[GH-ISSUE #222] Feature Request: Allow overdue alert faster than 5mins #137

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opened 2026-03-02 02:13:51 +03:00 by kerem · 3 comments

kerem commented

2026-03-02 02:13:51 +03:00

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Originally created by @dinger1986 on GitHub (Dec 26, 2020).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/222

Originally assigned to: @wh1te909 on GitHub.

I think originally it was 2mins but now its 5, ideally if a server goes off need to know immediately, 5 mins can be a long time during a working day.

Also would be good to change this from 30mins to a lower number globally.

We dont use it on every agent just specific ones which help us keep a better control of customers needs.

Originally created by @dinger1986 on GitHub (Dec 26, 2020). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/222 Originally assigned to: @wh1te909 on GitHub. I think originally it was 2mins but now its 5, ideally if a server goes off need to know immediately, 5 mins can be a long time during a working day. Also would be good to change this from 30mins to a lower number globally. We dont use it on every agent just specific ones which help us keep a better control of customers needs.

kerem

2026-03-02 02:13:51 +03:00

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kerem commented

2026-03-02 02:13:52 +03:00

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@wh1te909 commented on GitHub (Dec 30, 2020):

Sounds good, I was going to change the way the rmm keeps track of agent's online status so this should be easier to do once that's implemented.

If you want to change the overdue alert time globally a quick way to do it is like this (for example 5 minutes):

cd /rmm/api/tacticalrmm/
source ../env/bin/activate
python manage.py shell
from agents.models import Agent
Agent.objects.all().update(overdue_time=5)
exit()

@wh1te909 commented on GitHub (Dec 30, 2020): Sounds good, I was going to change the way the rmm keeps track of agent's online status so this should be easier to do once that's implemented. If you want to change the overdue alert time globally a quick way to do it is like this (for example 5 minutes): ``` cd /rmm/api/tacticalrmm/ source ../env/bin/activate python manage.py shell from agents.models import Agent Agent.objects.all().update(overdue_time=5) exit() ```

kerem commented

2026-03-02 02:13:52 +03:00

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@wh1te909 commented on GitHub (May 4, 2021):

@dinger1986 the minimum offline is now 2 minutes and overdue is 3 minutes, do you need faster than this or is that enough? if need faster i'll need to get creative and rework some stuff

also u prolly already saw this but just in case, added some management commands to bulk edit the offline/overdue time: https://wh1te909.github.io/tacticalrmm/management_cmds/#bulk-update-agent-offlineoverdue-time

@wh1te909 commented on GitHub (May 4, 2021): @dinger1986 the minimum offline is now 2 minutes and overdue is 3 minutes, do you need faster than this or is that enough? if need faster i'll need to get creative and rework some stuff also u prolly already saw this but just in case, added some management commands to bulk edit the offline/overdue time: https://wh1te909.github.io/tacticalrmm/management_cmds/#bulk-update-agent-offlineoverdue-time

kerem commented

2026-03-02 02:13:52 +03:00

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@dinger1986 commented on GitHub (May 4, 2021):

Yes perfect thanks!

Let's close this, sorry had meant to earlier!

@dinger1986 commented on GitHub (May 4, 2021): Yes perfect thanks! Let's close this, sorry had meant to earlier!

kerem referenced this issue

2026-03-14 02:08:33 +03:00

[GH-ISSUE #137] Install script issue #2023