[GH-ISSUE #1594] [Bug]:I'm experiencing a crash issue while updating the game "世界启元". The application crashes immediately upon launch and cannot be reopened. #989

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opened 2026-03-03 19:02:49 +03:00 by kerem · 1 comment

kerem commented

2026-03-03 19:02:49 +03:00

Owner

Originally created by @chuxinone on GitHub (Jul 17, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1594

Describe the bug

I'm experiencing a crash issue while updating the game "世界启元". The application crashes immediately upon launch and cannot be reopened.

Steps to reproduce

Update the game “世界启元” to the latest version.
Attempt to launch the game.
Observe the crash and inability to reopen the game.

Expected behaviour

The game should launch normally without crashing after the update.

Crash log

Process:               Civ [17901]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.jingxiu.civ.app/Civ
Identifier:            com.jingxiu.civ
Version:               1.68.8888 (0.147)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-07-17 21:45:40.9572 +0800
OS Version:            macOS 14.6 (23G5066c)
Report Version:        12
Anonymous UUID:        A91F0457-B7FA-1AF3-B003-56C810481BE4

Time Awake Since Boot: 110000 seconds

System Integrity Protection: enabled

Crashed Thread:        3

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

VM Region Info: 0 is not in any region.  Bytes before following region: 4362944512
REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
UNUSED SPACE AT START
--->  
__TEXT                      1040d4000-1097ac000    [ 86.8M] r-x/r-x SM=COW  /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.jingxiu.civ.app/Civ

Thread 0::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                 0x192accdf4 mach_msg2_trap + 8
1   libsystem_kernel.dylib                 0x192adf5e4 mach_msg2_internal + 80
2   libsystem_kernel.dylib                 0x192ad59c4 mach_msg_overwrite + 476
3   libsystem_kernel.dylib                 0x192acd178 mach_msg + 24
4   QuartzCore                             0x19b0ecf0c -[CAContext hitTestContext:] + 228
5   UIKitMacHelper                         0x1abf72c74 -[CALayer(USSUtilities) hitTestContextAtPoint:] + 76
6   UIKitMacHelper                         0x1abf4d4cc -[UINSSceneView contextIdAtPoint:] + 128
7   UIKitMacHelper                         0x1abf66044 -[UINSEventTranslator contextIdAtWindowLocation:] + 72
8   UIKitMacHelper                         0x1abef9490 -[UINSMouseEventTranslator mouseMoved:] + 72
9   UIKitMacHelper                         0x1abef4e04 -[UINSInputView mouseMoved:] + 60
10  AppKit                                 0x196663bac -[NSTrackingArea mouseMoved:] + 96
11  AppKit                                 0x196b45968 -[_NSTrackingAreaAKManager _mouseMoved:] + 436
12  AppKit                                 0x196f8820c _routeMouseMovedEvent + 224
13  AppKit                                 0x196578104 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 356
14  AppKit                                 0x196577dcc -[NSWindow(NSEventRouting) sendEvent:] + 284
15  AppKit                                 0x196c41370 routeMouseMovedEvent + 148
16  AppKit                                 0x196c40bfc -[NSApplication(NSEventRouting) sendEvent:] + 1160
17  UIKitMacHelper                         0x1abedf2b0 -[NSApplication(UINSApplicationSwizzling) _uinsSwizzledSendEvent:] + 252
18  AppKit                                 0x19688ec6c -[NSApplication _handleEvent:] + 60
19  AppKit                                 0x19643ec04 -[NSApplication run] + 512
20  AppKit                                 0x196415e24 NSApplicationMain + 880
21  AppKit                                 0x1966696e0 _NSApplicationMainWithInfoDictionary + 24
22  UIKitMacHelper                         0x1abecaf50 UINSApplicationMain + 972
23  UIKitCore                              0x1c2095b24 UIApplicationMain + 148
24  Civ                                    0x105147ca4 0x1040d4000 + 17251492
25  dyld                                   0x192783154 start + 2476

Thread 1:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib                 0x192accdf4 mach_msg2_trap + 8
1   libsystem_kernel.dylib                 0x192adf5e4 mach_msg2_internal + 80
2   libsystem_kernel.dylib                 0x192ad59c4 mach_msg_overwrite + 476
3   libsystem_kernel.dylib                 0x192acd178 mach_msg + 24
4   CoreFoundation                         0x192bed680 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                         0x192bebf44 __CFRunLoopRun + 1208
6   CoreFoundation                         0x192beb434 CFRunLoopRunSpecific + 608
7   Foundation                             0x193d1f868 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                             0x193d94d80 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                              0x1c2096ef0 -[UIEventFetcher threadMain] + 104
10  Foundation                             0x193d18d60 __NSThread__start__ + 716
11  libsystem_pthread.dylib                0x192b0df94 _pthread_start + 136
12  libsystem_pthread.dylib                0x192b08d34 thread_start + 8

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib                 0x192accdf4 mach_msg2_trap + 8
1   libsystem_kernel.dylib                 0x192adf5e4 mach_msg2_internal + 80
2   libsystem_kernel.dylib                 0x192ad59c4 mach_msg_overwrite + 476
3   libsystem_kernel.dylib                 0x192acd178 mach_msg + 24
4   CoreFoundation                         0x192bed680 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                         0x192bebf44 __CFRunLoopRun + 1208
6   CoreFoundation                         0x192beb434 CFRunLoopRunSpecific + 608
7   AppKit                                 0x196575e3c _NSEventThread + 144
8   libsystem_pthread.dylib                0x192b0df94 _pthread_start + 136
9   libsystem_pthread.dylib                0x192b08d34 thread_start + 8

Thread 3 Crashed:
0   ???                                    0x0 ???
1   DynamicWidgetObjC                      0x10af6efcc @objc DynamicWidgetAPI.isSupportDynamicIsland() + 12
2   DynamicWidgetObjC                      0x10af6cc0c DynamicWidgetCAPI::isSupported() + 116
3   Civ                                    0x105c4e9c4 0x1040d4000 + 28813764
4   Civ                                    0x106118d7c 0x1040d4000 + 33836412
5   Civ                                    0x106599c0c 0x1040d4000 + 38558732
6   Civ                                    0x1066a2dc4 0x1040d4000 + 39644612
7   Civ                                    0x1054b9b40 0x1040d4000 + 20863808
8   Civ                                    0x104ccdbdc 0x1040d4000 + 12557276
9   Civ                                    0x104ce63c4 0x1040d4000 + 12657604
10  Civ                                    0x104ccdf5

What version of PlayCover are you using?

3.0.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @chuxinone on GitHub (Jul 17, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1594 ### Describe the bug I'm experiencing a crash issue while updating the game "世界启元". The application crashes immediately upon launch and cannot be reopened. ### Steps to reproduce 1. Update the game “世界启元” to the latest version. 2. Attempt to launch the game. 3. Observe the crash and inability to reopen the game. ### Expected behaviour The game should launch normally without crashing after the update. ### Crash log ```shell Process: Civ [17901] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.jingxiu.civ.app/Civ Identifier: com.jingxiu.civ Version: 1.68.8888 (0.147) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-07-17 21:45:40.9572 +0800 OS Version: macOS 14.6 (23G5066c) Report Version: 12 Anonymous UUID: A91F0457-B7FA-1AF3-B003-56C810481BE4 Time Awake Since Boot: 110000 seconds System Integrity Protection: enabled Crashed Thread: 3 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000 VM Region Info: 0 is not in any region. Bytes before following region: 4362944512 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 1040d4000-1097ac000 [ 86.8M] r-x/r-x SM=COW /Users/USER/Library/Containers/io.playcover.PlayCover/*/com.jingxiu.civ.app/Civ Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x192accdf4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x192adf5e4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x192ad59c4 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x192acd178 mach_msg + 24 4 QuartzCore 0x19b0ecf0c -[CAContext hitTestContext:] + 228 5 UIKitMacHelper 0x1abf72c74 -[CALayer(USSUtilities) hitTestContextAtPoint:] + 76 6 UIKitMacHelper 0x1abf4d4cc -[UINSSceneView contextIdAtPoint:] + 128 7 UIKitMacHelper 0x1abf66044 -[UINSEventTranslator contextIdAtWindowLocation:] + 72 8 UIKitMacHelper 0x1abef9490 -[UINSMouseEventTranslator mouseMoved:] + 72 9 UIKitMacHelper 0x1abef4e04 -[UINSInputView mouseMoved:] + 60 10 AppKit 0x196663bac -[NSTrackingArea mouseMoved:] + 96 11 AppKit 0x196b45968 -[_NSTrackingAreaAKManager _mouseMoved:] + 436 12 AppKit 0x196f8820c _routeMouseMovedEvent + 224 13 AppKit 0x196578104 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 356 14 AppKit 0x196577dcc -[NSWindow(NSEventRouting) sendEvent:] + 284 15 AppKit 0x196c41370 routeMouseMovedEvent + 148 16 AppKit 0x196c40bfc -[NSApplication(NSEventRouting) sendEvent:] + 1160 17 UIKitMacHelper 0x1abedf2b0 -[NSApplication(UINSApplicationSwizzling) _uinsSwizzledSendEvent:] + 252 18 AppKit 0x19688ec6c -[NSApplication _handleEvent:] + 60 19 AppKit 0x19643ec04 -[NSApplication run] + 512 20 AppKit 0x196415e24 NSApplicationMain + 880 21 AppKit 0x1966696e0 _NSApplicationMainWithInfoDictionary + 24 22 UIKitMacHelper 0x1abecaf50 UINSApplicationMain + 972 23 UIKitCore 0x1c2095b24 UIApplicationMain + 148 24 Civ 0x105147ca4 0x1040d4000 + 17251492 25 dyld 0x192783154 start + 2476 Thread 1:: com.apple.uikit.eventfetch-thread 0 libsystem_kernel.dylib 0x192accdf4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x192adf5e4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x192ad59c4 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x192acd178 mach_msg + 24 4 CoreFoundation 0x192bed680 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x192bebf44 __CFRunLoopRun + 1208 6 CoreFoundation 0x192beb434 CFRunLoopRunSpecific + 608 7 Foundation 0x193d1f868 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 8 Foundation 0x193d94d80 -[NSRunLoop(NSRunLoop) runUntilDate:] + 100 9 UIKitCore 0x1c2096ef0 -[UIEventFetcher threadMain] + 104 10 Foundation 0x193d18d60 __NSThread__start__ + 716 11 libsystem_pthread.dylib 0x192b0df94 _pthread_start + 136 12 libsystem_pthread.dylib 0x192b08d34 thread_start + 8 Thread 2:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x192accdf4 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x192adf5e4 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x192ad59c4 mach_msg_overwrite + 476 3 libsystem_kernel.dylib 0x192acd178 mach_msg + 24 4 CoreFoundation 0x192bed680 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x192bebf44 __CFRunLoopRun + 1208 6 CoreFoundation 0x192beb434 CFRunLoopRunSpecific + 608 7 AppKit 0x196575e3c _NSEventThread + 144 8 libsystem_pthread.dylib 0x192b0df94 _pthread_start + 136 9 libsystem_pthread.dylib 0x192b08d34 thread_start + 8 Thread 3 Crashed: 0 ??? 0x0 ??? 1 DynamicWidgetObjC 0x10af6efcc @objc DynamicWidgetAPI.isSupportDynamicIsland() + 12 2 DynamicWidgetObjC 0x10af6cc0c DynamicWidgetCAPI::isSupported() + 116 3 Civ 0x105c4e9c4 0x1040d4000 + 28813764 4 Civ 0x106118d7c 0x1040d4000 + 33836412 5 Civ 0x106599c0c 0x1040d4000 + 38558732 6 Civ 0x1066a2dc4 0x1040d4000 + 39644612 7 Civ 0x1054b9b40 0x1040d4000 + 20863808 8 Civ 0x104ccdbdc 0x1040d4000 + 12557276 9 Civ 0x104ce63c4 0x1040d4000 + 12657604 10 Civ 0x104ccdf5 ``` ### What version of PlayCover are you using? 3.0.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem added the

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label

2026-03-03 19:02:49 +03:00

kerem commented

2026-03-03 19:02:50 +03:00

Author

Owner

@chuxinone commented on GitHub (Jul 19, 2024):

Consistent with this application:https://github.com/PlayCover/PlayCover/issues/1598

@chuxinone commented on GitHub (Jul 19, 2024): Consistent with this application:https://github.com/PlayCover/PlayCover/issues/1598