[GH-ISSUE #756] Cannot Restore Messages Due to IO Error #624

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opened 2026-02-26 01:31:08 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:31:08 +03:00

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Originally created by @chanranks on GitHub (May 2, 2017).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/756

I just switched phones and am attempting to restore message on Samsung S6, running stock Marshmallow (6.0.1). with no luck and an error.

SMSB+ set as default messaging app
Backup stored on Gmail account
After pressing Restore, shows "Working" and "Calculating..."
After about 30-40 seconds, shows "Error" and "Error during backup/restore: IO Error"
Pop notification appears "Change messaging app?; Do you want to use Messages instead of SMSB+ as your default messaging app?"
I varied the number of messages to retrieve resulting in the same error.

I've reviewed previous threads and didn't see any solutions on this specific issue. If I missed it please redirect (and forgive) me. Any help would be appreciated.

Originally created by @chanranks on GitHub (May 2, 2017). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/756 I just switched phones and am attempting to restore message on Samsung S6, running stock Marshmallow (6.0.1). with no luck and an error. - SMSB+ set as default messaging app - Backup stored on Gmail account - After pressing Restore, shows "Working" and "Calculating..." - After about 30-40 seconds, shows "Error" and "Error during backup/restore: IO Error" - Pop notification appears "Change messaging app?; Do you want to use Messages instead of SMSB+ as your default messaging app?" - I varied the number of messages to retrieve resulting in the same error. I've reviewed previous threads and didn't see any solutions on this specific issue. If I missed it please redirect (and forgive) me. Any help would be appreciated.

kerem closed this issue

2026-02-26 01:31:08 +03:00

kerem commented

2026-02-26 01:31:08 +03:00

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@parker5635 commented on GitHub (May 30, 2017):

675

@parker5635 commented on GitHub (May 30, 2017): [675](https://github.com/jberkel/sms-backup-plus/issues/675)

kerem commented

2026-02-26 01:31:08 +03:00

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@idealcalvin commented on GitHub (Jun 13, 2017):

I am having the same issue, I did a factory reset and now its shows IO Error when I go to restore, please advice.

@idealcalvin commented on GitHub (Jun 13, 2017): I am having the same issue, I did a factory reset and now its shows IO Error when I go to restore, please advice.

kerem commented

2026-02-26 01:31:08 +03:00

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@jberkel commented on GitHub (Dec 19, 2017):

Duplicate of #675

@jberkel commented on GitHub (Dec 19, 2017): Duplicate of #675