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[GH-ISSUE #32] HEIC thumbnails & preview photos #8

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opened 2026-03-12 18:56:13 +03:00 by kerem · 8 comments
kerem commented 2026-03-12 18:56:13 +03:00
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Originally created by @visysis on GitHub (Nov 5, 2024).
Original GitHub issue: https://github.com/007revad/Video_Station_for_DSM_722/issues/32

Hi!

After installing this script, the HEIC photos preview did not work. I re-indexed all photos in the Synology Photos app, but it did not help. BTW, VideoStaion works fine. Any ideas?

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Originally created by @visysis on GitHub (Nov 5, 2024). Original GitHub issue: https://github.com/007revad/Video_Station_for_DSM_722/issues/32 Hi! After installing this script, the HEIC photos preview did not work. I re-indexed all photos in the Synology Photos app, but it did not help. BTW, VideoStaion works fine. Any ideas? <img width="1144" alt="1" src="https://github.com/user-attachments/assets/f7c0ebbf-ff82-4b85-9d8b-ca54b8932a03"> <img width="683" alt="2" src="https://github.com/user-attachments/assets/b9223acc-e87e-4356-bfbb-4160c336c608"> <img width="1696" alt="3" src="https://github.com/user-attachments/assets/1ee69d1e-23cc-4a3a-a798-19e47e3c8b0e"> <img width="626" alt="4" src="https://github.com/user-attachments/assets/36cf7032-9717-4a37-90b6-f91f2ba38509">
kerem closed this issue 2026-03-12 18:56:19 +03:00
kerem commented 2026-03-12 18:56:25 +03:00
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@007revad commented on GitHub (Nov 5, 2024):

Try enabling then disabling Shared Space.

If Shared Space is already enabled try disabling then enabling Shared Space.

<!-- gh-comment-id:2458252946 --> @007revad commented on GitHub (Nov 5, 2024): Try enabling then disabling Shared Space. If Shared Space is already enabled try disabling then enabling Shared Space.
kerem commented 2026-03-12 18:56:30 +03:00
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@visysis commented on GitHub (Nov 6, 2024):

Turned it off, turned it on, re-indexed photos, didn't help.

5 6 7 8 9
<!-- gh-comment-id:2459977599 --> @visysis commented on GitHub (Nov 6, 2024): Turned it off, turned it on, re-indexed photos, didn't help. <img width="628" alt="5" src="https://github.com/user-attachments/assets/73280d8a-fb45-45bd-8cf7-21f4e879e798"> <img width="621" alt="6" src="https://github.com/user-attachments/assets/3a371ed2-b3a7-48ee-9196-f4b67e49791b"> <img width="625" alt="7" src="https://github.com/user-attachments/assets/a51e9d63-1cf6-4159-88f0-3b4639d9578b"> <img width="629" alt="8" src="https://github.com/user-attachments/assets/3fb427ee-0731-4a95-a1d0-3ab45fcf7bcf"> <img width="1700" alt="9" src="https://github.com/user-attachments/assets/7ea9c339-179a-4635-829f-b0f73d018250">
kerem commented 2026-03-12 18:56:35 +03:00
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@visysis commented on GitHub (Nov 6, 2024):

File station also does not display previews of HEIC photos.

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<!-- gh-comment-id:2459983527 --> @visysis commented on GitHub (Nov 6, 2024): File station also does not display previews of HEIC photos. <img width="1700" alt="10" src="https://github.com/user-attachments/assets/ac4ff1be-0a90-43e0-bfa0-b09628d2bc14">
kerem commented 2026-03-12 18:56:40 +03:00
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@visysis commented on GitHub (Nov 7, 2024):

I found the root cause, the problem is only with photos from IOS 18. Here is a thread discussing this issue.
https://github.com/ImageMagick/ImageMagick/discussions/7426

Photos preview from IOS 17 works correctly.

<!-- gh-comment-id:2462914104 --> @visysis commented on GitHub (Nov 7, 2024): I found the root cause, the problem is only with photos from IOS 18. Here is a thread discussing this issue. https://github.com/ImageMagick/ImageMagick/discussions/7426 Photos preview from IOS 17 works correctly.
kerem commented 2026-03-12 18:56:45 +03:00
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@nino070 commented on GitHub (Dec 6, 2024):

@visysis I am having the same issue, for iOS 18 photos no previews or thumbnails are generated.
Did you find a solution in the meantime? Could we perhaps upgrade imagemagick manually, or are we waiting for Synology to update Syno Photos?

<!-- gh-comment-id:2521828499 --> @nino070 commented on GitHub (Dec 6, 2024): @visysis I am having the same issue, for iOS 18 photos no previews or thumbnails are generated. Did you find a solution in the meantime? Could we perhaps upgrade imagemagick manually, or are we waiting for Synology to update Syno Photos?
kerem commented 2026-03-12 18:56:50 +03:00
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@visysis commented on GitHub (Dec 7, 2024):

@visysis I am having the same issue, for iOS 18 photos no previews or thumbnails are generated. Did you find a solution in the meantime? Could we perhaps upgrade imagemagick manually, or are we waiting for Synology to update Syno Photos?

https://github.com/ImageMagick/ImageMagick/discussions/7426

<!-- gh-comment-id:2525071521 --> @visysis commented on GitHub (Dec 7, 2024): > @visysis I am having the same issue, for iOS 18 photos no previews or thumbnails are generated. Did you find a solution in the meantime? Could we perhaps upgrade imagemagick manually, or are we waiting for Synology to update Syno Photos? https://github.com/ImageMagick/ImageMagick/discussions/7426
kerem commented 2026-03-12 18:56:55 +03:00
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@nino070 commented on GitHub (Dec 7, 2024):

@visysis Sorry for the stupid question but did you update imagemagick directly on your Synology? Do you mind sharing the commands you used?

<!-- gh-comment-id:2525176235 --> @nino070 commented on GitHub (Dec 7, 2024): @visysis Sorry for the stupid question but did you update imagemagick directly on your Synology? Do you mind sharing the commands you used?
kerem commented 2026-03-12 18:57:00 +03:00
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@visysis commented on GitHub (Dec 7, 2024):

@visysis Sorry for the stupid question but did you update imagemagick directly on your Synology? Do you mind sharing the commands you used?

This problem is not solved yet. It is necessary to rebuild ImageMagic with the new libheif library.

https://github.com/strukturag/libheif/issues/1190

<!-- gh-comment-id:2525227168 --> @visysis commented on GitHub (Dec 7, 2024): > @visysis Sorry for the stupid question but did you update imagemagick directly on your Synology? Do you mind sharing the commands you used? This problem is not solved yet. It is necessary to rebuild ImageMagic with the new libheif library. https://github.com/strukturag/libheif/issues/1190
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