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[GH-ISSUE #4628] Strange issue with docker/nginx-proxy manager - pw reset #2951
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Originally created by @plotv on GitHub (Jul 3, 2025).
Original GitHub issue: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/4628
Hi out there.
I need to restore my password for nginx proxy manager.
i have installed that machine about half a year ago.
running on ubuntu on a virtual machine. Everthing is working at hte moment, so NPm is up.
But when i try to connect to the container, there is no running container.
when i run docker ps -a i got that output:
f47b024ec42a jc21/nginx-proxy-manager:latest "/init" 7 hours ago Created nginx-app-1i also installed prortainer now, to see if it can find something.
even after a restart, npm is working. it also shows me ports:
any idea how i can reset my password?
@cb3inco commented on GitHub (Jul 4, 2025):
If you are running 'latest' did you happen to upgrade recently? There is issues with the current release. See: https://github.com/NginxProxyManager/nginx-proxy-manager/issues/4606
have you not tried https://github.com/NginxProxyManager/nginx-proxy-manager/discussions/1634 or https://github.com/NginxProxyManager/nginx-proxy-manager/issues/230#issuecomment-859944477
@plotv commented on GitHub (Jul 4, 2025):
My version is 2.12.2 and i can reach the login interface. I have tried both. But my problem is, that it seems, that i don't have a running container. Was there any other installation method before?
Thanks for your help.
Thomas
@cb3inco commented on GitHub (Jul 5, 2025):
I'm new to NPM, but it appears to only be docker based. What are the results if you run:
docker psDo you see a nginx proxy manager container?
@xiaoxing1748 commented on GitHub (Jul 8, 2025):
try
docker logs nginx-app-1and check what happend@plotv commented on GitHub (Jul 10, 2025):
hey xiaoxing1748, thanks for your comment.
nothing happens. i can't unterstand.
@plotv commented on GitHub (Jul 10, 2025):
no output with docker ps and a "created" output with docker ps -a
@xiaoxing1748 commented on GitHub (Jul 10, 2025):
It looks like you only created the Docker container but didn’t run it. You should execute
docker run nginx-app-1to start it.I can share the command I use to run the container:
docker run -d \ --name nginx-proxy-manager \ -p 80:80 \ -p 443:443 \ -p 81:81 \ -v /data/config/nginx-proxy-manager/data:/data \ -v /data/config/nginx-proxy-manager/letsencrypt:/etc/letsencrypt \ --restart unless-stopped \ jc21/nginx-proxy-manager:2.12.3@plotv commented on GitHub (Jul 10, 2025):
yes, i know. it looks like. but it is running, i can reach it and it is working. i just can not log in. and i can not reset my password
@xiaoxing1748 commented on GitHub (Jul 10, 2025):
if you sure the container is running and you can reach this container(by
docker exec -it nginx-app-1 bash), maybe try #1634@plotv commented on GitHub (Jul 10, 2025):
the container itself is not running. its status is created.
but the nginx proxy manager is runnin. i can access it on :81, :80.
but i can not access the docker. even if a check the ports it tells me open ports from nginx on a docker machine.
@plotv commented on GitHub (Jul 10, 2025):
but nevermind. i created a new vm and installed it again. a lot of configuration left to do. but i am on vacation the next to weeks.
thanks for the help.
Thomas