[GH-ISSUE #1742] Automation Manager - Policy - if you enable it after disable it first, the policy does not kick in, have to apply the policy on agents again #1084

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opened 2026-03-02 02:21:03 +03:00 by kerem · 4 comments
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Originally created by @wangshiok on GitHub (Jan 25, 2024).
Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1742

Server Info (please complete the following information):

  • OS: [ Ubuntu 20.04]
  • Browser: [chrome]
  • RMM Version (as shown in top left of web UI): 17.3

Installation Method:

  • Standard

Agent Info (please complete the following information):

  • Agent version (as shown in the 'Summary' tab of the agent from web UI):2.6.1
  • Agent OS: [Server 2012r2/2016/2019]

Describe the bug
got a Automation Manager - Policy to restart server every Monday, and applied the policy to a group of agents. During Christmas/New year, I decided to suspend the policy, so instead of removing the policy from agent, I just disabled the policy from Automation Manager, after the new year break, I enabled the policy in Automation manager, and the policy is not working, you have to remove the policy and apply the policy again on agents.

To Reproduce
Steps to reproduce the behavior:
as ABOVE in Describe the bug

Expected behavior
as ABOVE in Describe the bug

Screenshots
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Originally created by @wangshiok on GitHub (Jan 25, 2024). Original GitHub issue: https://github.com/amidaware/tacticalrmm/issues/1742 **Server Info (please complete the following information):** - OS: [ Ubuntu 20.04] - Browser: [chrome] - RMM Version (as shown in top left of web UI): 17.3 **Installation Method:** - [ ] Standard **Agent Info (please complete the following information):** - Agent version (as shown in the 'Summary' tab of the agent from web UI):2.6.1 - Agent OS: [Server 2012r2/2016/2019] **Describe the bug** got a Automation Manager - Policy to restart server every Monday, and applied the policy to a group of agents. During Christmas/New year, I decided to suspend the policy, so instead of removing the policy from agent, I just disabled the policy from Automation Manager, after the new year break, I enabled the policy in Automation manager, and the policy is not working, you have to remove the policy and apply the policy again on agents. **To Reproduce** Steps to reproduce the behavior: as ABOVE in **Describe the bug** **Expected behavior** as ABOVE in **Describe the bug** **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here.
kerem closed this issue 2026-03-02 02:21:03 +03:00
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@wh1te909 commented on GitHub (Jan 30, 2024):

I am not able to reproduce, seems to be working for me. I've recorded a video, please let me know if you are doing something different and provide exact steps to reproduce or a record a video if you can, thanks.

https://github.com/amidaware/tacticalrmm/assets/7434746/57fe54c1-fc25-4829-8ab0-321e29b0cad8

<!-- gh-comment-id:1916366421 --> @wh1te909 commented on GitHub (Jan 30, 2024): I am not able to reproduce, seems to be working for me. I've recorded a video, please let me know if you are doing something different and provide exact steps to reproduce or a record a video if you can, thanks. https://github.com/amidaware/tacticalrmm/assets/7434746/57fe54c1-fc25-4829-8ab0-321e29b0cad8
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Owner

@wangshiok commented on GitHub (Jan 31, 2024):

thanks, see below screenshots, the task is there but not executing after I
re-enabled the policy after the Christmas/New year break, you can see the
task last run time was 18 -Dec-2023 before Christmas.

image

image

On Tue, 30 Jan 2024 at 20:01, Dan @.***> wrote:

I am not able to reproduce, seems to be working for me. I've recorded a
video, please let me know if you are doing something different and provide
exact steps to reproduce or a record a video if you can, thanks.

https://github.com/amidaware/tacticalrmm/assets/7434746/57fe54c1-fc25-4829-8ab0-321e29b0cad8


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<!-- gh-comment-id:1918328359 --> @wangshiok commented on GitHub (Jan 31, 2024): thanks, see below screenshots, the task is there but not executing after I re-enabled the policy after the Christmas/New year break, you can see the task last run time was 18 -Dec-2023 before Christmas. ![image](https://github.com/amidaware/tacticalrmm/assets/113150961/9dddfde8-e66f-478e-b8f6-0959405311a4) ![image](https://github.com/amidaware/tacticalrmm/assets/113150961/b23de161-2d1e-4645-ac02-a34d8b5c3d9f) On Tue, 30 Jan 2024 at 20:01, Dan ***@***.***> wrote: > I am not able to reproduce, seems to be working for me. I've recorded a > video, please let me know if you are doing something different and provide > exact steps to reproduce or a record a video if you can, thanks. > > > https://github.com/amidaware/tacticalrmm/assets/7434746/57fe54c1-fc25-4829-8ab0-321e29b0cad8 > > — > Reply to this email directly, view it on GitHub > <https://github.com/amidaware/tacticalrmm/issues/1742#issuecomment-1916366421>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/A27IX4L6PGXFJI3G4QQ7P23YRCZIHAVCNFSM6AAAAABCKP7G5SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMJWGM3DMNBSGE> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >
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@wangshiok commented on GitHub (May 15, 2024):

happy to close

<!-- gh-comment-id:2111583042 --> @wangshiok commented on GitHub (May 15, 2024): happy to close
Author
Owner

@wangshiok commented on GitHub (May 15, 2024):

a quick work-around is to make a small change on the policy in automation manager, then you will notice on the related agents > "Will sync on next agent checkin", then it is all good.

<!-- gh-comment-id:2111586995 --> @wangshiok commented on GitHub (May 15, 2024): a quick work-around is to make a small change on the policy in automation manager, then you will notice on the related agents > "Will sync on next agent checkin", then it is all good.
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starred/tacticalrmm#1084
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