[GH-ISSUE #271] Suspected Bug: 2 Factor QR Code Page #175

New issue

Closed

opened 2026-03-02 02:14:14 +03:00 by kerem · 2 comments

kerem commented

2026-03-02 02:14:14 +03:00

Owner

Originally created by @JerresonJ on GitHub (Feb 9, 2021).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/271

If a new user goes to logon to their account for the first time, they are shown a QR Code/2FA page to get their device setup to generate codes. If they for any reason close or cancel this page. They are stuck without being able to get back to it.

The logon process assumes they have an OTP code and asks for it from this point on. How do you get back to the QR/2FA page?
I can probably delete the account and re-create it to resolve it for now but wanted to report what I found.

Originally created by @JerresonJ on GitHub (Feb 9, 2021). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/271 If a new user goes to logon to their account for the first time, they are shown a QR Code/2FA page to get their device setup to generate codes. If they for any reason close or cancel this page. They are stuck without being able to get back to it. The logon process assumes they have an OTP code and asks for it from this point on. How do you get back to the QR/2FA page? I can probably delete the account and re-create it to resolve it for now but wanted to report what I found.

kerem closed this issue

2026-03-02 02:14:14 +03:00

kerem commented

2026-03-02 02:14:15 +03:00

Author

Owner

@wh1te909 commented on GitHub (Feb 9, 2021):

right click on the user in Settings > User Administration and select "Reset 2 factor auth" and then when they attempt to login again they'll be redirected to the QR code page

@wh1te909 commented on GitHub (Feb 9, 2021): right click on the user in Settings > User Administration and select "Reset 2 factor auth" and then when they attempt to login again they'll be redirected to the QR code page

kerem commented

2026-03-02 02:14:15 +03:00

Author

Owner

@JerresonJ commented on GitHub (Feb 9, 2021):

Wow... I went into "Edit" and saw no options there. I didn't think to "Right-click" the darn thing. I'm a genius sometimes.

@JerresonJ commented on GitHub (Feb 9, 2021): Wow... I went into "Edit" and saw no options there. I didn't think to "Right-click" the darn thing. I'm a genius sometimes.

kerem referenced this issue

2026-03-02 02:23:47 +03:00

[PR #175] [CLOSED] Develop #1554

kerem referenced this issue

2026-03-14 07:23:50 +03:00

[PR #175] [CLOSED] Develop #3504