[GH-ISSUE #1750] can't receive emails #1380

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opened 2026-02-27 11:16:48 +03:00 by kerem · 4 comments

kerem commented

2026-02-27 11:16:48 +03:00

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Originally created by @fusenn on GitHub (Jun 24, 2019).
Original GitHub issue: https://github.com/modoboa/modoboa/issues/1750

Impacted versions

Modoboa: 1.13.1
installer used: Yes
Webserver: Nginx

Steps to reproduce

Used installer and set up as usual. I'm at a loss. All steps taken.

Current behavior

can send emails no problem, just can't receive them and the strange thing is there is no reject messages in the logs. I have checked all dns settings and everything is correct.

Expected behavior

sending emails from modoboa install

I really am at a loss to this and it is probably something simple. I've done this before and never had this issue. All solutions i've found so far have not worked. All ports are 100% open.

Originally created by @fusenn on GitHub (Jun 24, 2019). Original GitHub issue: https://github.com/modoboa/modoboa/issues/1750 # Impacted versions * Modoboa: 1.13.1 * installer used: Yes * Webserver: Nginx # Steps to reproduce Used installer and set up as usual. I'm at a loss. All steps taken. # Current behavior can send emails no problem, just can't receive them and the strange thing is there is no reject messages in the logs. I have checked all dns settings and everything is correct. # Expected behavior sending emails from modoboa install I really am at a loss to this and it is probably something simple. I've done this before and never had this issue. All solutions i've found so far have not worked. All ports are 100% open.

kerem closed this issue

2026-02-27 11:16:48 +03:00

kerem commented

2026-02-27 11:16:49 +03:00

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@tonioo commented on GitHub (Jun 25, 2019):

@fusenn Have you checked your DNS setup is complete?

@tonioo commented on GitHub (Jun 25, 2019): @fusenn Have you checked your DNS setup is complete?

kerem commented

2026-02-27 11:16:49 +03:00

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@fusenn commented on GitHub (Jun 25, 2019):

Yes dns is set up as mentioned above. The only thing i can think of is port 25 being blocked by isp

@fusenn commented on GitHub (Jun 25, 2019): Yes dns is set up as mentioned above. The only thing i can think of is port 25 being blocked by isp

kerem commented

2026-02-27 11:16:49 +03:00

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@tonioo commented on GitHub (Jun 26, 2019):

@fusenn Indeed, it's a possibility.

@tonioo commented on GitHub (Jun 26, 2019): @fusenn Indeed, it's a possibility.

kerem commented

2026-02-27 11:16:49 +03:00

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@aaronesteban1 commented on GitHub (Oct 29, 2020):

Was this issue ever resolved? After installing Mautic over Modoboa, my Modoboa no longer receives email. It's still able to send, but not receive. I know that my DNS records are properly configured. I've tried to restart postfix, amavis, clam, SpamAssassin, and others, but it still won't receive messages. Any idea what could be causing this?

@aaronesteban1 commented on GitHub (Oct 29, 2020): Was this issue ever resolved? After installing Mautic over Modoboa, my Modoboa no longer receives email. It's still able to send, but not receive. I know that my DNS records are properly configured. I've tried to restart postfix, amavis, clam, SpamAssassin, and others, but it still won't receive messages. Any idea what could be causing this?

kerem referenced this issue

2026-02-27 12:09:54 +03:00

[PR #1381] [MERGED] fix: do not save the domain if not necessary. #2215