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[GH-ISSUE #225] Unable to start App #115
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Originally created by @dhumes0524 on GitHub (Oct 12, 2017).
Original GitHub issue: https://github.com/Clipy/Clipy/issues/225
I have a user who was previously using Clipy on her iMac. We got her a new iMac, used superduper to clone the old computer over to the new computer, and now Clipy won't open. When I try to open the app, nothing happens, icon doesn't appear in the menu bar. I have tried removing the app and downloading fresh copy of 1.1.4, but no luck. This computer is running 10.12.6 macOS. Any thoughts or have you experienced this before? I can check any logs that you like if you can just point me in the right direction.
Thank you!
@Econa77 commented on GitHub (Oct 18, 2017):
@dhumes0524 Please check the following folders and search for Clipy's crash logs?
Library/Logs/DiagnosticReports/Clipy_*.crash@comomac commented on GitHub (Oct 27, 2017):
I've had a similar issue and fixed it by removing
~/Library/Application Support/com.clipy-app.Clipyfolder and replace/Application/Clipy.appwith latest version. I've lost my settings but better than not being able to use this useful app.It is probably caused by corrupted Clipy preferences.