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[GH-ISSUE #1405] [Bug]: When installing the game WWH https://armconverter.com/decryptedappstore/us/wwh. #839

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opened 2026-03-03 19:01:27 +03:00 by kerem · 4 comments
kerem commented 2026-03-03 19:01:27 +03:00
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Originally created by @pavhov on GitHub (Feb 25, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1405

Describe the bug

When I install the WWH game without the keytools feature, the game opens but freezes. When with the key tools feature, it doesn't open at all. I played around with the configuration a bit, when I choose app-based resolution in the configs, the game opens, but not in full screen, meaning half of the game is visible. I tried rotating it as you wrote in the documentation, but it didn't help.

Steps to reproduce

  1. install app from source with keytools option
  2. open installed app

Expected behaviour

The game was supposed to launch on macOS but it doesn't open.

Crash log

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               WorldWarHeroes [44596]
Path:                  /Users/USER/Library/Containers/io.playcover.PlayCover/World War Heroes.app/WorldWarHeroes
Identifier:            com.gamedevltd.wwh
Version:               1.43.0 (918)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-02-25 22:09:58.9382 +0400
OS Version:            macOS 14.3.1 (23D60)
Report Version:        12
Anonymous UUID:        92D5B086-F68B-77A4-21C7-AAF8FE7946EB

Sleep/Wake UUID:       D0C5F2A0-A1CA-408B-AC8E-F900E90BC844

Time Awake Since Boot: 300000 seconds
Time Since Wake:       209872 seconds

System Integrity Protection: enabled

Crashed Thread:        4  Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service)

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000090
Exception Codes:       0x0000000000000001, 0x0000000000000090

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [44596]

VM Region Info: 0x90 is not in any region.  Bytes before following region: 4366679920
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      104464000-10446c000    [   32K] r-x/r-x SM=COW  ...orldWarHeroes

What version of PlayCover are you using?

2.0.5

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

  • Yes my issue is written in English
Originally created by @pavhov on GitHub (Feb 25, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1405 ### Describe the bug When I install the WWH game without the keytools feature, the game opens but freezes. When with the key tools feature, it doesn't open at all. I played around with the configuration a bit, when I choose app-based resolution in the configs, the game opens, but not in full screen, meaning half of the game is visible. I tried rotating it as you wrote in the documentation, but it didn't help. ### Steps to reproduce 1. install app from [source](https://armconverter.com/decryptedappstore/us/wwh) with keytools option 2. open installed app ### Expected behaviour The game was supposed to launch on macOS but it doesn't open. ### Crash log ```shell ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: WorldWarHeroes [44596] Path: /Users/USER/Library/Containers/io.playcover.PlayCover/World War Heroes.app/WorldWarHeroes Identifier: com.gamedevltd.wwh Version: 1.43.0 (918) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2024-02-25 22:09:58.9382 +0400 OS Version: macOS 14.3.1 (23D60) Report Version: 12 Anonymous UUID: 92D5B086-F68B-77A4-21C7-AAF8FE7946EB Sleep/Wake UUID: D0C5F2A0-A1CA-408B-AC8E-F900E90BC844 Time Awake Since Boot: 300000 seconds Time Since Wake: 209872 seconds System Integrity Protection: enabled Crashed Thread: 4 Dispatch queue: BSXPCCnx:com.apple.frontboard.systemappservices (BSCnx:client:com.apple.frontboard.workspace-service) Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090 Exception Codes: 0x0000000000000001, 0x0000000000000090 Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [44596] VM Region Info: 0x90 is not in any region. Bytes before following region: 4366679920 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 104464000-10446c000 [ 32K] r-x/r-x SM=COW ...orldWarHeroes ``` ### What version of PlayCover are you using? 2.0.5 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English
kerem commented 2026-03-03 19:01:28 +03:00
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@pavhov commented on GitHub (Feb 25, 2024):

image

<!-- gh-comment-id:1963020479 --> @pavhov commented on GitHub (Feb 25, 2024): ![image](https://github.com/PlayCover/PlayCover/assets/8784893/c6d09b76-6c7f-4a4f-bea8-197ba62fae55)
kerem commented 2026-03-03 19:01:28 +03:00
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@pavhov commented on GitHub (Feb 25, 2024):

Here the logs from ternimal.

<!-- gh-comment-id:1963020817 --> @pavhov commented on GitHub (Feb 25, 2024): Here the logs from ternimal.
kerem commented 2026-03-03 19:01:28 +03:00
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@pavhov commented on GitHub (Feb 25, 2024):

image

<!-- gh-comment-id:1963023265 --> @pavhov commented on GitHub (Feb 25, 2024): ![image](https://github.com/PlayCover/PlayCover/assets/8784893/0ecdda3d-4212-4c5b-90f7-3877000efed4)
kerem commented 2026-03-03 19:01:28 +03:00
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@pavhov commented on GitHub (Feb 25, 2024):

This is how the game opens for me when choosing the app default resolution.

<!-- gh-comment-id:1963023291 --> @pavhov commented on GitHub (Feb 25, 2024): This is how the game opens for me when choosing the app default resolution.
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