[GH-ISSUE #674] Didn't backup SMS - DELETED them! #575

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opened 2026-02-26 01:31:00 +03:00 by kerem · 3 comments

kerem commented

2026-02-26 01:31:00 +03:00

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Originally created by @aknight121 on GitHub (Sep 4, 2016).
Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/674

I did a back-up because I need my text messages from one individual for court this week. The most important time frame is from May-present. Not only did the app fail to back-up any SMS from this person, but it deleted them all from this contact! I had them all backed up through my Samsung account, but it can't be restored because data is missing. I absolutely have to get these messages back! The only thing I have are the MMS. I don't know what happened or why. I have the Samsung Galaxy S7 edge using the current version of the app. 1.5.10 I believe.

Originally created by @aknight121 on GitHub (Sep 4, 2016). Original GitHub issue: https://github.com/jberkel/sms-backup-plus/issues/674 I did a back-up because I need my text messages from one individual for court this week. The most important time frame is from May-present. Not only did the app fail to back-up any SMS from this person, but it deleted them all from this contact! I had them all backed up through my Samsung account, but it can't be restored because data is missing. I absolutely have to get these messages back! The only thing I have are the MMS. I don't know what happened or why. I have the Samsung Galaxy S7 edge using the current version of the app. 1.5.10 I believe.

kerem

2026-02-26 01:31:00 +03:00

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kerem commented

2026-02-26 01:31:01 +03:00

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@jberkel commented on GitHub (Mar 28, 2018):

The app never deletes anything. Not sure what happened there.

@jberkel commented on GitHub (Mar 28, 2018): The app never deletes anything. Not sure what happened there.

kerem commented

2026-02-26 01:31:01 +03:00

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@aknight121 commented on GitHub (Mar 28, 2018):

This was 1.5yrs ago, so I'm sure the data is long gone by now! I was hoping
to recover some. But I can assure you, it most definitely did delete most
sms messages, and left me primarily with mms.

On Wed, Mar 28, 2018, 3:19 PM Jan Berkel notifications@github.com wrote:

The app never deletes anything. Not sure what happened there.

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You are receiving this because you authored the thread.
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@aknight121 commented on GitHub (Mar 28, 2018): This was 1.5yrs ago, so I'm sure the data is long gone by now! I was hoping to recover some. But I can assure you, it most definitely did delete most sms messages, and left me primarily with mms. On Wed, Mar 28, 2018, 3:19 PM Jan Berkel <notifications@github.com> wrote: > The app never deletes anything. Not sure what happened there. > > — > You are receiving this because you authored the thread. > Reply to this email directly, view it on GitHub > <https://github.com/jberkel/sms-backup-plus/issues/674#issuecomment-377022205>, > or mute the thread > <https://github.com/notifications/unsubscribe-auth/AU-KaXoFYexdett7EIevQCGn4NbEGDreks5ti_A0gaJpZM4J0m4a> > . >

kerem commented

2026-02-26 01:31:01 +03:00

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@jberkel commented on GitHub (Mar 28, 2018):

I'm sorry that you lost data, but I really don't understand how the backup process (which only reads, and never writes) could have deleted your messages. This is the first report of such behaviour.

I'm closing this issue now.

@jberkel commented on GitHub (Mar 28, 2018): I'm sorry that you lost data, but I really don't understand how the backup process (which only reads, and never writes) could have deleted your messages. This is the first report of such behaviour. I'm closing this issue now.