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[GH-ISSUE #399] [Game Support]: FGO (en) #183

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opened 2026-03-03 18:55:35 +03:00 by kerem · 2 comments
kerem commented 2026-03-03 18:55:35 +03:00
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Originally created by @Qyriad on GitHub (Oct 5, 2022).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/399

App Store link

https://apps.apple.com/us/app/fate-grand-order-english/id1183802626

Current issues

  • Game fails to install
  • Game fails to open
  • Game crashes randomly during gameplay
  • Game does not work with keymapping
  • Game experiences graphical issues or broken UI
  • Game fails to connect to servers or complete download

More details

On launch, Fate/Grand Order quits before any window is shown, and then opens the default email client with the following email prefilled:

To: support@fate-go.us
Subject: Fate/Grand Order is not playable under your playing environment. Please contact us via email then we will give you an information about the data migration to the sender's email address.
Body:
ErrorCode = 83
2022-10-05 08:05:18 +0000
com.aniplex.fategrandorder.en
iPad
iOS
15.5

There doesn't seem to be an actual crash log in the macOS console, but I've attached the PlayCover logs (from menu bar PlayCover -> Copy Logs) in the crash log section.

Crash log

Version 12.4 (Build 21F79)
/Applications/Xcode.app/Contents/Developer

Installing PlayTools
Copying PlayTools to Frameworks

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "https://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
  <dict>
    <key>com.apple.security.app-sandbox</key>
    <true/>
    <key>com.apple.security.assets.movies.read-write</key>
    <true/>
    <key>com.apple.security.assets.music.read-write</key>
    <true/>
    <key>com.apple.security.assets.pictures.read-write</key>
    <true/>
    <key>com.apple.security.device.audio-input</key>
    <true/>
    <key>com.apple.security.device.bluetooth</key>
    <true/>
    <key>com.apple.security.device.camera</key>
    <true/>
    <key>com.apple.security.device.usb</key>
    <true/>
    <key>com.apple.security.files.downloads.read-write</key>
    <true/>
    <key>com.apple.security.files.user-selected.read-write</key>
    <true/>
    <key>com.apple.security.network.client</key>
    <true/>
    <key>com.apple.security.network.server</key>
    <true/>
    <key>com.apple.security.personal-information.addressbook</key>
    <true/>
    <key>com.apple.security.personal-information.calendars</key>
    <true/>
    <key>com.apple.security.personal-information.location</key>
    <true/>
    <key>com.apple.security.print</key>
    <true/>
    <key>com.apple.security.temporary-exception.sbpl</key>
    <array>
      <string>(allow user-preference-write (preference-domain ".GlobalPreferences"))</string>
      <string>(allow user-preference-read (preference-domain ".GlobalPreferences"))</string>
      <string>(allow file* file-read* file-write* file-write-data file-read-metadata file-ioctl (literal "/Users/qyriad/Library/Preferences/playcover.plist"))</string>
      <string>(allow file* file-read* file-read-metadata file-ioctl (subpath "/Users/qyriad/Library/Frameworks/PlayTools.framework"))</string>
    </array>
  </dict>
</plist>

/usr/bin/vtool

/Users/qyriad/Library/Frameworks/PlayTools.framework/PlayTools:
Load command 50
      cmd LC_BUILD_VERSION
  cmdsize 24
 platform MACCATALYST
    minos 11.0
      sdk 14.0
   ntools 0

/usr/bin/vtool

/Users/qyriad/Library/Containers/io.playcover.PlayCover/en.app/en:
Load command 50
      cmd LC_BUILD_VERSION
  cmdsize 24
 platform MACCATALYST
    minos 11.0
      sdk 14.0
   ntools 0

Executable=/Users/qyriad/Library/Containers/io.playcover.PlayCover/en.app/en
Identifier=com.aniplex.fategrandorder.en
Format=app bundle with Mach-O thin (arm64)
CodeDirectory v=20400 size=455254 flags=0x2(adhoc) hashes=14216+7 location=embedded
Signature=adhoc
Info.plist entries=47
TeamIdentifier=not set
Sealed Resources version=2 rules=10 files=66
Internal requirements count=0 size=12

Issue Language

  • Yes my issue is written in English
Originally created by @Qyriad on GitHub (Oct 5, 2022). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/399 ### App Store link https://apps.apple.com/us/app/fate-grand-order-english/id1183802626 ### Current issues - [ ] Game fails to install - [X] Game fails to open - [ ] Game crashes randomly during gameplay - [ ] Game does not work with keymapping - [ ] Game experiences graphical issues or broken UI - [ ] Game fails to connect to servers or complete download ### More details On launch, Fate/Grand Order quits before any window is shown, and then opens the default email client with the following email prefilled: ``` To: support@fate-go.us Subject: Fate/Grand Order is not playable under your playing environment. Please contact us via email then we will give you an information about the data migration to the sender's email address. Body: ErrorCode = 83 2022-10-05 08:05:18 +0000 com.aniplex.fategrandorder.en iPad iOS 15.5 ``` There doesn't seem to be an actual *crash* log in the macOS console, but I've attached the PlayCover logs (from menu bar PlayCover -> Copy Logs) in the crash log section. ### Crash log ```shell Version 12.4 (Build 21F79) /Applications/Xcode.app/Contents/Developer Installing PlayTools Copying PlayTools to Frameworks <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "https://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>com.apple.security.app-sandbox</key> <true/> <key>com.apple.security.assets.movies.read-write</key> <true/> <key>com.apple.security.assets.music.read-write</key> <true/> <key>com.apple.security.assets.pictures.read-write</key> <true/> <key>com.apple.security.device.audio-input</key> <true/> <key>com.apple.security.device.bluetooth</key> <true/> <key>com.apple.security.device.camera</key> <true/> <key>com.apple.security.device.usb</key> <true/> <key>com.apple.security.files.downloads.read-write</key> <true/> <key>com.apple.security.files.user-selected.read-write</key> <true/> <key>com.apple.security.network.client</key> <true/> <key>com.apple.security.network.server</key> <true/> <key>com.apple.security.personal-information.addressbook</key> <true/> <key>com.apple.security.personal-information.calendars</key> <true/> <key>com.apple.security.personal-information.location</key> <true/> <key>com.apple.security.print</key> <true/> <key>com.apple.security.temporary-exception.sbpl</key> <array> <string>(allow user-preference-write (preference-domain ".GlobalPreferences"))</string> <string>(allow user-preference-read (preference-domain ".GlobalPreferences"))</string> <string>(allow file* file-read* file-write* file-write-data file-read-metadata file-ioctl (literal "/Users/qyriad/Library/Preferences/playcover.plist"))</string> <string>(allow file* file-read* file-read-metadata file-ioctl (subpath "/Users/qyriad/Library/Frameworks/PlayTools.framework"))</string> </array> </dict> </plist> /usr/bin/vtool /Users/qyriad/Library/Frameworks/PlayTools.framework/PlayTools: Load command 50 cmd LC_BUILD_VERSION cmdsize 24 platform MACCATALYST minos 11.0 sdk 14.0 ntools 0 /usr/bin/vtool /Users/qyriad/Library/Containers/io.playcover.PlayCover/en.app/en: Load command 50 cmd LC_BUILD_VERSION cmdsize 24 platform MACCATALYST minos 11.0 sdk 14.0 ntools 0 Executable=/Users/qyriad/Library/Containers/io.playcover.PlayCover/en.app/en Identifier=com.aniplex.fategrandorder.en Format=app bundle with Mach-O thin (arm64) CodeDirectory v=20400 size=455254 flags=0x2(adhoc) hashes=14216+7 location=embedded Signature=adhoc Info.plist entries=47 TeamIdentifier=not set Sealed Resources version=2 rules=10 files=66 Internal requirements count=0 size=12 ``` ### Issue Language - [X] Yes my issue is written in English
kerem 2026-03-03 18:55:35 +03:00
kerem commented 2026-03-03 18:55:35 +03:00
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@ohaiibuzzle commented on GitHub (Oct 5, 2022):

The reason for the crash being:

  • This game doesn't like to run on a jailbroken environment
  • PlayTools crashes this game. Removing it does appears to allow the game to start, but not very stable.

Code 89 is just a slightly cryptic way of saying that it detected a jailbroken device

<!-- gh-comment-id:1268268020 --> @ohaiibuzzle commented on GitHub (Oct 5, 2022): The reason for the crash being: - This game doesn't like to run on a jailbroken environment - PlayTools crashes this game. Removing it does appears to allow the game to start, but not very stable. Code 89 is just a slightly cryptic way of saying that it detected a jailbroken device
kerem commented 2026-03-03 18:55:36 +03:00
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@JoseMoreville commented on GitHub (Oct 6, 2022):

It's known that fgo does not work on playcover due jailbreak detection.
Please try what buzzle said
I'm closing this

<!-- gh-comment-id:1270734789 --> @JoseMoreville commented on GitHub (Oct 6, 2022): It's known that fgo does not work on playcover due jailbreak detection. Please try what buzzle said I'm closing this
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