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[GH-ISSUE #1684] [Bug]: Log-in attempt crash #1071

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opened 2026-03-03 19:03:33 +03:00 by kerem · 5 comments

kerem commented

2026-03-03 19:03:33 +03:00

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Originally created by @lxynmnsr on GitHub (Sep 18, 2024).
Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1684

Describe the bug

When I try to launch a HoYoverse game (Genshin Impact, Honkai: Star Rail, etc..), when I attempt a log in, it crashes no matter how many times I try, it may be because of a location change, but even after 1 month after a location change without VPN usage, it crashes.

Steps to reproduce

1- Open Genshin Impact, Honkai: Star Rail, etc..
2- Make sure you're completely logged out of any account
3- Attempt a log in without Facebook, Apple or Google
4- Click the "Log In."

Expected behaviour

It'll crash and after a few seconds, a popup should appear saying that the app crashed unexpectedly.

Crash log

No response

What version of PlayCover are you using?

3.1.0

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

Yes my issue is written in English

Originally created by @lxynmnsr on GitHub (Sep 18, 2024). Original GitHub issue: https://github.com/PlayCover/PlayCover/issues/1684 ### Describe the bug When I try to launch a HoYoverse game (Genshin Impact, Honkai: Star Rail, etc..), when I attempt a log in, it crashes no matter how many times I try, it may be because of a location change, but even after 1 month after a location change without VPN usage, it crashes. ### Steps to reproduce 1- Open Genshin Impact, Honkai: Star Rail, etc.. 2- Make sure you're completely logged out of any account 3- Attempt a log in without Facebook, Apple or Google 4- Click the "Log In." ### Expected behaviour It'll crash and after a few seconds, a popup should appear saying that the app crashed unexpectedly. ### Crash log _No response_ ### What version of PlayCover are you using? 3.1.0 ### What version of macOS are you using? Sonoma (macOS 14) ### Issue Language - [X] Yes my issue is written in English

kerem

2026-03-03 19:03:33 +03:00

closed this issue
added the
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kerem commented

2026-03-03 19:03:34 +03:00

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@Catta1997 commented on GitHub (Sep 18, 2024):

Global Genshin?

@Catta1997 commented on GitHub (Sep 18, 2024): Global Genshin?

kerem commented

2026-03-03 19:03:34 +03:00

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Owner

@shuttle666 commented on GitHub (Sep 18, 2024):

Same bug with China mainland version.

@shuttle666 commented on GitHub (Sep 18, 2024): Same bug with China mainland version.

kerem commented

2026-03-03 19:03:34 +03:00

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@TheMoonThatRises commented on GitHub (Sep 18, 2024):

Clear PlayChain data and try again (in PlayCover, left click the app and it should show you a menu with the option).

@TheMoonThatRises commented on GitHub (Sep 18, 2024): Clear PlayChain data and try again (in PlayCover, left click the app and it should show you a menu with the option).

kerem commented

2026-03-03 19:03:34 +03:00

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@Catta1997 commented on GitHub (Sep 18, 2024):

try #1672

@Catta1997 commented on GitHub (Sep 18, 2024): try #1672

kerem commented

2026-03-03 19:03:34 +03:00

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@aiaoxd commented on GitHub (Sep 24, 2024):

it works for me. FYI.

基于 @orchidflower 的解决方法简化了操作步骤：

在启动台搜索终端打开《终端》应用；
复制粘贴这行代码并回车：
sudo -- sh -c 'echo "0.0.0.0 dispatchcnglobal.yuanshen.com\n0.0.0.0 ys-log-upload.mihoyo.com\n0.0.0.0 apm-log-upload-v6.mihoyo.com" >> /etc/hosts'
输入Mac开机密码（输入内容不可见），输完后回车
关闭终端，现在应该能玩了。还不行就重启一下电脑
其实就是本地屏蔽了三个网址，阻断游戏某些日志上传和某种配置下发。老米的服务器只会以为你网不好

@aiaoxd commented on GitHub (Sep 24, 2024): it works for me. FYI. 基于 @orchidflower 的解决方法简化了操作步骤：在启动台搜索终端打开《终端》应用；复制粘贴这行代码并回车： sudo -- sh -c 'echo "0.0.0.0 dispatchcnglobal.yuanshen.com\n0.0.0.0 ys-log-upload.mihoyo.com\n0.0.0.0 apm-log-upload-v6.mihoyo.com" >> /etc/hosts' 输入Mac开机密码（输入内容不可见），输完后回车关闭终端，现在应该能玩了。还不行就重启一下电脑其实就是本地屏蔽了三个网址，阻断游戏某些日志上传和某种配置下发。老米的服务器只会以为你网不好