[GH-ISSUE #1905 ] [Bug]: Honkai Star Rail crashes after the tap to start scene 3.4 #1251

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@cinnatroz commented on GitHub (Jul 2, 2025):

This also happened to mee :(

@cinnatroz commented on GitHub (Jul 2, 2025): This also happened to mee :(

kerem commented

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@BahaChicken commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.
0.0.0.0 globaldp-prod-cn01.bhsr.com
#1672 (comment)

This works perfectly, thank you so much!

Bro help me, how do i find this hosts file

@BahaChicken commented on GitHub (Jul 2, 2025): > > Add the following domain names to the block under the /etc/hosts file. > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) > > This works perfectly, thank you so much! Bro help me, how do i find this hosts file

kerem commented

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@Floooram commented on GitHub (Jul 2, 2025):

this happened to me to, im not sure what to do

@Floooram commented on GitHub (Jul 2, 2025): this happened to me to, im not sure what to do

kerem commented

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@cinnatroz commented on GitHub (Jul 2, 2025):

im literally searching whats /etc/hosts on google bcs i just found this forum like 10 minutes ago..

@cinnatroz commented on GitHub (Jul 2, 2025): im literally searching whats /etc/hosts on google bcs i just found this forum like 10 minutes ago..

kerem commented

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@Shalistera commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.
0.0.0.0 globaldp-prod-cn01.bhsr.com
#1672 (comment)

This works perfectly, thank you so much!

Bro help me, how do i find this hosts file

Open Terminal, type sudo nano /etc/hosts, then edit, save the file, and restart your device.

@Shalistera commented on GitHub (Jul 2, 2025): > > > Add the following domain names to the block under the /etc/hosts file. > > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) > > > > > > This works perfectly, thank you so much! > > Bro help me, how do i find this hosts file Open Terminal, type sudo nano /etc/hosts, then edit, save the file, and restart your device.

kerem commented

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@ChengCY-2254 commented on GitHub (Jul 2, 2025):

Bro help me, how do i find this hosts file

Maybe you can try this app.
https://switchhosts.vercel.app

@ChengCY-2254 commented on GitHub (Jul 2, 2025): > Bro help me, how do i find this hosts file Maybe you can try this app. https://switchhosts.vercel.app

kerem commented

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@Wanzho commented on GitHub (Jul 2, 2025):

Yep it works. Thanks a lot XD
I thought the domains might be different in the chinese server, but it is not, so that's good

In terminal app, type in sudo nano /etc/hosts then your own password. Use the arrow keys to navigate to the bottom and paste the domain, 0.0.0.0 globaldp-prod-cn01.bhsr.com in. Then, press the following keys: Ctrl+O, Return, Ctrl+X. That saves the file. Try the game again.
Hope it helps :)

@Wanzho commented on GitHub (Jul 2, 2025): Yep it works. Thanks a lot XD I thought the domains might be different in the chinese server, but it is not, so that's good In terminal app, type in `sudo nano /etc/hosts` then your own password. Use the arrow keys to navigate to the bottom and paste the domain, `0.0.0.0 globaldp-prod-cn01.bhsr.com` in. Then, press the following keys: Ctrl+O, Return, Ctrl+X. That saves the file. Try the game again. Hope it helps :)

kerem commented

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@Andrew-Breeze commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.

0.0.0.0 globaldp-prod-cn01.bhsr.com
#1672 (comment)

it works! thank u!

@Andrew-Breeze commented on GitHub (Jul 2, 2025): > Add the following domain names to the block under the /etc/hosts file. > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) it works! thank u!

kerem commented

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@EmperorEntropy commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.

0.0.0.0 globaldp-prod-cn01.bhsr.com

#1672 (comment)

This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash.

@EmperorEntropy commented on GitHub (Jul 2, 2025): > Add the following domain names to the block under the /etc/hosts file. > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash.

kerem commented

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@the-jason-json commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.

0.0.0.0 globaldp-prod-cn01.bhsr.com

#1672 (comment)

I did that and restarted, but it still crashes for some reason. What are your settings/playcover version?

hsr crashlog.txt

@the-jason-json commented on GitHub (Jul 2, 2025): > Add the following domain names to the block under the /etc/hosts file. > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) I did that and restarted, but it still crashes for some reason. What are your settings/playcover version? [hsr crashlog.txt](https://github.com/user-attachments/files/21010522/hsr.crashlog.txt)

kerem commented

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@ChengCY-2254 commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.
0.0.0.0 globaldp-prod-cn01.bhsr.com
#1672 (comment)

This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash.

I'm very sorry, I overlooked this; it's a China domain name. I am downloading the global server and trying to analyze it.

@ChengCY-2254 commented on GitHub (Jul 2, 2025): > > Add the following domain names to the block under the /etc/hosts file. > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) > > This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash. I'm very sorry, I overlooked this; it's a China domain name. I am downloading the global server and trying to analyze it.

kerem commented

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@tongoclinh commented on GitHub (Jul 2, 2025):

For global server, it should be

0.0.0.0 globaldp-prod-os01.starrails.com

@tongoclinh commented on GitHub (Jul 2, 2025): For global server, it should be ``` 0.0.0.0 globaldp-prod-os01.starrails.com ```

kerem commented

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@llama-for3ver commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com

Yep that works

@llama-for3ver commented on GitHub (Jul 2, 2025): > For global server, it should be > > ``` > 0.0.0.0 globaldp-prod-os01.starrails.com > ``` Yep that works

kerem commented

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@BahaChicken commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.
0.0.0.0 globaldp-prod-cn01.bhsr.com
#1672 (comment)

This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash.

I'm very sorry, I overlooked this; it's a China domain name. I am downloading the global server and trying to analyze it.

OMG yes that was the same issue with me!

@BahaChicken commented on GitHub (Jul 2, 2025): > > > Add the following domain names to the block under the /etc/hosts file. > > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343961483) > > > > > > This doesn't seem to work for me. I edited the file, saved it, and closed it. But I still get the crash. > > I'm very sorry, I overlooked this; it's a China domain name. I am downloading the global server and trying to analyze it. OMG yes that was the same issue with me!

kerem commented

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@cinnatroz commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com

it worked, tysm :)

@cinnatroz commented on GitHub (Jul 2, 2025): > For global server, it should be > > ``` > 0.0.0.0 globaldp-prod-os01.starrails.com > ``` it worked, tysm :)

kerem commented

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@Floooram commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com

Thank You!!! this works

@Floooram commented on GitHub (Jul 2, 2025): > For global server, it should be > > ``` > 0.0.0.0 globaldp-prod-os01.starrails.com > ``` Thank You!!! this works

kerem commented

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@lightningflames commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com

OMG FINALLY AFTER AN HOUR OF TRYING, IT WORKS!!! tysm!!!

@lightningflames commented on GitHub (Jul 2, 2025): > For global server, it should be > > ``` > 0.0.0.0 globaldp-prod-os01.starrails.com > ``` OMG FINALLY AFTER AN HOUR OF TRYING, IT WORKS!!! tysm!!!

kerem commented

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@ChengCY-2254 commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com

Thank you for the addition, may I include it in my comment?

@ChengCY-2254 commented on GitHub (Jul 2, 2025): > For global server, it should be > > ``` > 0.0.0.0 globaldp-prod-os01.starrails.com > ``` Thank you for the addition, may I include it in my comment?

kerem commented

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@tongoclinh commented on GitHub (Jul 2, 2025):

For global server, it should be
0.0.0.0 globaldp-prod-os01.starrails.com
Thank you for the addition, may I include it in my comment?

yes, please do

@tongoclinh commented on GitHub (Jul 2, 2025): > > For global server, it should be > > ``` > > 0.0.0.0 globaldp-prod-os01.starrails.com > > ``` > > Thank you for the addition, may I include it in my comment? yes, please do

kerem commented

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@butterflyieffect commented on GitHub (Jul 2, 2025):

when i try this, terminal won't let me enter my password for whatever reason. any tips?

@butterflyieffect commented on GitHub (Jul 2, 2025): when i try this, terminal won't let me enter my password for whatever reason. any tips?

kerem commented

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@meep-burger commented on GitHub (Jul 2, 2025):

this won't get my account banned right (sorry if its a stupid question I just wanna make sure)

@meep-burger commented on GitHub (Jul 2, 2025): this won't get my account banned right (sorry if its a stupid question I just wanna make sure)

kerem commented

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@ianwwo commented on GitHub (Jul 2, 2025):

it keeps saying I'm not in the sudoers file, what do I do

@ianwwo commented on GitHub (Jul 2, 2025): it keeps saying I'm not in the sudoers file, what do I do

kerem commented

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@The-Third-Guy commented on GitHub (Jul 2, 2025):

Im not a admin so i dont have access to the sudoers file, is there any other possible solution

@The-Third-Guy commented on GitHub (Jul 2, 2025): Im not a admin so i dont have access to the sudoers file, is there any other possible solution

kerem commented

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@j1ei commented on GitHub (Jul 2, 2025):

hi! i used the method of adding the domain names to the block under the /etc/hosts file but after successfully opening it once, i closed it and now it keeps crashing. is there anyway to fix it or is it just an issue on my side?

@j1ei commented on GitHub (Jul 2, 2025): hi! i used the method of adding the domain names to the block under the /etc/hosts file but after successfully opening it once, i closed it and now it keeps crashing. is there anyway to fix it or is it just an issue on my side?

kerem commented

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@AmanDutta7 commented on GitHub (Jul 2, 2025):

Im not a admin so i dont have access to the sudoers file, is there any other possible solution

try turning off your sip if it dose not work ask chat gpt for step by step guide to get admin access .

@AmanDutta7 commented on GitHub (Jul 2, 2025): > Im not a admin so i dont have access to the sudoers file, is there any other possible solution try turning off your sip if it dose not work ask chat gpt for step by step guide to get admin access .

kerem commented

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@vedmaque commented on GitHub (Jul 2, 2025):

I don't think this issue should be closed as it's not HSR fault for crashing. My guess is that HSR trying to access some device API that is not presented in PlayCover (maybe it's connected to iOS 19 beta).

Also blocking safe host could be dangerous for account. It could lead to some account inconsistency on the server side and potentially ban for blocking crucial requests.

@vedmaque commented on GitHub (Jul 2, 2025): I don't think this issue should be closed as it's not HSR fault for crashing. My guess is that HSR trying to access some device API that is not presented in PlayCover (maybe it's connected to iOS 19 beta). Also blocking safe host could be dangerous for account. It could lead to some account inconsistency on the server side and potentially ban for blocking crucial requests.

kerem commented

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@Averiwn commented on GitHub (Jul 2, 2025):

the tutorial's worked but, when i exited and go login again. the same issue appearing...

@Averiwn commented on GitHub (Jul 2, 2025): the tutorial's worked but, when i exited and go login again. the same issue appearing...

kerem commented

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@tuannguyen-99 commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.

If you are a Chinese player

add this

0.0.0.0 globaldp-prod-cn01.bhsr.com
or use the command:

echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts
If you are an international server player

0.0.0.0 globaldp-prod-os01.starrails.com
or use the command:

echo "0.0.0.0 globaldp-prod-os01.starrails.com" | sudo tee -a /etc/hosts
Thank you for the supplement from tongoclinh

#1905 (comment)

Similar accidents

#1672 (comment)

thank, work for me <3

@tuannguyen-99 commented on GitHub (Jul 2, 2025): > Add the following domain names to the block under the /etc/hosts file. > > If you are a Chinese player > > add this > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > or use the command: > > echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts > If you are an international server player > > 0.0.0.0 globaldp-prod-os01.starrails.com > or use the command: > > echo "0.0.0.0 globaldp-prod-os01.starrails.com" | sudo tee -a /etc/hosts > Thank you for the supplement from tongoclinh > > [#1905 (comment)](https://github.com/PlayCover/PlayCover/issues/1905#issuecomment-3026244621) > > Similar accidents > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343617972) thank, work for me <3

kerem commented

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@Forenoz1 commented on GitHub (Jul 2, 2025):

I don't think this issue should be closed as it's not HSR fault for crashing. My guess is that HSR trying to access some device API that is not presented in PlayCover (maybe it's connected to iOS 19 beta).

Also blocking safe host could be dangerous for account. It could lead to some account inconsistency on the server side and potentially ban for blocking crucial requests.

Also worried about account, so I finally chose to use another device to play.

@Forenoz1 commented on GitHub (Jul 2, 2025): > I don't think this issue should be closed as it's not HSR fault for crashing. My guess is that HSR trying to access some device API that is not presented in PlayCover (maybe it's connected to iOS 19 beta). > > Also blocking safe host could be dangerous for account. It could lead to some account inconsistency on the server side and potentially ban for blocking crucial requests. Also worried about account, so I finally chose to use another device to play.

kerem commented

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@poiri99-byte commented on GitHub (Jul 2, 2025):

Didn't work for me, i have tried for 2 hours ( adding spaces, using tab , restarting the mac ) and i play on global.
when i use sudo nano /etc/hosts
i get :

Host Database

localhost is used to configure the loopback interface

when the system is booting. Do not change this entry.

127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost

0.0.0.0 globaldp-prod-os01.starrails.com

but the game still crashes right after the train goes into the light.

@poiri99-byte commented on GitHub (Jul 2, 2025): Didn't work for me, i have tried for 2 hours ( adding spaces, using tab , restarting the mac ) and i play on global. when i use sudo nano /etc/hosts i get : # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost 0.0.0.0 globaldp-prod-os01.starrails.com but the game still crashes right after the train goes into the light.

kerem commented

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@sammyhui911 commented on GitHub (Jul 2, 2025):

upon conducting this action, will it have any possible risk to my game account?

@sammyhui911 commented on GitHub (Jul 2, 2025): upon conducting this action, will it have any possible risk to my game account?

kerem commented

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@pageqwe1 commented on GitHub (Jul 2, 2025):

Is that all avaiable in the newest macos? I haven't upgrade my computer software.

@pageqwe1 commented on GitHub (Jul 2, 2025): Is that all avaiable in the newest macos? I haven't upgrade my computer software.

kerem commented

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@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025):

Can i ask some questions please?

Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip?
2.If it works, should i update MacOs to 15?
3.What playcover version should i use? nightly or 3.10?
i'm using 3.10 right now.
and my macOs is Sonoma 14.1.

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025): Can i ask some questions please? 1. Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip? 2.If it works, should i update MacOs to 15? 3.What playcover version should i use? nightly or 3.10? i'm using 3.10 right now. and my macOs is Sonoma 14.1.

kerem commented

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@pageqwe1 commented on GitHub (Jul 2, 2025):

Can i ask some questions please?

Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip?
2.If it works, should i update MacOs to 15?
3.What playcover version should i use? nightly or 3.10?
i'm using 3.10 right now.
and my macOs is Sonoma 14.1.

I have the same question, but my Macos is the newest for now

@pageqwe1 commented on GitHub (Jul 2, 2025): > Can i ask some questions please? > > 1. Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip? > 2.If it works, should i update MacOs to 15? > 3.What playcover version should i use? nightly or 3.10? > i'm using 3.10 right now. > and my macOs is Sonoma 14.1. I have the same question, but my Macos is the newest for now

kerem commented

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@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025):

Can i ask some questions please?

Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip?
2.If it works, should i update MacOs to 15?
3.What playcover version should i use? nightly or 3.10?
i'm using 3.10 right now.
and my macOs is Sonoma 14.1.

I have the same question, but my Macos is the newest for now

Me too, I have no idea from right know..😭

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025): > > Can i ask some questions please? > > > > 1. Is this 0.0.0.0 globaldp-prod-os01.starrails.com works on Macbook air M1 chip? > > 2.If it works, should i update MacOs to 15? > > 3.What playcover version should i use? nightly or 3.10? > > i'm using 3.10 right now. > > and my macOs is Sonoma 14.1. > > I have the same question, but my Macos is the newest for now Me too, I have no idea from right know..😭

kerem commented

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@abdoufma commented on GitHub (Jul 2, 2025):

@HELPNEEDEDFORHSR @pageqwe1

Should work on any machine; it's a system-level setting.
No need (personally, I would actually advise against updating, Sonoma has an annoying limitation with Fullscreen apps).
Both should work. no need to touch PlayCover itself if you have the latest version.

@abdoufma commented on GitHub (Jul 2, 2025): @HELPNEEDEDFORHSR @pageqwe1 1. Should work on any machine; it's a system-level setting. 2. No need (personally, I would actually advise against updating, Sonoma has an [annoying limitation with Fullscreen apps](https://github.com/PlayCover/PlayCover/issues/1568#issuecomment-2974731648)). 3. Both should work. no need to touch PlayCover itself if you have the latest version.

kerem commented

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@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025):

@HELPNEEDEDFORHSR @pageqwe1

Should work on any machine; it's a system-level setting.

No need (personally, I would actually advise against updating, Sonoma has an annoying limitation with Fullscreen apps).

Both should work. no need to touch PlayCover itself if you have the latest version.

Thank you for replying. Could you check me did i understand right?

It must work. If it doesn't work, maybe i did a mistake while i'm changing the host file
You don't recommend to update. i dont need to update.
i dont need to change, if i have a latest version 3.10.

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025): > [@HELPNEEDEDFORHSR](https://github.com/HELPNEEDEDFORHSR) [@pageqwe1](https://github.com/pageqwe1) > > 1. Should work on any machine; it's a system-level setting. > 2. No need (personally, I would actually advise against updating, Sonoma has an [annoying limitation with Fullscreen apps](https://github.com/PlayCover/PlayCover/issues/1568#issuecomment-2974731648)). > 3. Both should work. no need to touch PlayCover itself if you have the latest version. Thank you for replying. Could you check me did i understand right? 1. It must work. If it doesn't work, maybe i did a mistake while i'm changing the host file 2. You don't recommend to update. i dont need to update. 3. i dont need to change, if i have a latest version 3.10.

kerem commented

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@abdoufma commented on GitHub (Jul 2, 2025):

Assuming you're having the same issue as everyone else (the game used to run fine, but started crashing on login after updating to 3.4) then yes, the proposed solution should fix your issue, if it doesn't, you either didn't apply the changes correctly, or you might have a separate issue.
Correct
Correct

@abdoufma commented on GitHub (Jul 2, 2025): 1. Assuming you're having the same issue as everyone else (the game used to run fine, but started crashing on login after updating to 3.4) then yes, the proposed solution should fix your issue, if it doesn't, you either didn't apply the changes correctly, or you might have a separate issue. 2. Correct 3. Correct

kerem commented

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@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025):

Assuming you're having the same issue as everyone else (the game used to run fine, but started crashing on login after updating to 3.4) then yes, the proposed solution should fix your issue, if it doesn't, you either didn't apply the changes correctly, or you might have a separate issue.

Correct

Correct
Thank you so much!!!! i was doing this thing for an hours. finally it works!!
i just had an mistake while, i'am changing host files.
your words helped me very well. Hope you have a good day:)

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025): > 1. Assuming you're having the same issue as everyone else (the game used to run fine, but started crashing on login after updating to 3.4) then yes, the proposed solution should fix your issue, if it doesn't, you either didn't apply the changes correctly, or you might have a separate issue. > 2. Correct > 3. Correct Thank you so much!!!! i was doing this thing for an hours. finally it works!! i just had an mistake while, i'am changing host files. your words helped me very well. Hope you have a good day:)

kerem commented

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@kurtcobain3 commented on GitHub (Jul 2, 2025):

Add the following domain names to the block under the /etc/hosts file.

If you are a Chinese player

add this

0.0.0.0 globaldp-prod-cn01.bhsr.com
or use the command:

echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts
If you are an international server player

0.0.0.0 globaldp-prod-os01.starrails.com
or use the command:

echo "0.0.0.0 globaldp-prod-os01.starrails.com" | sudo tee -a /etc/hosts
Thank you for the supplement from tongoclinh

#1905 (comment)

Similar accidents

#1672 (comment)

bro is my savior

@kurtcobain3 commented on GitHub (Jul 2, 2025): > Add the following domain names to the block under the /etc/hosts file. > > If you are a Chinese player > > add this > > 0.0.0.0 globaldp-prod-cn01.bhsr.com > or use the command: > > echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts > If you are an international server player > > 0.0.0.0 globaldp-prod-os01.starrails.com > or use the command: > > echo "0.0.0.0 globaldp-prod-os01.starrails.com" | sudo tee -a /etc/hosts > Thank you for the supplement from tongoclinh > > [#1905 (comment)](https://github.com/PlayCover/PlayCover/issues/1905#issuecomment-3026244621) > > Similar accidents > > [#1672 (comment)](https://github.com/PlayCover/PlayCover/issues/1672#issuecomment-2343617972) bro is my savior

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@AmanDutta7 commented on GitHub (Jul 2, 2025):

It worked I can finally get my phainon

@AmanDutta7 commented on GitHub (Jul 2, 2025): It worked I can finally get my phainon

kerem commented

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@Atomicsnipe commented on GitHub (Jul 2, 2025):

It worked I can finally get my phainon

could you please walk me through how you did it im not well versed in computer stuff

@Atomicsnipe commented on GitHub (Jul 2, 2025): > It worked I can finally get my phainon could you please walk me through how you did it im not well versed in computer stuff

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@1MM0R7AL5 commented on GitHub (Jul 2, 2025):

Im not a admin so i dont have access to the sudoers file, is there any other possible solution

Same for me. Is there an alternate way to fix this?

@1MM0R7AL5 commented on GitHub (Jul 2, 2025): > Im not a admin so i dont have access to the sudoers file, is there any other possible solution Same for me. Is there an alternate way to fix this?

kerem commented

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Owner

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025):

It worked I can finally get my phainon

could you please walk me through how you did it im not well versed in computer stuff

Before starting you must admin rights on your mac.
If you don't have you can't use sudo command.
Hope this helps.

Open Terminal. If you can't find it, turn on finder and search Terminal.
copy this -> sudo nano /etc/hosts and then press enter key.
Write your password.
Then you will see Host Database.
Use arrow key and go to the empty space. not top. go down.
Paste this code under.
0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it

press control + o key. don't need to be confused at command key.
you don't need to write something, just press enter key. and then press control + x
now your comeback main page.
copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY
ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key
11 step is just checking code that if this working normally.
Now your done. you don't need to restart your mac just turn on your playcover!

@HELPNEEDEDFORHSR commented on GitHub (Jul 2, 2025): > > It worked I can finally get my phainon > > could you please walk me through how you did it im not well versed in computer stuff Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps. 1. Open Terminal. If you can't find it, turn on finder and search Terminal. 2. copy this -> sudo nano /etc/hosts and then press enter key. 3. Write your password. 4. Then you will see Host Database. 5. Use arrow key and go to the empty space. not top. go down. 6. Paste this code under. 0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it <img width="562" alt="Image" src="https://github.com/user-attachments/assets/6f4ad988-ecb5-455f-ba63-6896dd75e205" /> 7. press control + o key. don't need to be confused at command key. 8. you don't need to write something, just press enter key. and then press control + x 9. now your comeback main page. 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key 11 step is just checking code that if this working normally. Now your done. you don't need to restart your mac just turn on your playcover!

kerem commented

Author

Owner

@Atomicsnipe commented on GitHub (Jul 3, 2025):

It worked I can finally get my phainon

could you please walk me through how you did it im not well versed in computer stuff

Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps.

Open Terminal. If you can't find it, turn on finder and search Terminal.

copy this -> sudo nano /etc/hosts and then press enter key.

Write your password.

Then you will see Host Database.

Use arrow key and go to the empty space. not top. go down.

Paste this code under.
0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it

7. press control + o key. don't need to be confused at command key. 8. you don't need to write something, just press enter key. and then press control + x 9. now your comeback main page. 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key 11 step is just checking code that if this working normally. Now your done. you don't need to restart your mac just turn on your playcover!

thanks alot for responding just got back from school i tried what you told me to do but it showing this
ping globaldp-prod-os01.starrails.com
PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes
ping: sendto: Socket is not connected
ping: sendto: Socket is not connected
Request timeout for icmp_seq 0
ping: sendto: Socket is not connected
Request timeout for icmp_seq 1
ping: sendto: Socket is not connected
Request timeout for icmp_seq 2
ping: sendto: Socket is not connected
Request timeout for icmp_seq 3
p

@Atomicsnipe commented on GitHub (Jul 3, 2025): > > > It worked I can finally get my phainon > > > > > > could you please walk me through how you did it im not well versed in computer stuff > > Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps. > > 1. Open Terminal. If you can't find it, turn on finder and search Terminal. > 2. copy this -> sudo nano /etc/hosts and then press enter key. > 3. Write your password. > 4. Then you will see Host Database. > 5. Use arrow key and go to the empty space. not top. go down. > 6. Paste this code under. > 0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it > > <img alt="Image" width="562" src="https://private-user-images.githubusercontent.com/218973754/461753598-6f4ad988-ecb5-455f-ba63-6896dd75e205.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3NTE1NjMwNjksIm5iZiI6MTc1MTU2Mjc2OSwicGF0aCI6Ii8yMTg5NzM3NTQvNDYxNzUzNTk4LTZmNGFkOTg4LWVjYjUtNDU1Zi1iYTYzLTY4OTZkZDc1ZTIwNS5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjUwNzAzJTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI1MDcwM1QxNzEyNDlaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT1iODEyNjJmZTgxNTYyNDQzMDE2MDMyMmQ1ZjBkNDhmYmNiOTMwNDBlNTEzNmIxNTljMTMyOGI3ZjVjNGE3NGQzJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCJ9.5KmuPTIC978EPkT6ekHvOKKCLomVfUnsfDfL-PMwXs4"> > 7. press control + o key. don't need to be confused at command key. > 8. you don't need to write something, just press enter key. and then press control + x > 9. now your comeback main page. > 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY > 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key > 11 step is just checking code that if this working normally. > Now your done. you don't need to restart your mac just turn on your playcover! thanks alot for responding just got back from school i tried what you told me to do but it showing this ping globaldp-prod-os01.starrails.com PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes ping: sendto: Socket is not connected ping: sendto: Socket is not connected Request timeout for icmp_seq 0 ping: sendto: Socket is not connected Request timeout for icmp_seq 1 ping: sendto: Socket is not connected Request timeout for icmp_seq 2 ping: sendto: Socket is not connected Request timeout for icmp_seq 3 p

kerem commented

Author

Owner

@HELPNEEDEDFORHSR commented on GitHub (Jul 4, 2025):

It worked I can finally get my phainon

could you please walk me through how you did it im not well versed in computer stuff

Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps.

Open Terminal. If you can't find it, turn on finder and search Terminal.

copy this -> sudo nano /etc/hosts and then press enter key.

Write your password.

Then you will see Host Database.

Use arrow key and go to the empty space. not top. go down.

Paste this code under.
0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it

7. press control + o key. don't need to be confused at command key. 8. you don't need to write something, just press enter key. and then press control + x 9. now your comeback main page. 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key 11 step is just checking code that if this working normally. Now your done. you don't need to restart your mac just turn on your playcover!

thanks alot for responding just got back from school i tried what you told me to do but it showing this ping globaldp-prod-os01.starrails.com PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes ping: sendto: Socket is not connected ping: sendto: Socket is not connected Request timeout for icmp_seq 0 ping: sendto: Socket is not connected Request timeout for icmp_seq 1 ping: sendto: Socket is not connected Request timeout for icmp_seq 2 ping: sendto: Socket is not connected Request timeout for icmp_seq 3 p

You did it right! Try to open your star rail:)

@HELPNEEDEDFORHSR commented on GitHub (Jul 4, 2025): <img width="568" alt="Image" src="https://github.com/user-attachments/assets/b85f082e-9863-43e3-b8af-d7b61916295b" /> > > > > It worked I can finally get my phainon > > > > > > > > > could you please walk me through how you did it im not well versed in computer stuff > > > > > > Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps. > > > > 1. Open Terminal. If you can't find it, turn on finder and search Terminal. > > 2. copy this -> sudo nano /etc/hosts and then press enter key. > > 3. Write your password. > > 4. Then you will see Host Database. > > 5. Use arrow key and go to the empty space. not top. go down. > > 6. Paste this code under. > > 0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it > > > > <img alt="Image" width="562" src="https://private-user-images.githubusercontent.com/218973754/461753598-6f4ad988-ecb5-455f-ba63-6896dd75e205.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3NTE1NjMwNjksIm5iZiI6MTc1MTU2Mjc2OSwicGF0aCI6Ii8yMTg5NzM3NTQvNDYxNzUzNTk4LTZmNGFkOTg4LWVjYjUtNDU1Zi1iYTYzLTY4OTZkZDc1ZTIwNS5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjUwNzAzJTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI1MDcwM1QxNzEyNDlaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT1iODEyNjJmZTgxNTYyNDQzMDE2MDMyMmQ1ZjBkNDhmYmNiOTMwNDBlNTEzNmIxNTljMTMyOGI3ZjVjNGE3NGQzJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCJ9.5KmuPTIC978EPkT6ekHvOKKCLomVfUnsfDfL-PMwXs4"> > > 7. press control + o key. don't need to be confused at command key. > > 8. you don't need to write something, just press enter key. and then press control + x > > 9. now your comeback main page. > > 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY > > 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key > > 11 step is just checking code that if this working normally. > > Now your done. you don't need to restart your mac just turn on your playcover! > > thanks alot for responding just got back from school i tried what you told me to do but it showing this ping globaldp-prod-os01.starrails.com PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes ping: sendto: Socket is not connected ping: sendto: Socket is not connected Request timeout for icmp_seq 0 ping: sendto: Socket is not connected Request timeout for icmp_seq 1 ping: sendto: Socket is not connected Request timeout for icmp_seq 2 ping: sendto: Socket is not connected Request timeout for icmp_seq 3 p You did it right! Try to open your star rail:)

kerem commented

Author

Owner

@rexxxxxxxxy commented on GitHub (Jul 4, 2025):

echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts

This worked for methinks a lot, wish you got Phainon

@rexxxxxxxxy commented on GitHub (Jul 4, 2025): > echo "0.0.0.0 globaldp-prod-cn01.bhsr.com" | sudo tee -a /etc/hosts This worked for methinks a lot, wish you got Phainon

kerem commented

Author

Owner

@Atomicsnipe commented on GitHub (Jul 4, 2025):

> > > > It worked I can finally get my phainon > > > > > > > > > could you please walk me through how you did it im not well versed in computer stuff > > > > > > Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps. > > > > 1. Open Terminal. If you can't find it, turn on finder and search Terminal. > > 2. copy this -> sudo nano /etc/hosts and then press enter key. > > 3. Write your password. > > 4. Then you will see Host Database. > > 5. Use arrow key and go to the empty space. not top. go down. > > 6. Paste this code under. > > 0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it > > > > > > 7. press control + o key. don't need to be confused at command key. > > 8. you don't need to write something, just press enter key. and then press control + x > > 9. now your comeback main page. > > 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY > > 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key > > 11 step is just checking code that if this working normally. > > Now your done. you don't need to restart your mac just turn on your playcover! > > > thanks alot for responding just got back from school i tried what you told me to do but it showing this ping globaldp-prod-os01.starrails.com PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes ping: sendto: Socket is not connected ping: sendto: Socket is not connected Request timeout for icmp_seq 0 ping: sendto: Socket is not connected Request timeout for icmp_seq 1 ping: sendto: Socket is not connected Request timeout for icmp_seq 2 ping: sendto: Socket is not connected Request timeout for icmp_seq 3 p
You did it right! Try to open your star rail:)

Thanks for tolerating me and awnsering but i did it like you asked but i started it again and it sent me this

@Atomicsnipe commented on GitHub (Jul 4, 2025): > <img alt="Image" width="568" src="https://private-user-images.githubusercontent.com/218973754/462287192-b85f082e-9863-43e3-b8af-d7b61916295b.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3NTE2Mjk2NjMsIm5iZiI6MTc1MTYyOTM2MywicGF0aCI6Ii8yMTg5NzM3NTQvNDYyMjg3MTkyLWI4NWYwODJlLTk4NjMtNDNlMy1iOGFmLWQ3YjYxOTE2Mjk1Yi5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjUwNzA0JTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI1MDcwNFQxMTQyNDNaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT1mODFhZjI3MTQzNzc4NDVhMWNlMWY0OTYwYjViMWFlNDZjZjRlZThiZGRiMTg0ZTk4YTY3YzViYjBiODFhOGZlJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCJ9.rNoxDDeLvy5Cq8jnQ4_t68uqu02VdKOXFw_ZNwQFvm8"> > > > > > It worked I can finally get my phainon > > > > > > > > > > > > could you please walk me through how you did it im not well versed in computer stuff > > > > > > > > > Before starting you must admin rights on your mac. If you don't have you can't use sudo command. Hope this helps. > > > > > > 1. Open Terminal. If you can't find it, turn on finder and search Terminal. > > > 2. copy this -> sudo nano /etc/hosts and then press enter key. > > > 3. Write your password. > > > 4. Then you will see Host Database. > > > 5. Use arrow key and go to the empty space. not top. go down. > > > 6. Paste this code under. > > > 0.0.0.0 globaldp-prod-os01.starrails.com. <- this code paste it > > > > > > <img alt="Image" width="562" src="https://private-user-images.githubusercontent.com/218973754/461753598-6f4ad988-ecb5-455f-ba63-6896dd75e205.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmF3LmdpdGh1YnVzZXJjb250ZW50LmNvbSIsImtleSI6ImtleTUiLCJleHAiOjE3NTE1NjMwNjksIm5iZiI6MTc1MTU2Mjc2OSwicGF0aCI6Ii8yMTg5NzM3NTQvNDYxNzUzNTk4LTZmNGFkOTg4LWVjYjUtNDU1Zi1iYTYzLTY4OTZkZDc1ZTIwNS5wbmc_WC1BbXotQWxnb3JpdGhtPUFXUzQtSE1BQy1TSEEyNTYmWC1BbXotQ3JlZGVudGlhbD1BS0lBVkNPRFlMU0E1M1BRSzRaQSUyRjIwMjUwNzAzJTJGdXMtZWFzdC0xJTJGczMlMkZhd3M0X3JlcXVlc3QmWC1BbXotRGF0ZT0yMDI1MDcwM1QxNzEyNDlaJlgtQW16LUV4cGlyZXM9MzAwJlgtQW16LVNpZ25hdHVyZT1iODEyNjJmZTgxNTYyNDQzMDE2MDMyMmQ1ZjBkNDhmYmNiOTMwNDBlNTEzNmIxNTljMTMyOGI3ZjVjNGE3NGQzJlgtQW16LVNpZ25lZEhlYWRlcnM9aG9zdCJ9.5KmuPTIC978EPkT6ekHvOKKCLomVfUnsfDfL-PMwXs4"> > > > 7. press control + o key. don't need to be confused at command key. > > > 8. you don't need to write something, just press enter key. and then press control + x > > > 9. now your comeback main page. > > > 10. copy this code -> sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and then press ENTER KEY > > > 11. ping globaldp-prod-os01.starrails.com and then don't forgot to press enter key > > > 11 step is just checking code that if this working normally. > > > Now your done. you don't need to restart your mac just turn on your playcover! > > > > > > thanks alot for responding just got back from school i tried what you told me to do but it showing this ping globaldp-prod-os01.starrails.com PING globaldp-prod-os01.starrails.com (0.0.0.0): 56 data bytes ping: sendto: Socket is not connected ping: sendto: Socket is not connected Request timeout for icmp_seq 0 ping: sendto: Socket is not connected Request timeout for icmp_seq 1 ping: sendto: Socket is not connected Request timeout for icmp_seq 2 ping: sendto: Socket is not connected Request timeout for icmp_seq 3 p > > You did it right! Try to open your star rail:) Thanks for tolerating me and awnsering but i did it like you asked but i started it again and it sent me this

kerem commented