8zgl commented on GitHub (Aug 18, 2020):

Have my first agent up and working, we will give it some testing, thanks!

<!-- gh-comment-id:675518038 --> @kb8zgl commented on GitHub (Aug 18, 2020): Have my first agent up and working, we will give it some testing, thanks!
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