[GH-ISSUE #1004] SMS not showing after restore #799

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opened 2026-02-26 01:31:56 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:31:56 +03:00

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Originally created by @Guillaume350 on GitHub (Dec 23, 2019).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1004

Hi everyone,
I have an issue with restoring my SMS, I had to do a factory reset on my phone because of major issues, after a successful restore according to the app (almost 4000 SMS were saved), none of them show up in my SMS app. Any help appreciated.
Regards

Android version : 7.1.2
Phone model / brand : Fairphone 2
SMS Backup+ version installed: 1.5.11
Messaging app: Default SMS android app (5.2.062 Pegasus_RC17_xxhdpi.armeabi-v7a.phone)

Originally created by @Guillaume350 on GitHub (Dec 23, 2019). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/1004 Hi everyone, I have an issue with restoring my SMS, I had to do a factory reset on my phone because of major issues, after a successful restore according to the app (almost 4000 SMS were saved), none of them show up in my SMS app. Any help appreciated. Regards * Android version : 7.1.2 * Phone model / brand : Fairphone 2 * SMS Backup+ version installed: 1.5.11 * Messaging app: Default SMS android app (5.2.062 Pegasus_RC17_xxhdpi.armeabi-v7a.phone)

kerem

2026-02-26 01:31:56 +03:00

closed this issue
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v1.5.11
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kerem commented

2026-02-26 01:31:56 +03:00

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@kurahaupo commented on GitHub (Dec 24, 2019):

Can you confirm that you've sighted the SMSes in your GMail?
Are they still tagged with "SMS" (or with the label configured into SMS Backup+, if you've changed if)?

@kurahaupo commented on GitHub (Dec 24, 2019): Can you confirm that you've sighted the SMSes in your GMail? Are they still tagged with "SMS" (or with the label configured into SMS Backup+, if you've changed if)?

kerem commented

2026-02-26 01:31:56 +03:00

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@Cinnagar commented on GitHub (Dec 24, 2019):

I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up.

I started by going into the Messages app, going to Settings > Chat Features, and turning off the "Enable chat features" (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue).
After that, I went into Android Settings and then the App settings. I found the Messages app in app settings, and I Force Closed the app, then went to storage to Clear Cache and then Clear Data.
Finally, I did a Reboot for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app.

@Cinnagar commented on GitHub (Dec 24, 2019): I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up. 1. I started by going into the Messages app, going to **Settings > Chat Features**, and turning off the **"Enable chat features"** (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue). 2. After that, I went into **Android Settings** and then the **App settings**. I found the **Messages app** in app settings, and I **Force Closed** the app, then went to storage to **Clear Cache** and then **Clear Data**. 3. Finally, I did a **Reboot** for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app.

kerem commented

2026-02-26 01:31:56 +03:00

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Owner

@Guillaume350 commented on GitHub (Dec 25, 2019):

I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up.

I started by going into the Messages app, going to Settings > Chat Features, and turning off the "Enable chat features" (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue).

After that, I went into Android Settings and then the App settings. I found the Messages app in app settings, and I Force Closed the app, then went to storage to Clear Cache and then Clear Data.

Finally, I did a Reboot for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app.

Thanks !, you solved it, I followed your way except step #1 which doesn't apply to my phone (not compatible).
All my SMS are back (tagged as "SMS " to answer the first reply)

@Guillaume350 commented on GitHub (Dec 25, 2019): > I had the same issue this morning. I am also using Pegasus_RC17, but the v8a version, and I was able to fix this to get the messages to show up. > > 1. I started by going into the Messages app, going to **Settings > Chat Features**, and turning off the **"Enable chat features"** (I think this is the new RCS feature that I enabled when setting up my new phone, and might be what is causing this issue). > 2. After that, I went into **Android Settings** and then the **App settings**. I found the **Messages app** in app settings, and I **Force Closed** the app, then went to storage to **Clear Cache** and then **Clear Data**. > 3. Finally, I did a **Reboot** for good measure, and after the reboot, I opened the Messages app, where the app reinitialized and all the messages that I restored started populating the app. Thanks !, you solved it, I followed your way except step #1 which doesn't apply to my phone (not compatible). All my SMS are back (tagged as "SMS " to answer the first reply)