[GH-ISSUE #1602] [App Support]: Genshin impact not able to log in #999

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opened 2026-03-03 19:02:53 +03:00 by kerem · 3 comments

kerem commented

2026-03-03 19:02:53 +03:00

Owner

Originally created by @georgezheng1234 on GitHub (Jul 19, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1602

App Store link

in ipa form so can't drop here

Current issues

App fails to install
App fails to open
App crashes randomly during usage
App experiences graphical issues or broken UI
App fails to connect to servers
Other

More details

I cannot log in to the account. says invalid parameter. I'v tried the troubleshoot and it didn't work. There's nothing related to genshin impact in keychain

Crash log

No response

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @georgezheng1234 on GitHub (Jul 19, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1602 ### App Store link in ipa form so can't drop here ### Current issues - [ ] App fails to install - [ ] App fails to open - [ ] App crashes randomly during usage - [ ] App experiences graphical issues or broken UI - [ ] App fails to connect to servers - [X] Other ### More details I cannot log in to the account. says invalid parameter. I'v tried the troubleshoot and it didn't work. There's nothing related to genshin impact in keychain ### Crash log _No response_ ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:02:53 +03:00

closed this issue
added the
app-support
label

kerem commented

2026-03-03 19:02:54 +03:00

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Owner

@heimeo commented on GitHub (Aug 16, 2024):

I had the same exact issue. If you're using nightly, try switching to the regular build. I did and the invalid parameter error stopped appearing.

@heimeo commented on GitHub (Aug 16, 2024): I had the same exact issue. If you're using nightly, try switching to the regular build. I did and the invalid parameter error stopped appearing.

kerem commented

2026-03-03 19:02:54 +03:00

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@hotsno commented on GitHub (Aug 23, 2024):

Had the same with ZZZ. Found solution in the Discord that worked for me:

Run the following command in terminal: mkdir ~/Library/Containers/io.playcover.PlayCover/PlayChain

@hotsno commented on GitHub (Aug 23, 2024): Had the same with ZZZ. Found solution in the Discord that worked for me: Run the following command in terminal: `mkdir ~/Library/Containers/io.playcover.PlayCover/PlayChain`

kerem commented

2026-03-03 19:02:54 +03:00

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@TheMoonThatRises commented on GitHub (Aug 28, 2024):

If the above solution doesn't work, clear PlayChain data for Genshin.

@TheMoonThatRises commented on GitHub (Aug 28, 2024): If the above solution doesn't work, clear PlayChain data for Genshin.

kerem referenced this issue

2026-03-03 19:09:03 +03:00

[PR #999] [CLOSED] Can you update the Turkish language please #1807