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[GH-ISSUE #598] Could not load 'SharpDX.DXGI' #494
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Originally created by @grafanauser on GitHub (Feb 24, 2020).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/598
Originally assigned to: @NickeManarin on GitHub.
I have chosen the DirectX option in settings->Recorder. Then I used the download button for SharpDX. in Settings -> extras. But when i try to record something, this popups:
@NickeManarin commented on GitHub (Feb 24, 2020):
Is your anti-virus blocking the access to the DLL?
https://github.com/NickeManarin/ScreenToGif/wiki/Help-▪-FAQ-▪-Missing-dependency-%28.Net-Framework-or-DLL%29
@grafanauser commented on GitHub (Feb 24, 2020):
it did not work on 2 different windows 10 computers. One with Windows defender and one with a different antivir tool. But I didnt get any antivirus warnings. And i didnt find any log mentioning that a file was blocked. Further information: I used the portable version of screenToGif. Starting it as admin did not help either.
But i now tried to use the installer instead of the portable version. Now it works.
PS: the wiki is hard to navigate. I checked the wiki, but did not find the link you posted. The wiki pages are collapsed by default which is not the case for other wikis on github. A wiki with a tree like structure on the right, would be more user friendly in my opinion.
PS2: awesome tool. :)
@NickeManarin commented on GitHub (Feb 24, 2020):
Still with the portable version, did you check if the DLLs were blocked by Windows?
Right click on the DLLs > check if the file is blocked.
Also, where did you store the DLL's? Maybe it could be inside a folder that the app can't access.
@grafanauser commented on GitHub (Feb 24, 2020):
They are not blocked. No "unblock" button is shown. I checked all sharp dll files.
I tried out different storage location: download folder, desktop folder and now C:\Users\myUserName\Documents\screenToGif. the same error message appeared with the portable version.
When I compare the portable and the installed version now, both show the same path to SharpDx
But the portable version still has the error when i am trying to record, while the installed version does not. (or does the installed version does not use the shown path? i checked installing sharpDx in the installer when i installed it)
@NickeManarin commented on GitHub (Feb 24, 2020):
Wait, I see what's happening. The app is unable to load the DLL's when they are not in the same folder as the executable.
I'm going to see if I can fix this.
@grafanauser commented on GitHub (Feb 24, 2020):
you are right, the portable app works when the files are in the same folder. strange... I thought i tried that out first.
@NickeManarin commented on GitHub (Feb 24, 2020):
Fixed. It will be available with v2.21.