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[GH-ISSUE #2457] TeamSpeak server down [Updates bug?] #1810

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opened 2026-02-27 02:59:10 +03:00 by kerem · 6 comments

kerem commented

2026-02-27 02:59:10 +03:00

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Originally created by @Committing on GitHub (Jul 31, 2019).
Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/2457

Any general support issues on GitHub will be migrated to LinuxGSM-Support.

User Story

I logged in this morning and my TS3 server was down. I tried to restart the server but it wouldn't start again. It errored with "Failed loading default license file!"

Basic info

Distro: [Ubuntu 18.04]
Game: [TeamSpeak]
Command: [Update]

Further Information

I looked online and found this thread: https://forum.teamspeak.com/threads/137119-Server-error-quot-Failed-loading-default-license-file!-quot/

Which seemed to match the error. It was decided a few pages later that all you needed to do was update TeamSpeak to sort it.

I tried to update with ./ts3server update but there were no updates to install through LinuxGSM. Are the TeamSpeak updates not being pulled across automatically anymore? Is there a problem there?

My TeamSpeak server is still down as I don't know what to do to resolve this. My server has been mostly untouched for 2-3 years hosting this ts3 server.

To Reproduce

I would be unable to reproduce, it simply happened when I logged in this morning. No changes have been made to the server for 2 years!

Expected behaviour

For server to start.

Originally created by @Committing on GitHub (Jul 31, 2019). Original GitHub issue: https://github.com/GameServerManagers/LinuxGSM/issues/2457 Any general support issues on GitHub will be migrated to [LinuxGSM-Support](https://github.com/GameServerManagers/LinuxGSM-Support). ## User Story I logged in this morning and my TS3 server was down. I tried to restart the server but it wouldn't start again. It errored with "Failed loading default license file!" ![Image of err](https://i.gyazo.com/e4ab1100f23adda209c39e73984fe9ed.png) ## Basic info * Distro: [Ubuntu 18.04] * Game: [TeamSpeak] * Command: [Update] ## Further Information I looked online and found this thread: https://forum.teamspeak.com/threads/137119-Server-error-quot-Failed-loading-default-license-file!-quot/ Which seemed to match the error. It was decided a few pages later that all you needed to do was update TeamSpeak to sort it. I tried to update with `./ts3server update` but there were no updates to install through LinuxGSM. Are the TeamSpeak updates not being pulled across automatically anymore? Is there a problem there? ![](https://i.gyazo.com/f57568fa49cc00621c6ed4fec00d15e4.png) My TeamSpeak server is still down as I don't know what to do to resolve this. My server has been mostly untouched for 2-3 years hosting this ts3 server. ## To Reproduce I would be unable to reproduce, it simply happened when I logged in this morning. No changes have been made to the server for 2 years! ## Expected behaviour For server to start.

kerem closed this issue

2026-02-27 02:59:10 +03:00

kerem commented

2026-02-27 02:59:10 +03:00

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@issue-label-bot[bot] commented on GitHub (Jul 31, 2019):

Issue Label Bot is not confident enough to auto-label this issue. See dashboard for more details.

@issue-label-bot[bot] commented on GitHub (Jul 31, 2019): Issue Label Bot is not confident enough to auto-label this issue. See [dashboard](https://mlbot.net/data/GameServerManagers/LinuxGSM) for more details.

kerem commented

2026-02-27 02:59:10 +03:00

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@Committing commented on GitHub (Jul 31, 2019):

Okay, I didn't realise there were two update functions. Needed to run:

./ts3server update-lsgm then ./ts3server update and then ./ts3server start and it's all working again.

@Committing commented on GitHub (Jul 31, 2019): Okay, I didn't realise there were two update functions. Needed to run: `./ts3server update-lsgm` then `./ts3server update` and then `./ts3server start` and it's all working again.

kerem commented

2026-02-27 02:59:10 +03:00

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@SwAtRaNgEr commented on GitHub (May 5, 2020):

any ways to fix this

@SwAtRaNgEr commented on GitHub (May 5, 2020): any ways to fix this

kerem commented

2026-02-27 02:59:10 +03:00

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@Committing commented on GitHub (May 6, 2020):

any ways to fix this

Generally speaking the problem for me was my ts server being outdated.

Make sure you're all up-to-date.

@Committing commented on GitHub (May 6, 2020): > any ways to fix this Generally speaking the problem for me was my ts server being outdated. Make sure you're all up-to-date.

kerem commented

2026-02-27 02:59:11 +03:00

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@h3o66 commented on GitHub (May 6, 2020):

if you do not own a licence of Teamspeak 3 server, you need to update it to the latest version.
Usally this appears in the log of the ts3 server:
Error creating ephemeral license: EXPIRED

@h3o66 commented on GitHub (May 6, 2020): if you do not own a licence of Teamspeak 3 server, you need to update it to the latest version. Usally this appears in the log of the ts3 server: `Error creating ephemeral license: EXPIRED`

kerem commented

2026-02-27 02:59:11 +03:00

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@github-actions[bot] commented on GitHub (May 7, 2021):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (May 7, 2021): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.