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[GH-ISSUE #524] Newer Version (Since ver. 0.2.0) Won't Open On My System (Windows 10) #114
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Originally created by @wahpedal on GitHub (Aug 22, 2024).
Original GitHub issue: https://github.com/shadps4-emu/shadPS4/issues/524
hello, as the title says I can't run it on my system. it opens until the game directory window, after selecting the games folder it just disappears. and when I try to launch it, only command window opens for a second and then disappears or force close? I don't know.
or do I need a specific library to open newer version Shadps4 ? Thanks.
ver 0.1.0 works like a charm.
https://github.com/user-attachments/assets/9aa5130d-9997-41fc-9258-f02f7507782e
@SolidnyWonsz commented on GitHub (Aug 22, 2024):
Show logs
@wahpedal commented on GitHub (Aug 22, 2024):
I just googled how to see logs on windows, I thought the logs will be inside "ShadPS4\user\log". sorry, my bad.
lmk if this not the logs.
ERROR
INFORMATION A
INFORMATION B
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
I don't think they are asking for windows logs, but program logs.
If you open cmd at the same folder as the executable, and invoke the executable using cmd, the console should stay open even after it crashes, are there any logs in the console?
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
I am not fully sure, but it looks like logs come out when you use the
--helpargument.I made a video showing how you can replicate my screenshot:
https://github.com/user-attachments/assets/866d1fe4-85b5-4ac0-9c4d-33acfa146f08
--
Kinda weird ngl, I'd expect to see a help message with the available program arguments, so that behaviour sounds weird.
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
Ok, the reason I see logs when I have
--helpis because the code assumes that any argument given is a game?So it tries to launch a game with the name
--help?https://github.com/shadps4-emu/shadPS4/blob/main/src/qt_gui/main.cpp#L40-L44
PS: I am the one that marked my messages as outdated, since they didn't bring any value to the issue.
@wahpedal commented on GitHub (Aug 22, 2024):
Yeah, tbh it would makes sense if the logs are from inside the folder. but in my case there are no logs being generated. this really confuses me, without the logs we won't be able to diagnose the problem.
no, it has the same behavior as before (auto close). I tried to run windows in safe mode, still the same.
https://github.com/user-attachments/assets/9158d4da-2d47-4324-9047-e5d3790b8f95
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
That is really really weird, it didn't even try to load a game.
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
Can you redo what you did in the video, but after that run
echo %errorlevel%to get the exit code of shadPS4?@n12y0 commented on GitHub (Aug 22, 2024):
go Windows Event Viewer, Windows Logs -> Application, send the event log
@ArjixWasTaken commented on GitHub (Aug 22, 2024):
I believe they already sent the event logs
https://github.com/shadps4-emu/shadPS4/issues/524#issuecomment-2304382699
@hikikomero commented on GitHub (Aug 22, 2024):
Try moving the shadps4 folder to another drive, fixed it for me. Weird, I know.
@wahpedal commented on GitHub (Aug 23, 2024):
tried it 2 runs just to make sure, it gives me
-1073740791yeah, I've tried this also and still won't launch. it happened to me back then with Unreal Engine, it won't launch when I installed on drive C (windows installed drive).
@ItsMuffins commented on GitHub (Sep 1, 2024):
Yeah, this version won't open for me either. Same issue, it just shuts down before even opening the client
@Sukkunnaa commented on GitHub (Sep 1, 2024):
same problem here, any fixes guys?
@yumlevi commented on GitHub (Sep 7, 2024):
same here, launching from cmd line it just prints Usage: path\shadPS4.exe , installed not on C drive
@Sakmael commented on GitHub (Sep 9, 2024):
same here
@lecosilva commented on GitHub (Sep 9, 2024):
@yumlevi @Sakmael @Sukkunnaa @ItsMuffins @wahpedal It needs to be on the same drive Windows is installed.
@jrgf commented on GitHub (Sep 27, 2024):
Same problem here this is the log seems to be a problem with visual studio 2015 redistributable :
Faulting application name: shadPS4.exe, version: 0.0.0.0, time stamp: 0x66f64d8c
Faulting module name: MSVCP140.dll, version: 14.29.30133.0, time stamp: 0x60ff28cc
Exception code: 0xc0000005
Fault offset: 0x0000000000013020
Faulting process id: 0x0x7090
Faulting application start time: 0x0x1DB10EA25F1442A
Faulting application path: D:\shadps4-win64-qt-2024-09-27-75166ec\shadPS4.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCP140.dll
Report Id: ef4045be-5df0-484b-b07e-920bf6a9b211
Faulting package full name:
Faulting package-relative application ID:
@jrgf commented on GitHub (Sep 27, 2024):
Yes fixed! just reinstall de Visual C++ redistributable 2015-2022 here the links:

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe